Golf and club entry level management competencies

International Journal of Contemporary Hospitality Management

Volumn 20, Issue 6, 2008, Pages 694-699

  Fjelstul, Jill ^a   Tesone, Dana V ^a  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

Author keywords

Competences; Golf; Human resource management; Managers; Recruitment

Indexed keywords

EID: 51749096662     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110810892245     Document Type: Article

References (17)

1. Birdir, P. and Pearson, T.E. (2000), "Research chefs' competencies: a Delphi approach", International Journal of Contemporary Hospitality Management, Vol. 12 No. 3, pp. 205-9.
2. Brockbank, W., Ulrich, D. and James, C. (1997), "Trends in human resource competencies", paper presented at the 3rd Conference on Human Resource Competencies, Ross School of Business, University of Michigan, Ann Arbor, MI.
3. CMAA (2007), available at: www.cmaa.org/who/index.html (accessed April 3, 2007).
4. Fang, X., Lee, S. and Koh, S. (2005), "Transition of knowledge/skills requirement for entry level is professionals: an exploratory study based on recruiters' perception", The Journal of Computer Information Systems, Vol. 46 No. 1, pp. 58-70.
5. Fjelstul, J. (2007), "Competencies and opportunities for entry level golf and management careers: perceptions from the industry", Journal of Hospitality & Tourism Education, Vol. 19 No. 3, pp. 32-8.
6. Ghiselli, R., La Lopa, J. and Bai, B. (2001), "Job satisfaction, life satisfaction, and turnover intent", Cornell Hotel & Restaurant Administration Quarterly, Vol. 42 No. 2, pp. 28-35.
7. Goodman, G.R. (2003), "The occupation of healthcare management: relating core competencies to growth as a distinct profession", Journal of Health Administration Education, Vol. 20 No. 3, pp. 147-65.
8. Gustafson, C. (2002), "Employee turnover: a study of private clubs in the USA", International Journal of Contemporary Hospitality Management, Vol. 14 No. 3, pp. 106-13.
9. Lucia, A.D. and Lepsinger, R. (1999), The Art and Science of Competency Models, Jossey-Bass, San Fanscisco, CA.
10. McClelland, D.C. (1973), "Testing for competence rather than 'intelligence'", American Psychologist, Vol. 28, pp. 1-14.
11. National Golf Foundation (2006), The 2006 Golf Industry 3rd Quarter Report, available at: www.ngf.org (accessed November 1, 2006).
12. Perdue, J., Ninemeier, J.D. and Woods, R.H. (2000), "Competencies required for club managers", Cornell Hotel & Restaurant Administration Quarterly, Vol. 41 No. 2, pp. 70-85.
13. Perdue, J., Ninemeier, J.D. and Woods, R.H. (2002), "Comparison of present and future competencies required for club managers", International Journal of Contemporary Hospitality Management, Vol. 14 No. 3, pp. 142-6.
14. Perdue, J., Woods, R.H. and Ninemeier, J.D. (2001), "Competencies required for future club managers' success", Cornell Hotel & Restaurant Administration Quarterly, Vol. 42 No. 1, pp. 60-5.
15. Robins, C.J., Bradley, C.H. and Spicer, M. (2001), "Developing leadership in healthcare administration: a competency model assessment tool", Journal of Healthcare Management, Vol. 46 No. 3, pp. 188-202.
16. Spencer, L.M. and Spencer, S.M. (1999), Competence at Work: Models for Superior Performance, Wiley, New York, NY.
17. Tesone, D. and Ricci, P. (2005), "Job competency expectations for hospitality and tourism employees: perceptions of educational preparation", Journal of Human Resources in Hospitality and Tourism, Vol. 4 No. 2, pp. 53-64.