메뉴 건너뛰기




Volumn 22, Issue 7, 2008, Pages 562-567

The role of store environmental stimulation and social factors on impulse purchasing

Author keywords

Buying behaviour; Consumer behaviour; Retailers; Shopping; Singapore

Indexed keywords


EID: 54049118821     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040810909686     Document Type: Article
Times cited : (203)

References (44)
  • 1
    • 0001427667 scopus 로고
    • "An experimental approach to making retail store environmental decisions"
    • Baker, J., Levy, M. and Grewal, D. (1992), "An experimental approach to making retail store environmental decisions", Journal of Retailing, Vol. 68 No. 4, pp. 445-60.
    • (1992) Journal of Retailing , vol.68 , Issue.4 , pp. 445-460
    • Baker, J.1    Levy, M.2    Grewal, D.3
  • 2
    • 0036102053 scopus 로고    scopus 로고
    • "Yielding to temptation: Self-control failure, impulsive purchasing and consumer behavior"
    • Baumeister, R. (2002), "Yielding to temptation: Self-control failure, impulsive purchasing and consumer behavior", Journal of Consumer Research, Vol. 28 No. 4, pp. 670-6.
    • (2002) Journal of Consumer Research , vol.28 , Issue.4 , pp. 670-676
    • Baumeister, R.1
  • 4
    • 0032087407 scopus 로고    scopus 로고
    • "Impulse buying: Modeling its precursors"
    • Beatty, S. and Ferrell, M. (1998), "Impulse buying: Modeling its precursors", Journal of Retailing, Vol. 74, pp. 169-91.
    • (1998) Journal of Retailing , vol.74 , pp. 169-191
    • Beatty, S.1    Ferrell, M.2
  • 7
    • 0002866667 scopus 로고
    • "Evaluating service encounters: The effects of physical surroundings and employee responses"
    • Bitner, M.J. (1990), "Evaluating service encounters: The effects of physical surroundings and employee responses", Journal of Marketing, Vol. 54, pp. 69-82.
    • (1990) Journal of Marketing , vol.54 , pp. 69-82
    • Bitner, M.J.1
  • 8
    • 0001951371 scopus 로고
    • "Store atmosphere: An environmental psychology approach"
    • Spring
    • Donovan, R.J. and Rossiter, J.R. (1982), "Store atmosphere: An environmental psychology approach", Journal of Retailing, Vol. 58, Spring, pp. 34-57.
    • (1982) Journal of Retailing , vol.58 , pp. 34-57
    • Donovan, R.J.1    Rossiter, J.R.2
  • 11
    • 0001699730 scopus 로고
    • "Environmental dispositions and customer responses to store atmospherics"
    • Grossbart, S., Hampton, R., Rammohan, R. and Lapidus, R. (1990), "Environmental dispositions and customer responses to store atmospherics", Journal of Business Research, Vol. 21, pp. 225-41.
    • (1990) Journal of Business Research , vol.21 , pp. 225-241
    • Grossbart, S.1    Hampton, R.2    Rammohan, R.3    Lapidus, R.4
  • 12
    • 27844602103 scopus 로고    scopus 로고
    • "Service customization through employee adaptiveness"
    • Gwinner, K. and Bitner, M. (2005), "Service customization through employee adaptiveness", Journal of Service Research, Vol. 8 No. 2, pp. 131-48.
    • (2005) Journal of Service Research , vol.8 , Issue.2 , pp. 131-148
    • Gwinner, K.1    Bitner, M.2
  • 13
    • 84965451195 scopus 로고
    • "Effects of tempo and situational arousal on the listener's perceptual and affective responses to music"
    • Holbrook, M.B. and Anand, P. (1990), "Effects of tempo and situational arousal on the listener's perceptual and affective responses to music", Psychology of Music, Vol. 18, pp. 150-62.
    • (1990) Psychology of Music , vol.18 , pp. 150-162
    • Holbrook, M.B.1    Anand, P.2
  • 14
    • 0000652982 scopus 로고
    • "Perceived control and the effects of crowding and consumer choice on the service experience"
