Evaluation of consumer satisfaction using the tetra-class model

Research in Social and Administrative Pharmacy

Volumn 4, Issue 3, 2008, Pages 258-271

  Clerfeuille, Fabrice ^a   Poubanne, Yannick ^b   Vakrilova, Milena ^c   Petrova, Guenka ^c  

^a UNIVERSITÉ DE NANTES   (France)

^b AIX MARSEILLE UNIVERSITY   (France)

^c MEDICAL UNIVERSITY OF SOFIA   (Bulgaria)

Author keywords

Community pharmacies; Consumer satisfaction; Pharmaceutical marketing; Pharmaceutical services; Retail pharmaceutical marketing; Tetra class model

Indexed keywords

ADULT; AGE; AGED; ARTICLE; BULGARIA; CONSUMER; FEMALE; HUMAN; MALE; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PHARMACY; PSYCHOLOGICAL MODEL; QUESTIONNAIRE; SEX DIFFERENCE; STANDARD; STATISTICS;

ADULT; AGE FACTORS; AGED; BULGARIA; CONSUMER SATISFACTION; FEMALE; HUMANS; MALE; MIDDLE AGED; MODELS, PSYCHOLOGICAL; PHARMACEUTICAL SERVICES; QUESTIONNAIRES; SEX FACTORS; YOUNG ADULT;

EID: 51549107298     PISSN: 15517411     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.sapharm.2007.06.020     Document Type: Article

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