Community response to disaster: The role of the workplace

Harvard Review of Psychiatry

Volumn 12, Issue 4, 2004, Pages 229-237

  Schouten, Ronald ^a,b   Callahan, Michael V ^a,b   Bryant, Shannon ^b  

^a MASSACHUSETTS GENERAL HOSPITAL   (United States)

^b KeyPeople Resources Inc   (United States)

Author keywords

Disaster management; Disaster preparedness; Disasters; Occupational mental health; Terrorism; Trauma; Violence; Workplace

Indexed keywords

COMMUNITY CARE; CRISIS INTERVENTION; DISASTER; DISASTER PLANNING; EMPLOYEE; HUMAN; PRIORITY JOURNAL; PSYCHOLOGICAL ASPECT; PSYCHOSOCIAL CARE; REVIEW; TERRORISM; THREAT; VIOLENCE; WORKPLACE;

BIOTERRORISM; COMMUNITY HEALTH SERVICES; COMMUNITY MENTAL HEALTH SERVICES; COMMUNITY NETWORKS; DISASTER PLANNING; HUMANS; OCCUPATIONAL HEALTH SERVICES; SOCIAL SUPPORT; TERRORISM; VIOLENCE; WORKPLACE;

EID: 4944265238     PISSN: 10673229     EISSN: None     Source Type: Journal    
DOI: 10.1080/10673220490509624     Document Type: Review

References (74)

