Assessment of Services Provided to NCAA Division I Athletes: Development of a Model and Instrument

Sport Management Review

Volumn 11, Issue 2, 2008, Pages 193-214

  Jae Ko, Yong ^a   Durrant, Sue M ^b   Mangiantini, John ^b  

^a UNIVERSITY OF FLORIDA   (United States)

^b WASHINGTON STATE UNIVERSITY   (United States)

Author keywords

intercollegiate athletics; measurement; service quality

Indexed keywords

EID: 57049116042     PISSN: 14413523     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1441-3523(08)70109-8     Document Type: Article

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