Abusive work practices and bullying among chefs: A review of the literature

International Journal of Hospitality Management

Volumn 27, Issue 4, 2008, Pages 649-656

  Bloisi, Wendy ^a   Hoel, Helge ^b  

^a LONDON METROPOLITAN UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Abuse; Bullying; Chefs; Socialisation

Indexed keywords

EID: 50149100690     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2007.09.001     Document Type: Article

References (59)

1. Adams A. Bullying at Work: How to confront and overcome it (1992), Virago Press, London
2. Archer D. Exploring 'bullying' culture in the para-military organization. International Journal of Manpower 20 1/2 (1999) 94-105
3. Ashforth B.E. Petty tyranny in organisations: a preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences 14 2 (1997) 126-140
4. Balaz K. Some like it haute: leadership lessons from France's great chefs. Organizational Dynamics 30 2 (2001) 134-148
5. Balaz K. Take one entrepreneur: the recipe for success of France's great chefs. European Journal of Management 20 3 (2002) 247-259
6. Bandura A. Self-Efficacy: The Exercise of Control (1997), W.H. Freeman, New York
7. Berings D., DeFruyt F., and Bouwen R. Work values as predictors of enterprising and social vocational interests. Personality and Individual Differences 36 2 (2004) 349-364
8. Bies R.J. Interactional (in)justice: the sacred and the profane. In: Greenberg J.R., and Cropanzano R. (Eds). Advances in Organisational Justice (2000), Stanford University Press, Stanford, CA 89-118
9. Bourdain A. Kitchen Confidential: Adventures in the Culinary Underbelly (2004), Bloomsbury, London
10. Bowles S., and Gintis H. Schooling in capitalist America: educational reform and the contradictions of economic life (1976), Basic Books, New York
11. Brodsky C.M. The Harassed Worker (1976), D.C. Heath and Company, Lexington MA
12. Deery M., and Jago L. Hotel management style: a study of employee perceptions and preferences. International Journal of Hospitality Management 20 (2001) 325-328
13. Di Martino V., Hoel H., and Cooper C.L. Preventing Violence and Harassment in the Workplace (2003), European Foundation for the Improvement of Living and Working Conditions, Bruxelles
14. Einarsen. Bullying and Harassment at Work: Epidemiological and Psychosocial Aspects (1996), University of Bergen, Bergen
15. Einarsen S., and Skogstad A. Bullying at work: epidemiological findings in public and private organisations. European Journal of Work and Organizational Psychology 5 (1996) 185-201
16. Einarsen S., Hoel H., Zapf D., and Cooper C. The concept of bullying at work: the European tradition. In: Einarsen S., Hoel H., Zapf D., and Cooper C. (Eds). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice (2003), Taylor & Francis, London 3-30
17. Ferguson, E., 2007. Michelin Women: Only six female chefs can boast three stars. Observer Food Monthly, 25th March, p. 26.
18. Field. Bullying in Sight (1996), Success Unlimited, Wantage, Oxon
19. Fine G.A. Kitchens: The Culture of Restaurant Work (1996), University of California Press, Berkeley, CA
20. Harvey M.G., Thomson-Heames J., and Richey R.G. Bullying from the playground to the boardroom. Journal of Leadership Studies 12 4 (2006) 1-11
21. Hoel H., Rayner C., and Cooper C. Workplace Bullying. International Review of Industrial and Organizational Psychology 14 (1999) (Chapter 5)
22. Hoel H., and Cooper C. Destructive Conflict at Work (2000), Manchester School of Management, UMIST
23. Hoel H., Zapf D., and Cooper C. Workplace bullying and stress. Historical and Current Perspectives on Stress and Health 2 (2002) 292-333
24. Hoel H., Einarsen S., Keashly L., Zapf D., and Cooper C. 'Bullying at work: the way forward. In: Einarsen S., Hoel H., Zapf D., and Cooper C. (Eds). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice (2003), Taylor & Francis, London 412-416
25. Hoel H., Faragher B., and Cooper C. Bullying is detrimental to health, but all bullying behaviours are not necessarily equally damaging. British Journal of Guidance and Counselling 32 (2004) 367-387
26. Hoel H., Giga S., and Davidson M.J. Expectations and realities of student nurses' experiences of negative behaviour and bullying in clinical placement and the influences of the socialisation process. Health Services Management Journal 20 4 (2007)
27. Johns N., and Menzel P. If you can't stand the heat get out of the kitchen. International Journal of Hospitality Management 18 (1999) 99-109
28. Johnson G. Managing strategic change-strategy, culture and action. Long-Range Planning 25 1 (1992) 28-36
29. Johnson G., and Scholes K. Exploring Corporate Strategy. fourth ed (1997), Prentice-Hall, London
30. Keashly L. Emotional abuse in the workplace: conceptual and empirical issues. Journal of Emotional Abuse 1 1 (1998) 85-117
