A case study of customer capital management in Taiwan's financial industry

International Journal of Learning and Intellectual Capital

Volumn 5, Issue 3-4, 2008, Pages 332-347

  Lou, Yung Chien ^a   Chang, Aihwa ^a   Wei, Sheng Chung ^b   Sun, Kuo Ning ^a  

^a NATIONAL CHENGCHI UNIVERSITY   (Taiwan)

^b LUNGHWA UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

Author keywords

Customer capital; Financial industry; Knowledge management

Indexed keywords

EID: 55749084067     PISSN: 14794853     EISSN: 14794861     Source Type: Journal    
DOI: 10.1504/IJLIC.2008.021015     Document Type: Article

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