메뉴 건너뛰기




Volumn 12, Issue 1, 2009, Pages 63-81

Two case studies on developing, implementing and evaluating a balanced scorecard in distribution channel dyads

Author keywords

Automotive industry; Balanced scorecard; Case studies; Chemical industry; Distribution; Performance measurement; Supply chain management

Indexed keywords


EID: 55449108125     PISSN: 13675567     EISSN: 1469848X     Source Type: Journal    
DOI: 10.1080/13675560802141697     Document Type: Article
Times cited : (16)

References (38)
  • 2
    • 0036459854 scopus 로고    scopus 로고
    • The success and failure of performance measurement initiatives: Perceptions of participating managers
    • Bourne, M., Neely, A., Platts, K. and Mills, J. (2006) The success and failure of performance measurement initiatives: Perceptions of participating managers. International Journal of Operations and Production Management, 22:11, pp. 1288-1310.
    • (2006) International Journal of Operations and Production Management , vol.22 , Issue.11 , pp. 1288-1310
    • Bourne, M.1    Neely, A.2    Platts, K.3    Mills, J.4
  • 3
    • 0002035694 scopus 로고    scopus 로고
    • Using the balanced scorecard to measure supply chain performance
    • Brewer, P. C. and Speh, T. W. (2000) Using the balanced scorecard to measure supply chain performance. Journal of Business Logistics, 21:1, pp. 75-94.
    • (2000) Journal of Business Logistics , vol.21 , Issue.1 , pp. 75-94
    • Brewer, P.C.1    Speh, T.W.2
  • 5
    • 1842582547 scopus 로고    scopus 로고
    • Towards a theory of supply chain management - The constructs and measurement
    • Chen, I. J. and Paulraj, A. (2004) Towards a theory of supply chain management - The constructs and measurement. Journal of Operations Management, 22:2, pp. 119-150.
    • (2004) Journal of Operations Management , vol.22 , Issue.2 , pp. 119-150
    • Chen, I.J.1    Paulraj, A.2
  • 6
    • 55449136475 scopus 로고    scopus 로고
    • Differences in supply chain performance across inter-organisational communication levels - Case studies from Denmark
    • Christiansen, P. E., Rohde, C. and Hald, K. S. (2003) Differences in supply chain performance across inter-organisational communication levels - case studies from Denmark. Global Journal of Flexible Systems Management, 4:4, pp. 23-31.
    • (2003) Global Journal of Flexible Systems Management , vol.4 , Issue.4 , pp. 23-31
    • Christiansen, P.E.1    Rohde, C.2    Hald, K.S.3
  • 10
    • 0001073758 scopus 로고
    • Building theory from case study research
    • Eisenhardt, K. M. (1989) Building theory from case study research. Academy of Management Review, 14:4, pp. 532-550.
    • (1989) Academy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.M.1
  • 11
    • 0001095296 scopus 로고    scopus 로고
    • Logistics performance measurement and customer success
    • Fawcett, S. E. and Cooper, M. B. (1998) Logistics performance measurement and customer success. Industrial Marketing Management, 27:4, pp. 341-357.
    • (1998) Industrial Marketing Management , vol.27 , Issue.4 , pp. 341-357
    • Fawcett, S.E.1    Cooper, M.B.2
  • 17
    • 0002829537 scopus 로고    scopus 로고
    • Why does business need a balanced scorecard?
    • Kaplan, R. S. and Norton, D. P. (1997) Why does business need a balanced scorecard?. Journal of Cost Management, 11:3, pp. 5-10.
    • (1997) Journal of Cost Management , vol.11 , Issue.3 , pp. 5-10
    • Kaplan, R.S.1    Norton, D.P.2
  • 18
    • 0032606290 scopus 로고    scopus 로고
    • A case study assessment of performance measurement in distribution centres
    • Kuo, C. -H., Dunn, K. D. and Randhawa, S. U. (1999) A case study assessment of performance measurement in distribution centres. Industrial Management and Data Systems, 99:2, pp. 54-63.
    • (1999) Industrial Management and Data Systems , vol.99 , Issue.2 , pp. 54-63
    • Kuo, C.-H.1    Dunn, K.D.2    Randhawa, S.U.3
