Edging the Change: Action Research with Social Workers and Deaf and Hard of Hearing Service Users to Achieve ‘Best Practice Standards'

Journal of Social Work

Volumn 7, Issue 3, 2007, Pages 288-306

  Mclaughlin, Hugh ^a   Young, Alys ^b   Hunt, Ros ^b  

^a UNIVERSITY OF SALFORD   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

action research; deaf drivers and barriers; hard of hearing; organizational development; service users

Indexed keywords

EID: 51249141780     PISSN: 14680173     EISSN: None     Source Type: Journal    
DOI: 10.1177/1468017307084072     Document Type: Article

References (32)

1. ADSS/RNID/LGA/BDA (1999) Best Practice Standards in Social Work with Deaf and Hard of Hearing People. London: RNID.
2. Audit Commission (2004) Comprehensive Performance Assessment: Scores and Analysis of Performance for Single Tier and County Councils in England 2004. London: Audit Commission.
3. Carnall, C.A. (1999) Managing Change in Organisations. Harlow: FT/Prentice-Hall.
4. Christensen, P. and Prout, A. (2002) ‘Working with Ethical Symmetry in Ethical Research with Children’, Childhood 9: 477—97.
5. Coghlan, D. and Brannick, T. (2001) Doing Action Research in Your Own Organization. London: Sage.
6. Commission for Social Care Inspection (2004 ) Performance Ratings for Social Service Departments. London: CSCI.
7. DfES (2004) Every Child Matters: Changes for Staff in Social Care. Nottingham: Department for Education and Science.
8. Eales-White, R. (1998) How to Be a Better Leader. London: Kogan Page.
9. Frost, N. (2005) Professionalism, Partnership and Joined-Up Working. Dartington: Research in Practice.
10. Garrett, P.M. (2004) Remaking Social Work with Children and Families: A Critical Discussion on the ‘Modernisation' of Social Care. London: Routledge.
11. General Social Care Council (2002) Accreditation of Universities to Grant Degrees in Social Work. London: GSCC.
12. Hafford-Letchfield, T. (2006) Management and Organisations in Social Work. Exeter: Learning Matters.
13. Hammer, M. and Champy, J. (1993) Re-engineering the Corporation. London: Nicolas Brealey.
14. Hawcroft, L., Peckford, B. and Thomson, A. (1996) Visible Voices. Carlisle: British Deaf Association.
15. Kotter, J.P. (1996) Leading Change. Boston, MA: Harvard Business School Press.
16. LAC (2002) Fair Access to Care Services: Guidance on Eligibility Criteria for Adult Social Care. London: Department of Health.
17. Ladd, P. (2003) Understanding Deaf Culture: In Search of Deafhood. Clevedon: Multilingual Matters.
18. McLaughlin, H., Brown, D. and Young, A. (2004) ‘Consultation, Community and Empowerment’, Journal of Social Work 4(2): 153—65.
19. Pearn, M., Roderick, C. and Mulrooney, C. (1995) Learning Organizations in Practice. London: McGraw-Hill.
20. Pedler, M., Burgoyne, J. and Boydell, T. (1991) The Learning Company: A Strategy for Sustainable Development. Maidenhead: McGraw-Hill.
21. Peters, T. (1997) The Circle of Innovation: You Can't Shrink Your Way to Greatness. New York: Alfred A Knopf.
22. Platt, D. (2002) Modern Social Services: A Commitment to Reform. London: The Stationery Office.
23. Rice, G. (2003) Report on the Social Care Workforce for Topss England. University of Huddersfield.
24. Robinson, C. and Kellet, M. (2004) ‘Power’, in S. Fraser, V, Lewis, S. Ding, M. Kellett and C. Robinson (eds) Doing Research with Children and Young People. London: Open University/Sage.
25. Social Services Inspectorate (1997) A Service on the Edge: Inspection of Services for Deaf and Hard of Hearing People. London: Department of Health.
26. Social Services Inspectorate (2002) National Overview of Disability Services. London : The Stationery Office.
27. Turner, M. and Balloch, S. (2001) ‘Partnership between Service Users and Statutory Social Services’, in S. Balloch and M. Turner (eds) Partnership Working: Policy and Practice. London: Policy Press.
28. Woodward, J. (1972) ‘Implications for Sociolinguistic Research among the Deaf’, Sign Language Studies 1(1): 1—17.
29. Young, A., Hunt, R. and McLaughlin, H. (2004a) Edge of Change: A Development and Research Project about the Implementation of Best Practice Standards in Social Work with Deaf and Hard of Hearing People. London: RNID.
30. Young, A.M., Hunt, R., Loosemore-Reppen, G., McLaughlin, H. and Mello-Baron, S. (2004b) ‘A Profile of 15 Social Work Services with Deaf and Hard of Hearing People in England’, Research Policy and Planning 22(1): 31—47.
31. Young, A., Hunt, R. and McLaughlin, H. (2004c) Edge of Change: A Development and Research Project about the Implementation of Best Practice Standards in Social Work with Deaf and Hard of Hearing People in England: CD Rom Resource Guide. London: RNID.
32. Young, A., Hunt, R. and McLaughlin, H. (in press) ‘Exploring Models of d/Deaf Service User Involvement in Translating Quality Standards into Practice’, Social Work and Social Sciences Review.