User surveys in academic libraries

New Review of Academic Librarianship

Volumn 12, Issue 1, 2006, Pages 1-15

  Creaser, Claire ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 55249116966     PISSN: 13614533     EISSN: 17407834     Source Type: Journal    
DOI: 10.1080/13614530600913419     Document Type: Article

References (7)

1. CHARTERED INSTITUTE OF PUBLIC FINANCE AND ACCOUNTANCY. 2005. Public library statistics 2003–04 actuals, London: CIPFA.
2. Cook, C., Heath, F., Thompson, B., and Webster, D., 2003. LibQUAL + ™: preliminary results from 2002. Performance Measurement and Metrics, 4 (1): 38–47.
3. Creaser, C., 2005. Benchmarking the standard SCONUL user survey — report of a pilot study. SCONUL Focus, 34: 61–5.
4. Department Of Culture, Media And Sport, 2004. Public library service standards. London: DCMS. ⟨ http://www.culture.gov.uk/global/publications/archive_2004/library_standards.htm ⟩
5. Saw, G., and N., Clark, 2004. Reading Rodski: user surveys revisited. IATUL Proceedings 14 (new series). ⟨ http://www.iatul.org/conference/proceedings/vol14/fulltexts/Grace%20Saw%20and%20Nicole%20Clark.pdf ⟩
6. SOCIETY OF COLLEGE, NATIONAL AND UNIVERSITY LIBRARIES. 2005. Annual statistics 2003–04, London: SCONUL.
7. West, C., 2004. User surveys in UK and Irish HE libraries. ⟨ http://www.sconul.ac.uk/activities/performance/papers/ ⟩