The impact of commuter stress on workplace aggression

Journal of Applied Social Psychology

Volumn 38, Issue 9, 2008, Pages 2315-2335

  Hennessy, Dwight A ^a  

^a BUFFALO STATE COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 51249122635     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/j.1559-1816.2008.00393.x     Document Type: Article

References (79)

1. Almeida, D. M., Wethington, E. Kessler, R. C. (2002). The daily inventory of stressful events: An interview based approach for measuring daily stressors. Assessment, 9, 41 55.
2. Anderson, C. A. Bushman, B. J. (2002). Human aggression. Annual Review of Psychology, 53, 27 51.
3. Barling, J. (1996). The prediction, experience, and consequences of workplace violence. In E. Q. Bulatao G. R. VandenBos (Eds. Violence on the job: Identifying risks and developing solutions (pp. 29 49). Washington, DC : American Psychological Association.
4. Barnett, R. C., Marshall, N. L. Pleck, J. H. (1992). Men's multiple roles and their relationship to men's psychological distress. Journal of Marriage and the Family, 54, 358 367.
5. Baron, R. A. Neuman, J. H. (1996). Workplace violence and workplace aggression: Evidence of their relative frequency and potential causes. Aggressive Behavior, 22, 161 173.
6. Baron, R. A., Neuman, J. H. Geddes, D. (1999). Social and personal determinants of workplace aggression: Evidence for the impact of perceived injustice and the Type A behavior pattern. Aggressive Behavior, 25, 281 296.
7. Baumeister, R. F. (1997). Evil. New York : Freeman.
8. BBC News 2000, November 1). Commuting is "biggest stress BBC News Online. Retrieved June 16, 2008, from http://news.bbc.co.uk/hi/english/health/ newsid-999000/999961.stm
9. Behson, S. J. (2002). Coping with family-to-work conflict: The role of informal work accommodations to family. Journal of Occupational Health Psychology, 7, 324 341.
10. Berkowitz, L. (1993). Aggression: Its causes, consequences, and control. Boston : McGraw-Hill.
11. Black, D. (1983). Crime as social control. American Sociological Review, 48, 34 45.
12. Bolger, N., DeLongis, A., Kessler, R. C. Wethington, E. (1989). The contagion of stress across multiple roles. Journal of Marriage and Family, 51, 175 183.
13. Broome, M. R. (1985). The implication of driver stress. Proceedings of the Planning and Transportation Research and Computation (PTRC) Seminar N (Summer Meeting Vol. P270). London, UK : PTRC Education Research Services, Ltd.
14. Burns, T. Rotton, J. (2004, April). Development of the Sphere Overlap Scale (SOS). Paper presented at the annual convention of the Society of Industrial and Organizational Psychology, Chicago, IL.
15. Bushman, B. J., Bonacci, A. M., Pedersen, W. C., Vasquez, E. A. Miller, N. (2005). Chewing on it can chew you up: Effects of rumination on triggered displaced aggression. Journal of Personality and Social Psychology, 88, 969 983.
16. Buss, A. H. Perry, M. (1992). The Aggression Questionnaire. Journal of Personality and Social Psychology, 63, 452 459.
17. Campbell, A., Muncer, S. Gorman, B. (1993). Sex and social representations of aggression: A communal-agentic analysis. Aggressive Behavior, 19, 125 135.
18. Daly, M. Wilson, M. (1988). Homicide. New York : Aldine de Gruyter.
19. Deffenbacher, J. L., Huff, M. E., Lynch, R. S., Oetting, E. R. Salvatore, N. F. (2000). Characteristics and treatment of high anger drivers. Journal of Counseling Psychology, 47, 5 17.
20. Deffenbacher, J. L., Oetting, E. R. Lynch, R. S. (1994). Development of a driving anger scale. Psychological Reports, 74, 83 91.
21. Denenberg, R. V. Braverman, M. (1999). The violence prone workplace. London : Cornell University Press.
22. Denson, T. F., Pedersen, W. C. Miller, N. (2006). The Displaced Aggression Questionnaire. Journal of Personality and Social Psychology, 90, 1032 1051.
23. Douglas, S. C. Martinko, M. J. (2001). Exploring the role of individual differences in prediction of workplace aggression. Journal of Applied Psychology, 86, 547 559.
24. Dupré, K. E., Inness, M., Connelly, C. E., Barling, J. Hoption, C. (2006). Workplace aggression in teenage part-time employees. Journal of Applied Psychology, 91, 987 997.
25. Eagly, A. H. Wood, W. (1999). The origins of sex differences in human behavior: Evolved dispositions versus social roles. American Psychologist, 54, 408 423.
26. Elster, J. (1990). Norms of revenge. Ethics, 100, 862 885.
