Measuring the readability performance (RP) of aircraft maintenance technical orders by fuzzy MCDM method and RP index

Quality and Quantity

Volumn 42, Issue 6, 2008, Pages 795-807

  Hsia, Tai Chang ^a   Chen, Hsi Tien ^b   Chen, Wei Hsing ^c  

^a CHIENKUO TECHNOLOGY UNIVERSITY   (Taiwan)

^b NATIONAL CHIN YI UNIVERSITY OF TECHNOLOGY   (Taiwan)

^c National Palace Museum   (Taiwan)

Author keywords

Fuzzy multiple criteria decision making (Fuzzy MCDM); Readability characteristics; Readability performance index; Technical order

Indexed keywords

EID: 54949158221     PISSN: 00335177     EISSN: 15737845     Source Type: Journal    
DOI: 10.1007/s11135-006-9068-9     Document Type: Article

References (24)

1. D. Broadbent 1977 Language and ergonomics Appl. Ergon. 17 266 277
2. A. Chapanis 1965 Words Words Words Hum. Factors 7 1 17
3. S.H. Chen 1985 Ranking fuzzy numbers with maximizing set and minimizing set Fuzzy Sets Syst. 17 113 129
4. H.H. Clark W.G. Chase 1972 On the process of comparing sentences against pictures Cognit. Psychol. 3 472 517
5. Foster, S.T.: Managing Quality-An Integrative Approach. Prentice Hall (2001)
6. International Air Transport Association (IATA) Safety Report (Jet): International Air Transport Association and Airclaims Ltd. Montreal, Canada (2001)
7. Jones, J.V.: Logistic Support Analysis Handbook. TAB Books, Inc., Blue Ridge Summit, PA (1999)
8. R. Kammann 1975 The comprehensibility of printed instructions and the flow chart alternative Hum. Factors 17 183 191
9. Kaufmann A., Gupta M.M. (1991) Introduction to Fuzzy Arithmetic: Theory and Application. Van Nostrand Reinhold, New York
10. Langari J.Y., Zadeh L.A. (1995) Industrial Applications of Fuzzy Logic and Intelligent Systems. IEEE Press, New York
11. Lyonnet, P.: Maintenance Planning Paris. Chapman and Itall (1998)
12. R. Mayer 1997 Multimedia instruction: are we asking the right question Educ. Psychol. 32 1 19
13. J.M. Mendel 1995 Fuzzy logic systems for engineering: a tutorial Proc. IEEE 83 345 377
14. Montgomery D.C. (2002) Introduction to Statistical Quality Control, 2nd edn. John Wiley & Sons, New York
15. Norman D.A. (1988) The Psychology of Everyday Things. Book Inc, New York
16. Ross S.M. (1985) Introduction to Probability Models. Academic Press, California
17. Sanders, M.S., Mc Cormick, E.J.: Human Factors in Engineering and Design 7th ed. The Mc Graw-Hill Companies, Inc. (1993)
18. M.T. Tang G.H. Tzeng 1999 A hierarch fuzzy MCDM method for studying electronic marketing strategies in the information service industry J. Int. Inf. Manage. 8 1 1 22
19. J.Y. Teng G.H. Tzeng 1996 Fuzzy multicriteria ranking of urban transportation investment alternative Transport. Plann. Technol. 20 1 15 31
20. L.L. Wu W.P. Sung F.L. Chu C.J. Feng 2004 Using theory of Six Sigma to improve quality of construction engineering J. Civil Eng. Technol. (Taiwan) 8 1 18 28
21. L.A. Zadeh 1965 Fuzzy sets Inf. Control 8 3 338 353
22. Zadeh, L.A.: The concept of a linguistic variable and its application to approximate reasoning, part 1, 2 and 3. Inf. Sci., 8, 199-249, 301-357(1975);
23. Inf. Sci., 9 43-58 (1976)
24. R. Zhau R. Govind 1991 Algebraic characteristics of extend fuzzy numbers Inf. Sci. 54 1 103 130