Developing new services using fuzzy QFD: A LIFENET case study

International Journal of Health Care Quality Assurance

Volumn 21, Issue 7, 2008, Pages 638-658

  Rahman, Zillur ^a   Qureshi, M N ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY ROORKEE   (India)

Author keywords

Fuzzy logic; Health services; India; Quality function deployment

Indexed keywords

ARTICLE; FUZZY LOGIC; HEALTH MAINTENANCE ORGANIZATION; HEALTH SERVICES RESEARCH; HUMAN; INDIA; METHODOLOGY; PATIENT SATISFACTION; TOTAL QUALITY MANAGEMENT;

FUZZY LOGIC; HEALTH MAINTENANCE ORGANIZATIONS; HUMANS; INDIA; ORGANIZATIONAL CASE STUDIES; PATIENT SATISFACTION; TOTAL QUALITY MANAGEMENT;

EID: 54849415465     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860810910122     Document Type: Article

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