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3
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-
84992786497
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URL (consulted January)
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British Deaf Association website, URL (consulted January 2002): http://www.bda.org.uk
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(2002)
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5
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84992852322
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Joint Review Team web pages, URL (consulted April)
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Commission for Social Care Inspection, Joint Review Team web pages, URL (consulted April 2004): http://www.csci.org.uk/publications/joint+review+team+special+reports/default.htm
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(2004)
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-
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8
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84992839604
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Sure Start website, URL (consulted March)
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Department for Education and Skills, Sure Start website, URL (consulted March 2002): www.surestart.gov.uk
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(2002)
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10
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0002518637
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London: Sage.
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French, S. (1993) ‘Disability, Impairment or Something in Between’, in J. Swain, V. Finklestein, S. French and M. Oliver (eds) Disabling Barriers: Enabling Environments. London: Sage.
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(1993)
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Swain, J.1
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French, S.3
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French, S.5
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11
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84993660835
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Strategies for Studying Client Satisfaction
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Gutek, B. A. (1978) ‘Strategies for Studying Client Satisfaction’, Journal of Social Issues 34(4): 44-55.
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Gutek, B.A.1
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18
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84992849579
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website, URL (consulted February)
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Office for Standards in Education (Ofsted) website, URL (consulted February 2002): www.ofsted.gov.uk
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(2002)
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19
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84992852333
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Office of the Deputy Prime Minister, Best Value web pages, URL
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(consulted April
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Office of the Deputy Prime Minister, Best Value web pages, URL (consulted April 2004): http://www.bvpi.gov.uk/pages/index.asp
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(2004)
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21
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0038257453
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Introduction
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Bristol: Policy Press.
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Powell, M. and Glendinning, C. (2002) ‘Introduction’, in C. Glendinning, M. Powell and K. Rummery (eds) Partnerships, New Labour and the Governance of Welfare. Bristol: Policy Press.
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Royal National Institute for the Deaf website
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URL (consulted January)
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Royal National Institute for the Deaf website, URL (consulted January 2002): www.rnid.org.uk
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(2002)
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28
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0026565428
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Powerlessness, Empowerment and Health: Implications for Health Promotion Programs
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Wallerstein, N. (1992) ‘Powerlessness, Empowerment and Health: Implications for Health Promotion Programs’, American Journal of Health Promotion 6(3): 197-205.
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