    • Hui, M. and Bateson, J. (1991), "Perceived control and the effects of crowding and consumer choice on the service experience", Journal of Consumer Research, Vol. 18, pp. 174-84.
    • (1991) Journal of Consumer Research , vol.18 , pp. 174-184
    • Hui, M.1    Bateson, J.2
  • 15
    • 0031229623 scopus 로고    scopus 로고
    • "An investigation of positive affect, prosocial behaviors and service quality"
    • Kelly, S. and Hoffman, D. (1997), "An investigation of positive affect, prosocial behaviors and service quality", Journal of Retailing, Vol. 73 No. 3, pp. 407-28.
    • (1997) Journal of Retailing , vol.73 , Issue.3 , pp. 407-428
    • Kelly, S.1    Hoffman, D.2
  • 16
    • 21344458112 scopus 로고    scopus 로고
    • "Interactive e-commerce: Promoting consumer efficiency or impulsivity?"
    • Kim, J. and LaRose, R. (2004), "Interactive e-commerce: Promoting consumer efficiency or impulsivity?", Journal of Computer-Mediated Communication, Vol. 10 No. 1.
    • (2004) Journal of Computer-Mediated Communication , vol.10 , Issue.1
    • Kim, J.1    LaRose, R.2
  • 17
  • 18
    • 0007506845 scopus 로고    scopus 로고
    • "On the negativity effects of e-commerce: A sociocognitive exploration of unregulated on-line buying"
    • LaRose, R. (2001), "On the negativity effects of e-commerce: A sociocognitive exploration of unregulated on-line buying", Journal of Computer-Mediated Communication, Vol. 6 No. 3, p. 6.
    • (2001) Journal of Computer-Mediated Communication , vol.6 , Issue.3 , pp. 6
    • LaRose, R.1
  • 19
    • 4344573724 scopus 로고    scopus 로고
    • "Electronic commerce and consumer self-regulation"
    • LaRose, R. and Eastin, M. (2002), "Electronic commerce and consumer self-regulation", Journal of Broadcasting & Electronic Media, Vol. 46 No. 4, pp. 549-64.
    • (2002) Journal of Broadcasting & Electronic Media , vol.46 , Issue.4 , pp. 549-564
    • LaRose, R.1    Eastin, M.2
  • 20
    • 0030339746 scopus 로고    scopus 로고
    • "Why do bad moods increase self-defeating behavior? Emotion, risk taking and self-regulation"
    • Leith, K. and Baumeister, R. (1996), "Why do bad moods increase self-defeating behavior? Emotion, risk taking and self-regulation", Journal of Personality & Social Psychology, Vol. 71, pp. 1250-67.
    • (1996) Journal of Personality & Social Psychology , vol.71 , pp. 1250-1267
    • Leith, K.1    Baumeister, R.2
  • 21
    • 0034409859 scopus 로고    scopus 로고
    • "Perceived crowding and shopping satisfaction: What modifies this relationship?"
    • Machleit, K., Eroglu, S. and Powell-Mantel, S. (2005), "Perceived crowding and shopping satisfaction: What modifies this relationship?", Journal of Consumer Psychology, Vol. 9 No. 1, pp. 29-42.
    • (2005) Journal of Consumer Psychology , vol.9 , Issue.1 , pp. 29-42
    • Machleit, K.1    Eroglu, S.2    Powell-Mantel, S.3
  • 22
    • 0034348814 scopus 로고    scopus 로고
    • "The role of pre-consumption affect in post-purchase evaluation of services"
    • Mattila, A. and Wirtz, J. (2000), "The role of pre-consumption affect in post-purchase evaluation of services", Psychology & Marketing, Vol. 17 No. 7, pp. 587-605.
    • (2000) Psychology & Marketing , vol.17 , Issue.7 , pp. 587-605
    • Mattila, A.1    Wirtz, J.2
  • 23
    • 0005471654 scopus 로고    scopus 로고
    • "Congruency of scent and music as a driver of in-store evaluations and behaviour"
    • Mattila, A. and Wirtz, J. (2001), "Congruency of scent and music as a driver of in-store evaluations and behaviour", Journal of Retailing, Vol. 77 No. 2, pp. 273-89.
