Training as regulation and development: An exploration of the needs of enterprise systems users

Information and Management

Volumn 45, Issue 6, 2008, Pages 341-348

  Davis, Christopher J ^a   Hikmet, Neset ^b  

^a UNIVERSITY OF SOUTH FLORIDA   (United States)

^b NICHOLLS STATE UNIVERSITY   (United States)

Author keywords

Enterprise systems; Implementation; Learning; Organizational development; Training

Indexed keywords

EMPIRICAL STUDIES; ENTERPRISE SYSTEMS; IMPLEMENTATION; LEARNING; OPTIMAL ORGANIZATION; ORGANIZATIONAL DEVELOPMENT; PROOF OF CONCEPTS; TRAINING;

EID: 48949104130     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2008.04.002     Document Type: Article

References (27)

1. Amoako-Gyampah K., and Salam A. An extension of the technology acceptance model in an ERP implementation environment. Information and Management 41 (2004) 731-745
2. Argyris C., and Schön D. Organizational Learning: A Theory of Action Perspective (1978), Addison-Wesley Publishing Co., Reading, MA
3. Bradley J., Paul R., and Seeman E. Analyzing the structure of expert knowledge. Information and Management 43 (2006) 77-91
4. Compeau D., and Higgins C. Computer self-efficacy: development of a measure and initial test. MIS Quarterly 19 2 (1995) 189-211
5. Davis C., and Hufnagel E. Through the eyes of experts: a socio-cognitive perspective on the automation of fingerprint work. MIS Quarterly 31 4 (2007) 681-703
6. Desombre T., Kelliher C., MacFarlane F., and Ozbilgin M. Re-organizing work roles in health care: evidence from the implementation of functional flexibility. British Journal of Management 17 2 (2006) 139ff
7. Eisenhardt K. Building theories from case study research. Academy of Management Review 14 4 (1989) 532-550
8. Gaines B., and Shaw M. RepIV Manual for Research Version 1.10 (2005), Centre for Person-Computer Studies, BC Canada
9. Garicano L., and Rossi-Hansberg E. Organization and inequality in a knowledge economy. The Quarterly Journal of Economics 121 4 (2006) 1383-1435
10. Gnyawali D., and Grant J. Enhancing corporate venture performance through organizational learning. International Journal of Organizational Analysis 5 1 (1997) 74-98
11. Gravill J., Compeau D., and Marcolin B. Experience effects on the accuracy of self-assessed user competence. Information and Management 43 3 (2006) 378-394
12. Hufnagel E., and Conca C. User response data: the potential for errors and biases. Information Systems Research 5 1 (1994) 48-73
13. Jaspersen J., Carter P., and Zmud R. A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems. MIS Quarterly 29 3 (2005) 525-557
14. Kang D., and Santhanam R. A longitudinal field study of training practices in a collaborative application environment. Journal of Management Information Systems 20 3 (2004) 257ff
15. Markus M.L. Technochange management: using IT to drive organizational change. Journal of Information Technology 19 (2004) 4-20
16. Nonaka I. A dynamic theory of organizational knowledge creation. Organization Science 5 1 (1994) 13-47
17. Ouchi W. A conceptual framework for the design of organizational control mechanisms. Management Science 25 9 (1979) 833-848
18. Oz E. Information technology productivity: in search of a definite observation. Information and Management 42 6 (2005) 789-798
19. Payton F. Lessons learned from three interorganizational health care information systems. Information and Management 37 6 (2000) 311-321
20. Porras J., and Robertson P. Organizational development: theory, practice and research. In: Dunette M., and Hough L. (Eds). The Handbook of Industrial and Organizational Psychology (1992), Consulting Psychologists Press Inc., Palo Alto, CA
21. Sang-Yong T., Gholami R., and Tong T. Time series analysis in the assessment of ICT impact at the aggregate level-lessons and implications for the new economy. Information and Management 42 7 (2005) 1009-1022
22. Torkzadeh G., and Lee J. Measures of perceived end-user computing skills. Information and Management 40 7 (2003) 607-615
23. Vincente K. Work domain analysis and task analysis: a difference that matters. In: Shraagen J., Chipman S., and Shalin V. (Eds). Cognitive Task Analysis (2000), Laurence Erlebaum Associates, Mahwah, NJ
24. Wacker G. Towards a cognitive methodology for organizational assessment. Journal of Applied Behavioral Science 17 (1981) 114-129
25. Weick K., and Quinn R. Organization change and development. Annual Review of Psychology 50 (1999) 361-386
26. Yi M., and Davis F. Developing and validating an observational learning model of computer software training and skill acquisition. Information Systems Research 14 2 (2003) 146-169
27. R. Yin, Case Study Research: Design and Methods (3rd ed., vol. 5) Sage Publications, Thousand Oaks, CA (2003).