Addressing End-User Privacy Concerns

10th Americas Conference on Information Systems, AMCIS 2004

Volumn , Issue , 2004, Pages 1170-1177

  Earp, Julia B ^a   Antón, Annie I ^a  

^a NORTH CAROLINA STATE UNIVERSITY   (United States)

Author keywords

information privacy; Privacy management; privacy policy

Indexed keywords

CUSTOMER INFORMATION; ELECTRONIC TRANSACTION; END-USERS; INFORMATION PRIVACY; INTERNET USERS; PRIVACY CONCERNS; PRIVACY MANAGEMENT; PRIVACY POLICIES; USER PRIVACY; WEB USERS;

WEBSITES;

EID: 56049092423     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (29)

1. Ackerman, M. S., Cranor, L. F., and Reagle, J. 1999. Privacy in E-commerce: Examining user scenarios and privacy preferences. Proceedings of the first ACM conference on Electronic commerce: 1–8.
2. Antón, A. and Earp, J. 2001. Strategies for developing policies and requirements for secure e-commerce systems,” In Recent Advances in E-Commerce Security and Privacy, A. K. Ghosh (Ed), Kluwer Academic Publishers: 138-145.
3. Antón, A., Earp, J., Bolchini, D., He, Q., Jensen, C. and Stufflebeam, W. 2004. “The Lack of Clarity in Financial Privacy Policies and the Need for Standardization,” Forthcoming in IEEE Security and Privacy.
4. Antón, A., Earp, J.,and Carter, R. September 9-10, 2002. Aligning software requirements with security and privacy policies. Proceedings of the Eighth international Workshop on Requirements Engineering: Foundation for Software Quality.
5. Antón, A., Earp, J. and Reese, A. 2002. “Analyzing web site privacy requirements using a privacy goal taxonomy,” 10th Anniversary IEEE Joint Requirements Engineering Conference (RE'02), Essen, Germany, pp. 23-31, 9-13 September.
6. Bellotti, V. 1997. Design for privacy in multimedia computing and communications environments. In Technology and Privacy: The New Landscape, Philip E. Agre and Marc Rotenberg (Eds). Cambridge: MIT Press: 63-98.
7. Bentler, P. 1990. “Comparative fit indexes in structural models,” Psychological Bulletin, vol. 107, pp.238-246.
8. Byrne, B. 1998. Structural Equation Modeling with LISREL, PRELIS, and SIMPLIS: Basic Concepts, Applications, and Programming, Mahwah, N.J.: L. Erlbaum.
9. Clarke, R. 1999.Internet privacy concerns confirm the case for intervention. Communications of the ACM, 42: 60-67.
10. The Code of Fair Information Practices, 1973. U.S. Department of Health, Education and Welfare, Secretary’s Advisory Committee on Automated Personal Data Systems, Records, Computers, and the Rights of Citizens, viii, http://www.epic.org/privacy/consumer/code_fair_info.html.
11. Cranor, L., Reagle, J. and Ackerman, M. 2000. “Beyond concern: understanding net users’ attitudes about online privacy,” in The Internet Upheaval: Raising Questions, Seeking Answers in Communications Policy, Ingo Vogelsang and Benjamin M. Compaine (Eds.) Cambridge, MA: The MIT Press, pp. 47-70.
12. Culnan, M. 1999. “Georgetown Internet Privacy Policy Survey: Report to the Federal Trade Commission,” Technical Report, Georgetown University. Accessed 12/2002 at http://www.msb.edu/faculty/culnanm/GIPPS/mmrpt.PDF
13. Earp, J., Antón, A. and Aiman-Smith, L. 2003. “Crossed Signals: What Users Really Want from Internet Privacy Policies.” The Academy of Management, August.
14. Earp, J. and Baumer, D. 2003. Innovative web use to learn about user behavior and online privacy. Communications of the ACM, April, pp. 81-83.
15. Federal Trade Commission, 1998. Privacy Online: A Report to Congress, http://www.ftc.gov/reports/privacy3/, June.
16. Federal Trade Commission, 2000. Privacy Online: Fair Information Practices in the Electronic Marketplace, A Report to Congress.
17. Harris, Louis and Associates and Alan F. Westin. 1991, 1994, 1996, 1998. Harris-Equifax User Privacy Surveys. Atlanta, Ga. Equifax Inc.
18. Jones, S. Wilikens, Morris, M.P. and Masera, M. 2000. Trust requirements in e-business. Communications of the ACM. 43: 80-87.
19. Liu, C. and Arnett, K. 2002. “An examination of privacy policies in Fortune 500 web sites.” Mid-American Journal of Business, Spring, 17, 1 pp.13-21.
20. Electronic Privacy Information Center, 1999. Surfer Beware III: Privacy Policies without Privacy Protection, http:www.epic.org/reports/surfer-beware3.html,, December.
21. Mason, R. 1986. Four ethical issues of the information age. MISQ, 10: 4-12.
22. Nunnally, J. 1978. Psychometric Theory, New York: McGraw Hill.
23. Organisation for Economic Cooperation and Development, “OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data,” 1980. Last accessed on May 12, 2003 at http://www.oecd.org/EN/document/0,,EN-document-43-1-no-24-10255-43,00.html.
24. National Telecommunications and Information Administration. 2002. A Nation Online: How Americans Are Expanding Their Use of the Internet http://www.ntia.doc.gov/ntiahome/dn/Washington, D.C. February.
25. Kasanoff, B. 2001. Making it personal. Cambridge, MA: Perseus Publishing.
26. Ranganathan, C. and Ganapathy, S. 2002. Key dimensions of business-to-user web sites. Information and Management, 39: 457-465.
27. Raul, A P. 2002. Privacy and the digital state: Balancing public information and personal privacy. Boston, MA: Kluwer.
28. Roth, P., Switzer, F. and Switzer, D. 2002. “Missing data in multiple item scales: a monte carlo analysis of missing data techniques,” Organizational Research Methods, vol. 2, pp.211-232.
29. Rust, R., Kannan, P.; and Peng, N. 2002. The customer economics of internet privacy. Journal of the Academy of Marketing Science, 30:455 – 464.