    • (2001) Journal of Retailing , vol.77 , Issue.2 , pp. 273-289
    • Mattila, A.1    Wirtz, J.2
  • 27
    • 0006764482 scopus 로고    scopus 로고
    • "Affective reactions to physical appearance"
    • in Ashkanasy, N., Hartel, C. and Zerbe, W. (Eds), Quorum Books, Westport, CT
    • Rafaeli, A. and Kluger, A. (2000), "Affective reactions to physical appearance", in Ashkanasy, N., Hartel, C. and Zerbe, W. (Eds), Emotions in the Workplace: Research, Theory and Practice, Quorum Books, Westport, CT, pp. 141-56.
    • (2000) Emotions in the Workplace: Research, Theory and Practice , pp. 141-156
    • Rafaeli, A.1    Kluger, A.2
  • 28
    • 41649112718 scopus 로고
    • "Optimum stimulation level: Its relationship to personality, demographics and exploratory behavior"
    • December December
    • Raju, P.S. (1980), "Optimum stimulation level: Its relationship to personality, demographics and exploratory behavior", Journal of Consumer Research, Vol. 7, December, pp. 272-82.
    • (1980) Journal of Consumer Research , vol.7 , pp. 272-282
    • Raju, P.S.1
  • 29
    • 0001595499 scopus 로고
    • "Individual differences and arousal: Implications for the study of mood and memory"
    • Revelle, W. and Loftus, D. (1990), "Individual differences and arousal: Implications for the study of mood and memory", Cognition and Emotion, Vol. 4 No. 3, pp. 209-37.
    • (1990) Cognition and Emotion , vol.4 , Issue.3 , pp. 209-237
    • Revelle, W.1    Loftus, D.2
  • 30
    • 25144479281 scopus 로고    scopus 로고
    • "Revisiting the effect of positive mood on variety seeking"
    • Roehm, H. and Roehm, M. (2005), "Revisiting the effect of positive mood on variety seeking", Journal of Consumer Research, Vol. 32 No. 2, pp. 330-7.
    • (2005) Journal of Consumer Research , vol.32 , Issue.2 , pp. 330-337
    • Roehm, H.1    Roehm, M.2
  • 31
    • 0001624148 scopus 로고
    • "The buying impulse"
    • Rook, D. (1987), "The buying impulse", Journal of Consumer Research, Vol. 14, pp. 189-99.
    • (1987) Journal of Consumer Research , vol.14 , pp. 189-199
    • Rook, D.1
  • 32
    • 21844481715 scopus 로고
    • "Normative influences on impulse buying behavior"
    • Rook, D. and Fisher, R. (1995), "Normative influences on impulse buying behavior", Journal of Consumer Research, Vol. 22, pp. 305-13.
    • (1995) Journal of Consumer Research , vol.22 , pp. 305-313
    • Rook, D.1    Fisher, R.2
  • 33
    • 0002829059 scopus 로고
    • "In the mood: Impulse buying's affective antecedents"
    • in Janeen, A. and Russell, W. (Eds) JAI Press, Greenwich, CT
    • Rook, D. and Gardner, M. (1993), "In the mood: Impulse buying's affective antecedents", in Janeen, A. and Russell, W. (Eds), Research in Consumer Behavior, JAI Press, Greenwich, CT, pp. 1-28.
    • (1993) Research in Consumer Behavior , pp. 1-28
    • Rook, D.1    Gardner, M.2
  • 34
    • 0002373795 scopus 로고
    • "Adaptive selling: Conceptualization, measurement and nomological validity"
    • Spiro, R. and Weitz, B. (1990), "Adaptive selling: conceptualization, measurement and nomological validity", Journal of Marketing Research, Vol. 27 No. 1, pp. 61-70.
    • (1990) Journal of Marketing Research , vol.27 , Issue.1 , pp. 61-70
    • Spiro, R.1    Weitz, B.2
  • 35
    • 21144478963 scopus 로고
    • "The role of optimum stimulation level in exploratory consumer behavior"
    • Steenkamp, J.-B. and Baumgartner, H. (1992), "The role of optimum stimulation level in exploratory consumer behavior", Journal of Consumer Research, Vol. 19, pp. 434-48.
    • (1992) Journal of Consumer Research , vol.19 , pp. 434-448
    • Steenkamp, J.-B.1    Baumgartner, H.2