1. Bolin R. Natural disasters. In: Gist R, Lubin B, eds. Psychosocial aspects of disaster. New York: John Wiley & Sons, 1989:61-85.
2. Hazan C, Shaver PR. Love and work: an attachment-theoretical perspective. J Pers Soc Psychol 1990;59:270-80.
3. National Commission on Terrorist Attacks upon the United States. Outline of the 9/11 plot. Staff Statement No. 16, June 16, 2004. At http://www.9- 11commission.gov/hearings/.
4. Fullerton CS, Ursano RJ. Behavioral and psychological responses to chemical and biological warfare. Mil Med 1990;155:54-9.
5. Ursano RJ. Disaster psychiatry - individual and workplace responses and needs. Paper presented at the 14th Annual Conference of the Academy of Organizational and Occupational Psychiatry, Washington, DC, January 2003.
6. Molotch H, McClain N. Dealing with urban terror: heritages of control, varieties of intervention, strategies of research. Int J Urban Regional Res 2003;27:679-98.
7. U.S. Government Accounting Office. Review of studies of the economic impact of the September 11, 2001, terrorist attacks on the World Trade Center. May 29, 2002. At http://www.gao.gov/docsearch/repandtest.html.
8. Galea S, Ahern J, Resnick H, et al. Psychological sequelae of the September 11 terrorist attacks in New York City. N Engl J Med 2002;346:982-7.
9. Schuster MA, Stein BD, Jaycox L, et al. A national survey of stress reactions after the September 11, 2001, terrorist attacks. N Engl J Med 2001;345:1507-12.
10. Miller-Burke J, Attridge M, Fass PM. Impact of traumatic events and organizational response. A study of bank robberies. J Occup Environ Med 1999;41:73-83.
11. Rogers KA, Kelloway EK. Violence at work: personal and organizational outcomes. J Occup Health Psychol 1997;2:63-71.
12. Braverman M. Post-trauma crisis intervention in the workplace. In: Quick JC, Murphy LR, Hurrel JJ, eds. Stress and well-being at work. Washington, DC: American Psychological Association, 1992:299-316.
13. Wykes T, Whittington R. Coping strategies used by staff following assault by a patient: an exploratory study. Work Stress 1991;5:37-48.
14. Schat AC, Kelloway EK. Effects of perceived control on the outcomes of workplace aggression and violence. J Occup Health Psychol 2000;5:386-402.
15. Budd JW, Arvey RD, Lawless P. Correlates and consequences of workplace violence. J Occup Health Psychol 1996;1:197-210.
16. Barling J, Rogers AG, Kelloway EK. Behind closed doors: inhome workers' experience of sexual harassment and workplace violence. J Occup Health Psychol 2001;6:255-69.
17. LeBlanc MM, Kelloway EK. Predictors and outcomes of workplace violence and aggression. J Appl Psychol 2002;87:444-53.
18. Ryan AM, West BJ, Carr JZ. Effects of the terrorist attacks of 9/11/01 on employee attitudes. J Appl Psychol 2003;88:647-59.
19. North CS, Smith EM. Post-traumatic stress disorder in disaster survivors. Compr Ther 1990;16:3-9.
20. Solomon SD, Green BL. Mental health effects of natural and man-made disasters. PTSD Res Q 1992;3:1-8.
21. Thompson MPNFH, Ruback RB. Comparative distress levels of inner-city family members of homicide victims. J Trauma Stress 1998;11:223-42.
22. Kaltman S, Bonanno GA. Trauma and bereavement: examining the impact of sudden and violent deaths. J Anxiety Disord 2003;17:131-47.
23. Holloway HC, Fullerton CS. The psychology of terror and its aftermath. In: Ursano RJ, McGaughey BG, Fullerton CS, eds. Individual and community responses to trauma and disaster. Cambridge: Cambridge University Press, 1994:31-45.
24. Baum A. Toxins, technology, disaster. In: Vanden Bos GR, Bryant BK, eds. Cataclysms, crises and catastrophes. Washington, DC: American Psychological Association, 1986:9-53.
25. Callahan MV. Perspectives on low technology endospore biological munition production. Paper presented at a National Academy of Science Special Meeting, Washington, DC, December 2001.
26. Heyman D. Lessons from the anthrax attacks: implications for U.S. bioterrorism preparedness. Washington, DC: Center for Strategic and International Studies & Defense Threat Reduction Agency, 2002.
27. Harper's Index, December 2001. At http://www.harpers.org/ HarpersIndex.html.
28. Mahony EH. Anthrax hoax case falters. Hartford Courant, 5 June 2002.
29. Mason BW, Lyons RA. Acute psychological effects of suspected bioterrorism. J Epidemiol Community Health 2002;57:353-4.
30. Cole LA. Risks of publicity about bioterrorism: anthrax hoaxes and hype. Am J Infect Control 1999;27:470-3.
31. Barling J, Bluen SD, Fain R. Psychological functioning following an acute disaster. J Appl Psychol 1987;72:683-90.
32. Rubonis AV, Bickman L. Psychological impairment in the wake of disaster: the disaster-psychopathology relationship. Psychol Bull 1991;109:384-99.
33. McGaughey BG, Hoffman KJ, Llewellyn CH. The human experience of earthquakes. In: Ursano RJ, McGaughey BG, Fullerton CS, eds. Individual and community responses to trauma and disaster. Cambridge: Cambridge University Press, 1994:136-53.
34. Bonanno GA. Loss, trauma, and human resilience. Am Psychol 2004;59:20-8.
35. Bland SH, O'Leary ES, Farinaro E, Jossa F, Trevisan M. Long-term psychological effects of natural disasters. Psychosom Med 1996;58:18-24.
36. Centers for Disease Control. Injuries and illnesses among New York City Fire Department rescue workers after responding to the World Trade Center attacks. MMWR Morb Mortal Wkly Rep 2002;51:1-5.
37. Clauw DJ, Engel CC, Jr., Aronowitz R, et al. Unexplained symptoms after terrorism and war: an expert consensus statement. J Occup Environ Med 2003;45:1040-8.
38. Dooley D, Fielding J, Levi L. Health and unemployment. Ann Rev Public Health 1996;17:449-65.
39. Ferrie JE, Shipley MJ, Marmot MG, et al. An uncertain future: the health effects of threats to employment security in white-collar men and women. Am J Pub Health 1998;88:1030-6.
