The fuzzy evaluation of e-commerce customer satisfaction utilizing fuzzy topsis

Proceedings of the International Symposium on Electronic Commerce and Security, ISECS 2008

Volumn , Issue , 2008, Pages 870-874

  Fasanghari, Mehdi ^a   Gholamy, Navid ^a   Chaharsooghi, S Kamal ^b   Qadami, Shohre ^b   Delgosha, Mohamad Soltani ^c  

^a ALLAMEH TABATABA'I UNIVERSITY   (Iran)

^b TARBIAT MODARES UNIVERSITY   (Iran)

^c IRAN TELECOMMUNICATION RESEARCH CENTER   (Iran)

Author keywords

[No Author keywords available]

Indexed keywords

COMMERCE; COMPUTATIONAL LINGUISTICS; ELECTRONIC COMMERCE; SALES;

CASE STUDIES; E-COMMERCE; EVALUATION METHODS; FUZZY EVALUATIONS; LINGUISTIC VARIABLES;

CUSTOMER SATISFACTION;

EID: 54049150373     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ISECS.2008.207     Document Type: Conference Paper

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