  • 36
    • 85011633765 scopus 로고    scopus 로고
    • "Emotional distress regulation takes precedence over impulse control: If you feel bad, do it!"
    • Tice, D., Bratslavsky, E. and Baumeistrer, R. (2001), "Emotional distress regulation takes precedence over impulse control: If you feel bad, do it!", Journal of Personality & Social Psychology, Vol. 80 No. 1, pp. 53-67.
    • (2001) Journal of Personality & Social Psychology , vol.80 , Issue.1 , pp. 53-67
    • Tice, D.1    Bratslavsky, E.2    Baumeistrer, R.3
  • 37
    • 0034239366 scopus 로고    scopus 로고
    • "Atmospheric effects on shopping behavior: A review of the experimental evidence"
    • Turley, L.W. and Milliman, R. (2000), "Atmospheric effects on shopping behavior: A review of the experimental evidence", Journal of Business Research, Vol. 49, pp. 193-211.
    • (2000) Journal of Business Research , vol.49 , pp. 193-211
    • Turley, L.W.1    Milliman, R.2
  • 39
    • 0036921747 scopus 로고    scopus 로고
    • "Customer-sales employee encounters: A dyadic perspective"
    • Van Dolen, W., Lemmink, J. and de Ruyter, K. (2002), "Customer-sales employee encounters: A dyadic perspective", Journal of Retailing, Vol. 78 No. 4, pp. 265-81.
    • (2002) Journal of Retailing , vol.78 , Issue.4 , pp. 265-281
    • Van Dolen, W.1    Lemmink, J.2    de Ruyter, K.3
  • 40
    • 0032608587 scopus 로고    scopus 로고
    • "Consumer satisfaction with services: Integrating the environmental perspective in services marketing into the traditional disconfirmation paradigm"
    • Wirtz, J. and Bateson, J.E.G. (1999), "Consumer satisfaction with services: Integrating the environmental perspective in services marketing into the traditional disconfirmation paradigm", Journal of Business Research, Vol. 44 No. 1, pp. 55-66.
    • (1999) Journal of Business Research , vol.44 , Issue.1 , pp. 55-66
    • Wirtz, J.1    Bateson, J.E.G.2
  • 41
    • 0001287650 scopus 로고    scopus 로고
    • "The moderating role of target-arousal on the impact of affect on satisfaction - An examination in the context of service experience"
    • Wirtz, J., Mattila, A.D. and Tan, R.L.P. (2000), "The moderating role of target-arousal on the impact of affect on satisfaction - an examination in the context of service experience", Journal of Retailing, Vol. 76 No. 3, pp. 347-65.
    • (2000) Journal of Retailing , vol.76 , Issue.3 , pp. 347-365
    • Wirtz, J.1    Mattila, A.D.2    Tan, R.L.P.3
  • 42
    • 33947109399 scopus 로고    scopus 로고
    • "The role of desired arousal in influencing consumers' satisfaction evaluations and in-store behaviors"
    • Wirtz, J., Mattila, A.D. and Tan, R.L.P. (2007), "The role of desired arousal in influencing consumers' satisfaction evaluations and in-store behaviors", International Journal of Service Industry Management, Vol. 18 No. 1, pp. 23-50.
    • (2007) International Journal of Service Industry Management , vol.18 , Issue.1 , pp. 23-50
    • Wirtz, J.1    Mattila, A.D.2    Tan, R.L.P.3
  • 44
    • 0002573991 scopus 로고
    • "Behavior and biology: Research on sensation seeking and reactions to media"
    • in Donohew, L., Howard, S.E. and Higgins, T.E. (Eds) Lawrence Erlbaum Associates, Hillsdale, NJ
    • Zuckerman, M. (1988), "Behavior and biology: Research on sensation seeking and reactions to media", in Donohew, L., Howard, S.E. and Higgins, T.E. (Eds), Communication, Social Cognition and Affect, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 173-94.
    • (1988) Communication, Social Cognition and Affect , pp. 173-194
    • Zuckerman, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.