40. Stith Butler A, Panzer AM, Goldfrank LR. Preparing for the psychological consequences of terrorism. Washington, DC: National Academies Press, 2003.
41. Crabbs MA, Black KU. Job change following a natural disaster. Vocational Guidance Q 1984;32:232-9.
42. Sanchez JI, Korbin WP, Viscarra DM. Corporate support in the aftermath of a natural disaster: effects on employee strains. Acad Manag J 1995;38:504-21.
43. Ursano RJ, McCarroll JE. Exposure to traumatic stress: the nature of the stressor. In: Ursano RJ, McGaughey BG, Fullerton CS, eds. Individual and community responses to trauma and disaster. Cambridge: Cambridge University Press, 2004:46-71.
44. National Fire Protection Association. NFPA Real Life Fire Escape Stories. At http://www.nfpa.org/FPW/Planning/ Escape_Stories/escape_stories.asp.
45. Weisaeth L. A study of behavioral responses to an industrial disaster. Acta Psychiatr Scand Suppl 1989;355:13-24.
46. Tetrick LE, LaRocco JM. Understanding, prediction, and control as moderators of the relationship between perceived stress, satisfaction, and psychological well-being. J Appl Psychol 1987;72:538-43.
47. Faupel CE, Styles SP. Disaster education, household preparedness, and stress responses following Hurricane Hugo. Environ Behav 1993;25:228-49.
48. Yates S, Aronson D, Tiedman K. The help-seeking process for distress after disasters. In: Gist R, Lubin B, eds. Response to disaster: psychosocial, community, and ecological approaches. Philadelphia: Brunner/Mazel, 1999:133-65.
49. Bigley GA, Roberts KH. The incident command system: high-reliability organizing for complex and volatile task environments. Acad Manag J 2001;44:1281-99.
50. Federal Emergency Management Agency. Preparation and prevention. At http://www.fema.gov/library/prepandprev.shtm.
51. Occupational Safety and Health Standards, Subpart E - Means of Egress. 29 C.F.R. §1910.38 (2001).
52. Binder B. Emergency action plans: a legal and practical blueprint. Univ Pittsburgh Law Rev 2002;63:791-814.
53. Glass TA, Schoch-Spana M. Bioterrorism and the people: how to vaccinate a city against panic. Clin Infect Dis 2002;34:217-23.
54. State of Oregon. Business Continuation Planning. At http://www.oregon. gov/DAS/Risk/BusinessContinuationKeyElements. shtml.
55. Current infrastructure in the United States for responding to the psychological consequences of terrorism. In: Stith Butler A, Panzer AM, Goldfrank LR, eds. Preparing for the psychological consequences of terrorism. Washington, DC: National Academies Press, 2003:64-98.
56. Developing strategies for minimizing the psychological consequences of terrorism through prevention, intervention, and health promotion. In: Stith Butler A, Panzer AM, Goldfrank LR, eds. Preparing for the psychological consequences of terrorism. Washington, DC: National Academies Press, 2003:99-134.
57. Ursano RJ, McGaughey BG, Fullerton CS. Individual and community responses to trauma and disaster. Cambridge: Cambridge University Press, 1994.
58. Kaniasty K, Norris F. The experience of disaster: individuals and communities sharing trauma. In: Gist R, Lubin B, eds. Response to disaster: psychosocial, community, and ecological approaches. Philadelphia: Brunner/Mazel, 1999:25-61.
59. Norris FH, Friedman MJ, Watson PJ, Byrne CM, Diaz E, Kaniasty K. 60,000 disaster victims speak: Part I. An empirical review of the empirical literature, 1981-2001. Psychiatry 2002;65:207-39.
60. Irving LM, Telfer L, Blake DD. Hope, coping, and social support in combat-related posttraumatic stress disorder. J Trauma Stress 1997;10:465-79.
61. Andrews B, Brewin CR, Rose S. Gender, social support, and PTSD in victims of violent crime. J Trauma Stress 2003;16:421-7.
62. Kaniasty K, Norris FH. A test of the social support deterioration model in the context of natural disaster. J Pers Soc Psychol 1993;64:395-408.
63. Tierney KJ. Strength of a city: a disaster research perspective on the World Trade Center attack. 2004. At http://www.ssrc.org/sept11/essays/.
64. Mitchell JT. When disaster strikes: the critical incident stress debriefing procedure. J Emerg Med Serv 1983;8:36-9.
65. Dyregov A. Caring for helpers in disaster situations: psychological debriefing. Disaster Management 1989;2:25-30.
66. Mitchell JT, Everly GS Jr. Critical incident stress debriefing: an operations manual for the prevention of traumatic stress among emergency services and disaster workers. Ellicott City, MD: Chevron, 1995.
67. McNally RJ, Bryant RA, Ehlers A. Does early psychological intervention promote recovery from posttraumatic stress? Psychological Science in the Public Interest 2003;4:45-79.
68. Rose S, Brewin CR, Andrews B, Kirk M. A randomized controlled trial of individual psychological debriefing for victims of violent crime. Psychol Med 1999;29:793-9.
69. Rose S, Bisson J, Simon W. Psychological debriefing for preventing post traumatic stress disorder. Cochrane Database Syst Rev 2001(4).
70. Lohr JM, Montgomery RW, Lilienfeld SO, Tolin DF. Pseudoscience and the commercial promotion of trauma treatments. In: Gist R, Lubin B, eds. Response to disaster: psychosocial, community, and ecological approaches. Philadelphia: Brunner/Mazel, 1999:291-326.
71. Gist R, Woodall SJ, Magenheimer LK. "And then you do the Hokey-Pokey and you turn yourself around . . ." In: Gist R, Lubin B, eds. Response to disaster: psychosocial, community, and ecological approaches. Philadelphia: Brunner/Mazel, 1999:269-90.
72. Schat AC, Kelloway EK. Reducing the adverse consequences of workplace aggression and violence: the buffering effects of organizational support. J Occup Health Psychol 2003;8: 110-22.
73. Dutton JE, Frost PJ, Worline MC, Lilius JM, Kanov JM. Leading in times of trauma. Harv Bus Rev 2002;80:54-61, 125.
74. Maslow A. Motivation and Personality. 2nd ed. New York: Harper & Row, 1970.