27. Folger, R. Skarlicki, D. P. (1998). A popcorn model of workplace violence. In R. W. Griffin, A. O'Leary-Kelly J. Collins (Eds. Dysfunctional behavior in organizations: Nonviolent dysfunctional behavior (pp. 43 82). Greenwich, CT : JAI Press.
28. Geen, R. (1990). Human aggression. Pacific Grove, CA : Brooks/Cole.
29. Glass, D. C. Singer, J. E. (1972). Urban stress. New York : Academic.
30. Glomb, T. M. (2002). Workplace anger and aggression: Informing conceptual models with data from specific encounters. Journal of Occupational Health Psychology, 7, 20 36.
31. Grzywacz, J. G. Marks, N. F. (2000). Reconceptualizing the work-family interface: An ecological perspective on the correlates of positive and negative spillover between work and family. Journal of Occupational Health Psychology, 5, 111 126.
32. Gulian, E., Debney, L. M., Glendon, A. I., Davies, D. R. Matthews, G. (1989). Coping with driver stress. In F. J. McGuigan, W. E. Sime J. M. Wallace (Eds. Stress and tension control (Vol. 3, pp. 173 186). New York : Plenum.
33. Gulian, E., Glendon, A. I., Matthews, G., Davies, D. R. Debney, L. M. (1990). The stress of driving: A diary study. Work and Stress, 4, 7 16.
34. Gulian, E., Matthews, G., Glendon, A. I., Davies, D. R. Debney, L. M. (1989). Dimensions of driver stress. Ergonomics, 32, 585 602.
35. Hennessy, D. A. Wiesenthal, D. L. (1997). The relationship between traffic congestion, driver stress, and direct versus indirect coping behaviors. Ergonomics, 40, 348 361.
36. Hennessy, D. A. Wiesenthal, D. L. (1999). Traffic congestion, driver stress, and driver aggression. Aggressive Behavior, 25, 409 423.
37. Hennessy, D. A., Wiesenthal, D. L. Kohn, P. M. (2000). The influence of traffic congestion, daily hassles, and trait stress susceptibility on state driver stress: An interactive perspective. Journal of Applied Biobehavioral Research, 5, 162 179.
38. Hennessy, D. A., Wiesenthal, D. L., Wickens, C. Lustman, M. (2004). The impact of gender and stress on traffic aggression: Are we really that different? In J. P. Morgan (Ed. Focus on aggression research (pp. 157 174). Hauppauge, NY : Nova Science Publishers.
39. Jenkins, E. L. (1996). Violence in the workplace: Risk factors and prevention strategies (NIOSH Pub. 96-100). Washington, DC : U.S. Government Printing Office.
40. Jones, F. Fletcher, B. (1996). Taking work home: A study of daily fluctuations in work stressors, effects of mood, and impacts on marital partners. Journal of Occupational and Organizational Psychology, 69, 89 106.
41. Knobloch-Westerwick, S. Alter, S. (2006). Mood adjustment to social situations through mass media use: How men ruminate and women dissipate angry moods. Human Communication Research, 32, 58 73.
42. Kohn, P. M. Macdonald, J. E. (1992). Hassles, anxiety, and negative well-being. Anxiety, Stress, and Coping, 5, 151 163.
43. Koizumi, T., Sugawara, M. Kitamura, T. (2001). The impact of spillover from work to family on depression, marital relationships, and child-rearing stress among Japanese dual-earner couples with school children. Journal of Mental Health, 47, 65 75.
44. Lazarus, R. S. (1981, July). Little hassles can be hazardous to health. Psychology Today, 58 62.
45. Legree, P. J., Heffner, T. S., Psotka, J., Martin, D. E. Medsker, G. J. (2003). Traffic crash involvement: Experiential driving knowledge and stressful contextual antecedents. Journal of Applied Psychology, 88, 15 26.
46. Leiter, M. P. Durup, M. J. (1996). Work, home, and in-between: A longitudinal study of spillover. Journal of Applied Behavioral Science, 32, 29 47.
47. Matthews, G. (2002). Toward a transactional ergonomics for driver stress and fatigue. Theoretical Issues in Ergonomics Science, 3, 195 211.
48. Matthews, G., Dorn, L. Glendon, A. I. (1991). Personality correlates of driver stress. Personality and Individual Differences, 12, 535 549.
49. Matthews, G., Tsuda, A., Xin, G. Ozeki, Y. (1999). Individual differences in driver stress vulnerability in a Japanese sample. Ergonomics, 42, 401 415.
50. Maume, D. (2001). Job segregation and gender differences in work-family spillover among white-collar workers. Journal of Family and Economic Issues, 22, 171 189.
51. Maxwell, J. P. (2004). Anger rumination: An antecedent of athlete aggression? Psychology of Sport and Exercise, 5, 279 289.
52. Neuman, J. H. Baron, R. A. (1998). Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets. Journal of Management, 24, 391 419.
53. Novaco, R. W., Stokols, D., Campbell, J. Stokols, J. (1979). Transportation, stress, and community psychology. American Journal of Community Psychology, 7, 361 380.
