A socio-technical approach to business process simulation

Decision Support Systems

Volumn 45, Issue 4, 2008, Pages 1017-1030

  Gregoriades, Andreas ^a   Sutcliffe, Alistair ^b  

^a UNIVERSITY OF SURREY   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Bayesian Belief Networks; Business process simulation; Human performance

Indexed keywords

AGGLOMERATION; BAYESIAN NETWORKS; DECENTRALIZED CONTROL; INFORMATION TECHNOLOGY; NETWORK PROTOCOLS; PROCESS MONITORING; SENSOR NETWORKS;

BAYESIAN BELIEF NETWORKS; BUSINESS PERFORMANCES; BUSINESS PROCESS REDESIGN; BUSINESS PROCESS SIMULATION; BUSINESS PROCESSES; BUSINESS PROCESSING; CASE STUDIES; COMMUNICATION ACTS; COMPLETION TIMES; COMPLEX INTERACTIONS; CYCLE TIME; DESIGN PHASE; HUMAN PERFORMANCE; IT SYSTEMS; PERFORMANCE BOTTLENECKS; PROCESS CYCLING; PROCESS IMPROVEMENTS; PROCESS MODELLING; SCENARIO-BASED EVALUATION; SEQUENTIAL ACTIVITIES; SOCIO-TECHNICAL APPROACH; TRADE-OFF ANALYSIS; WALKTHROUGH;

PROCESS ENGINEERING;

EID: 53349128871     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2008.04.003     Document Type: Article

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