"They are the reason I come to work": The meaning of resident-staff relationships in assisted living

Journal of Aging Studies

Volumn 23, Issue 1, 2009, Pages 37-47

  Ball, Mary M ^a   Lepore, Michael L ^a   Perkins, Molly M ^b   Hollingsworth, Carole ^b   Sweatman, Mark ^a  

^a GEORGIA STATE UNIVERSITY   (United States)

^b EMORY UNIVERSITY   (United States)

Author keywords

Assisted living; Direct care workers; Meaning of care work; Staff resident relationships

Indexed keywords

EID: 57049129851     PISSN: 08904065     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jaging.2007.09.006     Document Type: Article

References (49)

1. Abel E. Representations of caregiving by Elizabeth Forster, Mary Gordon, and Doris Lessing. Research on Aging 17 (1995) 42-64
2. Ball, M. & Whittington, F. 1995. Surviving dependence: Voices of African American elders. Amityville, NY: Baywood Publishers, Inc.
3. Ball M., Perkins M., Whittington F., Connell B., Hollingsworth C., King S., et al. Managing decline in assisted living: The key to aging in place. Journal of Gerontology: Social Sciences 59B (2004) S202-S212
4. Ball M., Perkins M., Whittington F., Hollingsworth C., King S., and Combs B. Communities of care: Assisted living for African American elders (2005), Baltimore, Johns Hopkins University Press
5. Ball M., Whittington F., Perkins M., Patterson V., Hollingsworth C., King S., et al. Quality of life in assisted living facilities: Viewpoints of residents. Journal of Applied Gerontology 19 (2000) 304-325
6. Berdes C., and Eckert J. Race relations and caregiving relationships: A qualitative examination of perspectives from residents and nurse's aides in three nursing homes. Research on Aging 1 (2001) 109-126
7. Berdes C., and Eckert J. The language of caring: Nurse's aides' use of the family metaphors conveys affective care. The Gerontologist 47 (2007) 340-349
8. Black H. Moral imagination in long-term care workers. Omega: Journal of Death and Dying 49 (2004) 299-320
9. Black H., and Rubinstein R. Direct care workers' response to dying and death in the nursing home: A case study. Journal of Gerontology: Social Sciences 60B (2005) S3-S10
10. Bowers B., Esmond S., and Jacobson N. The relationship between staffing and quality in long-term care facilities: Exploring the views of nurse aides. Journal of Nursing Care Quality 14 (2000) 55-64
11. Burger S., Fraser V., Hunt S., and Frank B. Nursing homes: Getting good care there (1996), Impact Publishers, Inc, San Luis Obispo, CA
12. Cantor M. Factors related to strain among home care workers: A comparison of formal and informal caregivers. 41st Annual Scientific Meeting of the Gerontological Society of America. San Francisco, CA (1988)
13. Caron C., and Bowers B. Deciding whether to continue, share, or relinquish caregiving: Caregiver views. Qualitative Health Research 13 (2003) 1252-1271
14. Charmaz K. Constructing grounded theory: A practical guide to qualitative analysis (2006), Sage Publications, Thousand Oaks, CA
15. Eckert J.K., Zimmerman S., and Morgan L. Connectedness in residential care: A qualitative perspective. In: Zimmerman S., Sloane P., and Eckert J.K. (Eds). Assisted living: Needs, practices, and policies in residential care for the elderly (2001), University Press, Baltimore: The Johns Hopkins pp. 292-313
16. Espiritu Y. Home bound: Filipino American lives across cultures, communities, and countries (2003), University of California Press, Berkeley
17. Eustis N., and Fischer L. Relationships between home care clients and their workers: Implications for quality of care. The Gerontologist 31 (1991) 447-456
18. Feldman P., Sapienza A., and Kane N. Who cares for them?: Workers in the home care industry (1990), Greenwood Press, New York
19. Foner N. The caregiving dilemma: Work in an American nursing home (1994), University of California Press, Berkeley
20. Friedland, R. (2004). Caregivers and long-term care needs in the 21st century: Will public policy meet the challenge? Long-term care financing project.
21. Galloro V. Staffing outlook grim. Modern Healthcare 31 (2001) 64