54. Novaco, R. W., Stokols, D. Milanesi, L. (1990). Objective and subjective dimensions of travel impedance as determinants of commuting stress. American Journal of Community Psychology, 18, 231 257.
55. Rai, S. (2002). Preventing workplace aggression and violence: A role for occupational therapy. Work, 18, 15 22.
56. Rasmussen, C., Knapp, T. J. Garner, L. (2000). Driving-induced stress in urban college students. Perceptual and Motor Skills, 90, 437 443.
57. Repetti, R. L. (1989). Effects of daily workload on subsequent behavior during marital interaction: The roles of social withdrawal and spouse support. Journal of Personality and Social Psychology, 57, 651 659.
58. Rutter, A. Hine, D. W. (2005). Sex differences in workplace aggression: An investigation of moderation and mediation effects. Aggressive Behavior, 31, 254 270.
59. Schaeffer, M. H., Street, S. W., Singer, J. E. Baum, A. (1988). Effects of control on the stress reactions of commuters. Journal of Applied Social Psychology, 18, 944 957.
60. Selzer, M. L. Vinokur, A. (1974). Life events, subjective stress, and traffic accidents. American Journal of Psychiatry, 131, 903 906.
61. Stokols, D. Novaco, R. W. (1981). Transportation and well-being. In G. Altman, J. F. Wohlwill P. B. Everett (Eds. Human behavior and environment: Vol. 5. Transportation and behavior (pp. 85 130). London : Plenum.
62. Stokols, D., Novaco, R. W., Stokols, J. Campbell, J. (1978). Traffic congestion, Type A behavior, and stress. Journal of Applied Psychology, 63, 467 480.
63. Stuckless, N. Goranson, R. (1992). The Vengeance Scale: Development of a measure of attitudes toward revenge. Journal of Social Behavior and Personality, 7, 25 42.
64. Sukhodolsky, D. G., Golub, A. Cromwell, E. N. (2001). Development and validation of the Anger Rumination Scale. Personality and Individual Differences, 31, 689 700.
65. nd ed.). New York : McGraw-Hill.
66. Thompson, B., Kirk-Brown, A. Brown, D. (2001). Women police: The impact of work stress on family members. In P. A. Hancock P. A. Desmond (Eds. Stress, workload, and fatigue: Human factors in transportation (pp. 200 210). Mahwah, NJ : Lawrence Erlbaum.
67. U.S. Census (2000). Profile of selected economic characteristics: Chart DP-3. Retrieved April 7, 2007, from http://www.census.gov/main/www/cen2000.html
68. U.S. Census (2002). Average travel time to work of workers 16 years and over who did not work at home. The American Communities Survey. Retrieved April 4, 2007, from http://www.census.gov/acs/www/Products/Ranking/2002/R04T160.htm
69. Van Rooy, D. L. (2006). Effects of automobile commute characteristics on affect and job candidate evaluations: A field experiment. Environment and Behavior, 38, 626 655.
70. th annual convention of the American Psychological Association, Toronto, Ontario, Canada.
71. Viitasara, E. Menckel, E. (2002). Developing a framework for identifying individual and organizational risk factors for the prevention of violence in the health care sector. Work, 19, 117 123.
72. Westerman, S. J. Haigney, D. (2000). Individual differences in driver stress, error, and violation. Personality and Individual Differences, 29, 981 998.
73. White, S. M. Rotton, J. (1998). Type of commute, behavioral aftereffects, and cardiovascular activity: A field experiment. Environment and Behavior, 30, 763 780.
74. Wickens, C. M. Wiesenthal, D. L. (2005). State driver stress as a function of occupational stress, traffic congestion, and trait stress susceptibility. Journal of Applied Biobehavioral Research, 10, 83 97.
75. Wiesenthal, D. L., Hennessy, D. A. Gibson, P. (2000). The Driving Vengeance Questionnaire (DVQ): The development of a scale to measure deviant drivers' attitudes. Violence and Victims, 15, 115 136.
76. Wiesenthal, D. L., Hennessy, D. A. Totten, B. (2000). The influence of music on driver stress. Journal of Applied Social Psychology, 30, 1709 1719.
77. Wiesenthal, D. L., Hennessy, D. A. Totten, B. (2003). The influence of music on mild driver aggression. Transportation Research Part F, 6, 125 134.
78. Williams, T. Y., Boyd, J. C., Cascardi, M. A. Poythress, N. (1996). Factor structure and convergent validity of the Aggression Questionnaire in an offender population. Psychological Assessment, 8, 398 403.
79. Wilson, M. Daly, M. (1985). Competitiveness, risk taking, and violence: The young male syndrome. Ethology and Sociobiology, 6, 59 73.