The impact of customer impatience on production control

IIE Transactions (Institute of Industrial Engineers)

Volumn 41, Issue 2, 2009, Pages 95-102

  Veatch, Michael H ^a  

^a GORDON COLLEGE   (United States)

Author keywords

Balking; Consumer impatience; Flow control; Make to stock; Manufacturing systems; Production control

Indexed keywords

CONTROL SYSTEMS; PROCESS CONTROL; PRODUCTION CONTROL; SALES;

BALKING; CONSUMER IMPATIENCE; CUSTOMER BEHAVIORS; HEDGING POINTS; LEAD TIMES; LOST SALES; MAKE-TO-STOCK; MANUFACTURING SYSTEMS; MEAN SOJOURN TIMES; OPTIMAL POLICIES; POTENTIAL CUSTOMERS; PRACTICAL METHODS; SINGLE MACHINES; STOCKOUTS;

CUSTOMER SATISFACTION;

EID: 56749158995     PISSN: 0740817X     EISSN: 15458830     Source Type: Journal    
DOI: 10.1080/07408170801958913     Document Type: Article

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