Research on influencing factors of consumer initial trust based on mobile commerce

Proceedings of the International Symposium on Electronic Commerce and Security, ISECS 2008

Volumn , Issue , 2008, Pages 263-267

  Li, Zhihong ^a   Li, Minxia ^a  

^a SOUTH CHINA UNIVERSITY OF TECHNOLOGY   (China)

Author keywords

[No Author keywords available]

Indexed keywords

COMMERCE; ELECTRONIC COMMERCE;

E-COMMERCE; FORMATION PROCESSES; INFLUENCING FACTORS; MOBILE COMMERCES; ONLINE TRUSTS;

MOBILE TELECOMMUNICATION SYSTEMS;

EID: 54049113050     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ISECS.2008.95     Document Type: Conference Paper

References (21)

1. Mayer, R.C., Davis, J.H., and Schoorman, F.D., "An integration model of organizational trust", The Academy of Management Review, 1995, Vol. 20, No. 3, pp. 709-735.
2. Fung, R., and M. Lee, "EC-trust: exploring the antecedent factors", Proceedings of America Conference of Information Systems, 1999, pp. 517-519.
3. McKnight, D.H. and Chervany, N.L., "Trust and distrust definitions: one bite at a time", In Falcone R, Singh M and Tan. Y.H (Eds.), Trust in cyber-societies: integrating the human and artificial perspectives, Berlin: Springer, 2001, pp. 27-54.
4. Kim, K.K., Prabhakar, B., "Initial trust and the adoption of B2C e-commerce: the case of internet banking", The DATA BASE for Advances in Information Systems, 2002.
5. Gefen D., "Reflections on the dimensions of trust and trustworthiness among online consumers", Database for Advances in Information System, 2002, Vol. 33, No. 3, pp. 38.
6. Siau, K.& Shen, Z., "Building customer trust in mobile commerce", Communications of the ACM, 2003, Vol. 46, No. 4, pp. 91-94.
7. Pavlou, P.A. and Gefen, D., "Building effective online marketplaces with institution-based trust", Information System Research, 2004, Vol. 15, No. 1, pp. 37-59.
8. Felix B. Tan, Paul Sutherland, "Online consumer trust: a multi-dimensional model", Journal of Electronic Commerce in Organizations, July-Sept 2004, Vol. 2, No. 3, pp. 40-59.
9. David Gefen, Detmar W. Straub, "Consumer trust in B2C ecommerce and the importance of social presence: experiments in e-products and e-services", Omega: The International Journal of Management Science, 2004, Vol. 32, pp. 407-424.
10. Pang Chuan, Chen Zhongmin, Luo Ruiwen, "An empirical study on factors influencing consumer online trust", System Engineering Theory Application, 2004, Vol. 13, No. 4, pp. 295-304.
11. Cao Zhenhua, Chu Rongwei, Lu Xiongwen, "An empirical study on influencing factors of consumer trust in online transaction-from the data of Taiwan", Nankai Business Review, 2006, Vol. 9, No. 4, pp. 91-95.
12. Walczuch R., Lundgren, H., "Psychological antecedents of institution-based consumer trust in e-retailing", Information & Management, 2004, No. 12, pp. 1-13.
13. Kramer, R. M., "Trust and distrust in organizations: emerging perspectives, enduring questions", Annual Review of Psychology, 1999, Vol. 50, pp. 569-598.
14. Lu Yaobin, Zhou Tao, "An empirical study on influencing factors of consumer online trust based on B2C environment", Nankai Management Review, 2006, Vol. 8, No. 6, pp. 96-101.
15. Ye Diana Wang, Henry H. Emurian, "An overview of online trust: concepts, elements and implications", Computers in Human Behavior, 2005, No. 21, pp. 105-125.
16. Grabner-Kraeeter, S, "The role of consumers trust in online-shopping", Journal of Business Ethics, 2002, Vol. 39, pp. 43-50.
17. McKnight, D.H., Choudhury, V. and Kacmar, C., "The impact of initial consumer trust on intentions to transact with a web site: a trust-building model", Journal of Strategic Information Systems, 2002, No. 11, pp. 297-323.
18. Keng Siau, Hong Sheng, and Fiona Nah, "Development of a framework for trust in mobile commerce", Proceedings of the Second Annual Workshop on HCI Research in MIS, Seattle, WA, December 12-13, 2003.
19. Davis F., "Perceived usefulness perceived ease of use, and user acceptance of information technology", MIS Quarterly, 1989, Vol. 13, No. 3, pp. 319-341.
20. Jie Zhang, Ali. A. Ghorbani, "Familiarity and trust: measuring familiarity with a web site", Proceedings of the Conference on Privacy, Security and Trust (PST04).
21. Gefen D., "E-commerce: the role of familiarity and trust", Omega, December 2000, Vol. 28, No. 6, pp. 725-737.