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Volumn 76, Issue 1, 2004, Pages 54-55

La satisfacción del paciente quirúrgico

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EID: 51849145908     PISSN: 0009739X     EISSN: 1578147X     Source Type: Journal    
DOI: 10.1016/S0009-739X(04)72357-X     Document Type: Letter
Times cited : (3)

References (14)
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    • (2000) Cir Esp , vol.67 , pp. 180-183
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  • 2
    • 0031161244 scopus 로고    scopus 로고
    • Merging service quality and service satisfaction. An empirical test of an integrative model
    • Ruyter K, Bloemer J, Peeters P. Merging service quality and service satisfaction. An empirical test of an integrative model. J Economic Psychology 1997;18:387-406.
    • (1997) J Economic Psychology , vol.18 , pp. 387-406
    • Ruyter, K.1    Bloemer, J.2    Peeters, P.3
  • 3
    • 0032967341 scopus 로고    scopus 로고
    • The relationship between health status, social support and satisfaction with medical care among patients with systemic lupus erythematous
    • Da Costa D, Clarke AE, Dobkin P, Senecal JL, Fortin P, Danoff D, et al. The relationship between health status, social support and satisfaction with medical care among patients with systemic lupus erythematous. Int J Quality Health Care 1999;11:201-7.
    • (1999) Int J Quality Health Care , vol.11 , pp. 201-207
    • Da Costa, D.1    Clarke, A.E.2    Dobkin, P.3    Senecal, J.L.4    Fortin, P.5    Danoff, D.6
  • 6
    • 0031182740 scopus 로고    scopus 로고
    • The relationship of patient satisfaction with care and clinical outcomes
    • Kane RL, Maciejewski M, Finch M. The relationship of patient satisfaction with care and clinical outcomes. Med Care 1997;35:714-30.
    • (1997) Med Care , vol.35 , pp. 714-730
    • Kane, R.L.1    Maciejewski, M.2    Finch, M.3
  • 7
    • 0032968395 scopus 로고    scopus 로고
    • Can patient satisfaction improve health among patients with angina pectoris?
    • Guldvog B. Can patient satisfaction improve health among patients with angina pectoris? International J Quality Health Care 1999;11: 233-40.
    • (1999) International J Quality Health Care , vol.11 , pp. 233-240
    • Guldvog, B.1
  • 8
    • 0000396442 scopus 로고
    • A cognitive model of the antecedents and consequences of satisfaction decisions
    • Oliver RL. A cognitive model of the antecedents and consequences of satisfaction decisions. J Marketing Res 1980;42:460-9.
    • (1980) J Marketing Res , vol.42 , pp. 460-469
    • Oliver, R.L.1
  • 9
    • 0020030492 scopus 로고
    • Social psychological determinants of patient satisfaction: a test of five hypotheses
    • Linder-Pelz S. Social psychological determinants of patient satisfaction: a test of five hypotheses. Soc Sci Med 1982;16:583-9.
    • (1982) Soc Sci Med , vol.16 , pp. 583-589
    • Linder-Pelz, S.1
  • 11
    • 0020067673 scopus 로고
    • Toward a theory of patient satisfaction
    • Linder-Pelz S. Toward a theory of patient satisfaction. Soc Scie Med 1982;16:577-82.
    • (1982) Soc Scie Med , vol.16 , pp. 577-582
    • Linder-Pelz, S.1
  • 12
    • 0001116298 scopus 로고    scopus 로고
    • 'Qué hace que los pacientes estén satisfechos' Análisis de la opinión de pacientes y profesionales mediante la técnica Delphi
    • Mira JJ, Galdón M, Ignacio García E, Velasco MV, García S, Vitaller J, et al. 'Qué hace que los pacientes estén satisfechos' Análisis de la opinión de pacientes y profesionales mediante la técnica Delphi. Rev Calidad Asistencial 1999;14:165-78.
    • (1999) Rev Calidad Asistencial , vol.14 , pp. 165-178
    • Mira, J.J.1    Galdón, M.2    Ignacio García, E.3    Velasco, M.V.4    García, S.5    Vitaller, J.6
  • 14
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    • Methods of measuring patient satisfaction in health care organizations
    • Ford RC, Bach SA, Fottler MD. Methods of measuring patient satisfaction in health care organizations. Health Care Manag Rev 1997; 22:74-89.
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.