Service system design for the property and casualty insurance industry

Production and Operations Management

Volumn 12, Issue 1, 2003, Pages 62-78

  Giloni, Avi ^a,b,c   Seshadri, Sridhar ^c,d,e,f   Kamesam, Pasumarti V ^g,h,i,j  

^a YESHIVA UNIVERSITY   (United States)

^b NEW YORK UNIVERSITY   (United States)

^c NEW YORK UNIVERSITY   (United States)

^d INDIAN INSTITUTE OF TECHNOLOGY MADRAS   (India)

^e INDIAN INSTITUTE OF MANAGEMENT   (India)

^f UNIVERSITY OF CALIFORNIA   (United States)

^g IBM RESEARCH INDIA   (India)

^h UNIVERSITY OF WISCONSIN MADISON   (United States)

ⁱ UNIVERSITY OF MARYLAND   (United States)

^j IBM T J WATSON RESEARCH CENTER   (United States)

more..

Author keywords

Distribution system design; Insurance industry; Service strategy; Service system design

Indexed keywords

EID: 5644236767     PISSN: 10591478     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1937-5956.2003.tb00198.x     Document Type: Review

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