The role of trust in the governance of business process outsourcing relationships: A transaction cost economics approach

Business Process Management Journal

Volumn 14, Issue 5, 2008, Pages 593-608

  Sue Greenberg, Penelope ^a   Greenberg, Ralph H ^b   Lederer Antonucci, Yvonne ^a  

^a WIDENER UNIVERSITY   (United States)

^b TEMPLE UNIVERSITY   (United States)

Author keywords

Governance; Outsourcing; Process management; Transaction costs; Trust

Indexed keywords

EID: 52949148967     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150810903011     Document Type: Review

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