22. Gass T. Nobody's home: Candid reflections of a nursing home aide (2004), Cornell University Press, Ithica
23. Goffman E. Stigma: Notes on management of a spoiled identity (1963), Prentice Hall, Englewoo Cliffs, NJ
24. Grieshaber L., Allen P., and Deering J. Job satisfaction of nursing assistants in long-term care. Health Care Supervisor 13 (1995) 18-28
25. Gubrium J. Living and dying at Murray Manor (1975), St. Martin's, New York
26. Hawes, C., & Phillips, C., (2000). High service or high privacy assisted living facilities, their residents and staff: Results from a national survey.
27. Hawes, C., Rose, M., & Phillips, C., (1999). A national study of assisted living for the frail elderly. Executive summary: Results of a national survey of facilities.
28. Hochschild A. The managed heart: Commercialization of human feeling Berkely, CA (1983), University of California Press
29. Jervis L. Pollution of incontinence and the dirty work of caregiving in a U.S. nursing home. Medical Anthropology Quarterly 1 (2001) 84-99
30. Karner T. Professional caring: Homecare workers as fictive kin. Journal of Aging Studies 12 (1998) 69-82
31. Konetzka R., Stearns S., Konrad T., Magaziner J., and Zimmerman S. Personal care aide turnover in residential care settings: An assessment of ownership, economic, and environmental factors. The Journal of Applied Gerontology 24 (2005) 87-107
32. Mercer S., Heacock P., and Beck C. Nurse's aides in nursing homes: Perceptions of training, work loads, racism, and abuse issues. Journal of Gerontological Social Work 21 (2003) 95-112
33. Mollica R., and Lamarche-Johnson H. State residential care and assisted living policy: 2004 (2005), U.S. Department of Health and Human Services, Washington, DC
34. Monahan R., and Carthy S. Nursing home employment: The nurse's aide perspective. Journal of Gerontological Nursing 18 (1992) 13-16
35. Morgan D., Eckert J.K., and Lyon S. Small board and care homes: Residential care in transition (1995), Johns Hopkins University Press, Baltimore, MD
36. Moss M., Rubinstein R., and Black H. The metaphor of "family" in staff communication about dying and death. Journal of Gerontology: Social Sciences 5 (2003) S290-S296
37. Noelker L. The backbone of the long-term-care workforce. Generations 25 (2001) 85-91
38. Olson, L.K. (2003). The not so golden years: Caregiving, the frail elderly, and the long-term care establishment. Oxford, U.K.: Rowman & Littlefield Publishers, Inc.
39. Patton M. Qualitative research and evaluation methods (2002), CA: Sage Publications, Thousand Oaks
40. Piercy K. When it is more than a job: Close relationships between home health aides and older clients. Journal of Aging and Health 12 (2000) 362-387
41. Potter S., Churilla A., and Smith K. An examination of full-time employment in the direct-care workforce. The Journal of Applied Gerontology 25 (2006) 356-374
42. Purk J., and Lindsey S. Job satisfaction and intention to quit among frontline assisted living employees. Journal of Housing for the Elderly 20 (2006) 117-131
43. Redfoot D., and Houser A. We shall travel on: Quality of care, economic development, and the international migration of long-term care workers (2005), AARP Public Policy Institute, Washington, DC
44. Sikorska-Simmons E. Predictors of organizational commitment among staff in assisted living. The Gerontologist 45 2 (2005) 195-205
45. Stone R. Research on frontline workers in long-term care. Generations 25 (2001) 49-57
46. Strauss A., and Corbin J. The basics of qualitative research: Grounded theory procedures and techniques (1998), Sage Publications, Thousand Oaks, CA
47. Tellis Nayak V., and Tellis Nayak M. Quality of care and the burden of two cultures: When the world of the nurse's aide enters the world of the nursing home. The Gerontologist 29 (1989) 307-313
48. United States Government Accounting Office, (2001). Nursing workforce: Recruitment and retention of nurses and nurse aides is a growing concern. Testimony statement of William J. Scanlon, Director Health Care Issues.
49. Unpublished data. (2006). Georgia Office of Regulatory Services.