  • 27
    • 28344435907 scopus 로고    scopus 로고
    • The evolution of performance measurement research-developments in the last decade and a research agenda for the next
    • Neely, A. (2005) The evolution of performance measurement research-developments in the last decade and a research agenda for the next. International Journal of Operations and Production Management, 25:12, pp. 1264-1277.
    • (2005) International Journal of Operations and Production Management , vol.25 , Issue.12 , pp. 1264-1277
    • Neely, A.1
  • 28
    • 0037448268 scopus 로고    scopus 로고
    • Does supply chain management really pay? Six perspectives to measure the performance of managing the supply chain
    • Otto, A. and Kotzab, H. (2003) Does supply chain management really pay? Six perspectives to measure the performance of managing the supply chain. European Journal of Operational Research, 144:2, pp. 306-320.
    • (2003) European Journal of Operational Research , vol.144 , Issue.2 , pp. 306-320
    • Otto, A.1    Kotzab, H.2
  • 29
    • 2642582673 scopus 로고    scopus 로고
    • Complexity management and supply chain performance assessment - A field study and a conceptual framework
    • Perona, M. and Miragliotta, G. (2004) Complexity management and supply chain performance assessment-A field study and a conceptual framework. International Journal of Production Economics, 90:1, pp. 103-115.
    • (2004) International Journal of Production Economics , vol.90 , Issue.1 , pp. 103-115
    • Perona, M.1    Miragliotta, G.2
  • 30
    • 84986037930 scopus 로고    scopus 로고
    • Roles of supplier performance measurement: Indication from a study in the automotive industry
    • Schmitz, J. and Platts, K. W. (2003) Roles of supplier performance measurement: Indication from a study in the automotive industry. Management Decision, 41:8, pp. 711-721.
    • (2003) Management Decision , vol.41 , Issue.8 , pp. 711-721
    • Schmitz, J.1    Platts, K.W.2
  • 31
    • 2342475270 scopus 로고    scopus 로고
    • Supplier logistics performance measurement: Indications from a study in the automotive industry
    • Schmitz, J. and Platts, K. W. (2004) Supplier logistics performance measurement: Indications from a study in the automotive industry. International Journal of Production Economics, 89:2, pp. 231-243.
    • (2004) International Journal of Production Economics , vol.89 , Issue.2 , pp. 231-243
    • Schmitz, J.1    Platts, K.W.2
  • 32
    • 40849145516 scopus 로고    scopus 로고
    • Assessing the rigor of case study research in supply chain management
    • Seuring, S. A. (2008) Assessing the rigor of case study research in supply chain management. Supply Chain Management: An International Journal, 13:2, pp. 128-137.
    • (2008) Supply Chain Management: An International Journal , vol.13 , Issue.2 , pp. 128-137
    • Seuring, S.A.1
  • 35
    • 0001022816 scopus 로고    scopus 로고
    • Measuring the un-measurable - Measuring and improving performance in the supply chain
    • van Hoek, R. I. (1998) Measuring the un-measurable-measuring and improving performance in the supply chain. Supply Chain Management: An International Journal, 3:4, pp. 187-192.
    • (1998) Supply Chain Management: an International Journal , vol.3 , Issue.4 , pp. 187-192
    • van Hoek, R.I.1
  • 36
    • 0035607917 scopus 로고    scopus 로고
    • The contribution of performance measurement to the expansion of third party logistics alliances in the supply chain
    • van Hoek, R. I. (2001) The contribution of performance measurement to the expansion of third party logistics alliances in the supply chain. International Journal of Operations and Production Management, 21:12, pp. 15-29.
    • (2001) International Journal of Operations and Production Management , vol.21 , Issue.12 , pp. 15-29
    • van Hoek, R.I.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.