31. Keashly L., and Jagatic K. By any other name: American perspectives on workplace bullying. In: Einarsen S., Hoel H., Zapf D., and Cooper C. (Eds). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice (2003), Taylor & Francis, London 31-61
32. Kelliher C., and Perrett G. Business strategy and approaches to HRM: a case study of new developments in the United Kingdom restaurant industry. Personnel Review 30 4 (2001) 421-437
33. Kemp S., and Dwyer L. An examination of organisational culture-the Regent Hotel Sydney. International Journal of Hospitality Management 20 1 (2001) 77-93
34. Leymann H. The content and development of mobbing at work. European Journal of Work and Organizational Psychology 5 (1996) 165-184
35. Lucas R. Fragments of HRM in hospitality? Evidence from the 1998 workplace employee relations survey. International Journal of Contemporary Hospitality Management 14 5 (2002) 207-212
36. Martin E. Who's kicking whom? Employers' orientations to work. International Journal of Contemporary Hospitality Management 16 3 (2004) 182-188
37. McMahon L. Bullying and harassment in the workplace. International Journal of Contemporary Hospitality Management 12 6 (2000) 384-387
38. Murray-Gibbons R., and Gibbons C. Occupational stress in the chef profession. International Journal of Contemporary Hospitality Management 19 1 (2007) 32-42
39. Neuman J.H., and Baron R.A. Social antecedents of bullying: a social interactionist perspective. In: Einarsen S., Hoel H., Zapf D., and Cooper C. (Eds). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice (2003), Taylor & Francis, London 185-202
40. Niedl K. Mobbing/Bullying at Work. An Empirical Analysis of the Effects of Systematic Harassment on Human Resource Management (1995), Hampp, Munich
41. Olweus D. Bully/victim problems in school: basic facts and an effective intervention programme. In: Einarsen S., Hoel H., Zapf D., and Cooper C. (Eds). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice (2003), Taylor & Francis, London 62-78
42. O'Moore M., Lynch J., and Daeid N. The rates and relative risks of workplace bullying in Ireland, a country of high economic growth. International Journal of Management and Decision Making 4 1 (2003) 82-95
43. Pratten J.D. The training and retention of chefs. International Journal of Hospitality Management 15 4 (2003) 237-242
44. Pratten J.D. What makes a great chef. British Food Journal 105 7 (2003) 454-459
45. Pratten J.D., and O'Leary B. Addressing the cause of chef shortages in the UK. Journal of European Industrial Training 31 1 (2007) 68-78
46. Pryor J.B., and Fitzgerald L.F. Sexual harassment research in the United States. In: Einarsen S., Hoel H., Zapf D., and Cooper C. (Eds). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice (2003), Taylor & Francis, London 79-100
47. Ramsay G. Humble Pie (2007), Harper, London
48. Randle J. Bullying in the nursing profession. Journal of Advanced Nursing 43 4 (2003) 395-401
49. Roberts, R., Grubb, P., Grosch, J., Brightwell, W.S., 2004. Predictors of workplace discrimination: Results from a nationally representative survey of US organizations. In: oral presentation given at the Fourth International Conference of Bullying and Harassment in the Workplace, Bergen, Norway.
50. Rowley G., and Purcell K. "As cooks go, she went": is the labour churn inevitable?. International Journal of Hospitality Management 20 2, June (2001) 163-185
51. Schein E.H. What you need to know about organizational culture. Training and Development Journal 40 (1986) 30-33
52. Schmidt J. Disciplined Minds: A Critical Look at Salaried Professionals and the Soul Battering System that Shapes their Lives (2000), Rowan and Littlefield, Lanham, MD
53. Sheehan M. Workplace bullying: responding with some emotional intelligence. International Journal of Manpower 20 1/2 (1999)
54. Smith P., Singer M., Hoel H., and Cooper C. Victimisation in the school and the workplace: are there any links. British Journal of Psychology 94 (2003) 175-188
55. Taylor D. Fortune, Fame and Folly, Caterer and Hotelkeeper (1977), Reed Publishing
56. Tepper B.J. Consequences of abusive supervision. Academy of Management Journal 43 2 (2000) 178-190
57. Tepper B.J., Duffy M.K., and Shaw J.D. Personality Moderators of the Relationships between Abusive Supervision and Subordinates Resistance. Journal of Applied Psychology 86 5 (2001) 974-983
58. Tepper B.J., Duffy M.K., Hoobler J., and Ensley M.D. Moderators of the relationships between co-workers' organisational citizenship behaviour and fellow employee's attitudes. Journal of Applied Psychology 89 3 (2004) 455-465
59. Zapf D., Knorz C., and Kulla M. On the relationship between mobbing factors, and job content, the social work environment and health outcomes. European Journal of Work and Organizational Psychology 5 (1996) 215-237