메뉴 건너뛰기




Volumn 10, Issue 1, 2002, Pages 65-87

A hierarchical model of values, leadership, job satisfaction and commitment: Human resources management implications for the retail industry

Author keywords

Human resources management; Job satisfaction and commitment; Leadership styles; Retail managers

Indexed keywords


EID: 48549101362     PISSN: 1046669X     EISSN: 15407039     Source Type: Journal    
DOI: 10.1300/J049v10n01_05     Document Type: Article
Times cited : (22)

References (39)
  • 1
    • 0030529067 scopus 로고    scopus 로고
    • Affective, Continuance, and Normative Commitment to the Organization
    • Allen, Natalie J., and John P. Meyer (1996). “Affective, Continuance, and Normative Commitment to the Organization,” Journal of Vocational Behavior, 49, 252-276.
    • (1996) Journal of Vocational Behavior , vol.49 , pp. 252-276
    • Allen, N.J.1    Meyer, J.P.2
  • 3
    • 0002505354 scopus 로고    scopus 로고
    • The Effects of Perceived Co-Worker Involvement and Supervisor Support on Service of Provider Role Stress, Performance and Job Satisfaction
    • Babin, Barry J., and James S. Boles (1996). “The Effects of Perceived Co-Worker Involvement and Supervisor Support on Service of Provider Role Stress, Performance and Job Satisfaction,” Journal of Retailing, 72 (1): 57-75.
    • (1996) Journal of Retailing , vol.72 , Issue.1 , pp. 57-75
    • Babin, B.J.1    Boles, J.S.2
  • 5
    • 0030521490 scopus 로고    scopus 로고
    • Competing Values in Organization: Contextual Influences and Structural Consequences
    • Buenger, V., R. L. Daft, E. J. Conlon, and J. Austin (1996). “Competing Values in Organization: Contextual Influences and Structural Consequences,” Organizational Science, 7(5): 557-576.
    • (1996) Organizational Science , vol.7 , Issue.5 , pp. 557-576
    • Buenger, V.1    Daft, R.L.2    Conlon, E.J.3    Austin, J.4
  • 6
    • 0002722603 scopus 로고
    • Assessing the Attributes and Perceptions of Organizational Members
    • S. E. Seahore, E. E. Lawler, III, P. H. Mirvis, andC. Cammann, New York: Wiley
    • Cammann, C., M. Fichman, G. D. Jenkins, Jr., and J. R. Klesch (1983). “Assessing the Attributes and Perceptions of Organizational Members.” In Assessing Organizational Change, Eds S. E. Seahore, E. E. Lawler, III, P. H. Mirvis, andC. Cammann, New York: Wiley, pp. 71-138.
    • (1983) Assessing Organizational Change , pp. 71-138
    • Cammann, C.1    Fichman, M.2    Jenkins, G.D.3    Klesch, J.R.4
  • 7
    • 21844516822 scopus 로고
    • Paradox and Performance: Toward a Theory of Behavioral Complexity in Managerial Leadership
    • Denison, Daniel R., Robert Hooijberg, and Robert E. Quinn (1995). “Paradox and Performance: Toward a Theory of Behavioral Complexity in Managerial Leadership,” Organizational Science, 6 (5): 524-540.
    • (1995) Organizational Science , vol.6 , Issue.5 , pp. 524-540
    • Denison, D.R.1    Hooijberg, R.2    Quinn, R.E.3
  • 9
    • 0009168792 scopus 로고
    • Impact of Job Characteristics on Retail Salespeoples Reactions to Their Jobs,”
    • Dubinsky, Alan J., and Steven J. Skinner (1984). “Impact of Job Characteristics on Retail Salespeople’s Reactions to Their Jobs,” Journal of Retailing, 60 (2): 35-62.
    • (1984) Journal of Retailing , vol.60 , Issue.2 , pp. 35-62
    • Dubinsky, A.J.1    Skinner, S.J.2
  • 10
    • 0002770845 scopus 로고
    • Personal Value Systems of American Managers
    • England, G. W. (1967). “Personal Value Systems of American Managers,” Academy of Management Journal, 10, 53-68.
    • (1967) Academy of Management Journal , vol.10 , pp. 53-68
    • England, G.W.1
  • 11
    • 84990137292 scopus 로고
    • From Values to Actions: Recent Application of the Expectancy-Value Model
    • Feather, N. T. (1988). “From Values to Actions: Recent Application of the Expectancy-Value Model,” Australian Journal of Psychology, 40 (2): 105-124.
    • (1988) Australian Journal of Psychology , vol.40 , Issue.2 , pp. 105-124
    • Feather, N.T.1
  • 12
    • 84935412968 scopus 로고
    • Top Management Team Tenure and Organizational Outcomes: The Moderating Role of Managerial Discretion
    • Finkelstein, S. and D. C. Hambrick (1990). “Top Management Team Tenure and Organizational Outcomes: The Moderating Role of Managerial Discretion,” Administrative Science Quarterly, 33, 484-503.
    • (1990) Administrative Science Quarterly , vol.33 , pp. 484-503
    • Finkelstein, S.1    Hambrick, D.C.2
  • 13
    • 0002841061 scopus 로고    scopus 로고
    • The Impact of Staffing Policies on Retail Buyer Job Attitudes and Behaviors
    • Ganesan, Shankar, and Barton A. Weitz (1996). “The Impact of Staffing Policies on Retail Buyer Job Attitudes and Behaviors,” Journal of Retailing, 72 (1): 31-56.
    • (1996) Journal of Retailing , vol.72 , Issue.1 , pp. 31-56
    • Ganesan, S.1    Weitz, B.A.2
  • 14
    • 0000656468 scopus 로고    scopus 로고
    • The Salience of Cultures Consequences’: The Effect of Cultural Values on Top Executive Commitment to the Status Quo,”
    • Geletkanycz, Marta A. (1997). “The Salience of Culture’s Consequences’: The Effect of Cultural Values on Top Executive Commitment to the Status Quo,” Strategic Management Journal, 18 (8): 615-634.
    • (1997) Strategic Management Journal , vol.18 , Issue.8 , pp. 615-634
    • Geletkanycz, M.A.1
  • 15
    • 21344498714 scopus 로고
    • On Massive Change: Using the Competing Values Framework to Organize the Educational Efforts of the Human Resource Function in New York State Government
    • Giek, Donald G., and Patricia L. Lees (1993). “On Massive Change: Using the Competing Values Framework to Organize the Educational Efforts of the Human Resource Function in New York State Government,” Human Resource Management, 32 (1): 9-28.
    • (1993) Human Resource Management , vol.32 , Issue.1 , pp. 9-28
    • Giek, D.G.1    Lees, P.L.2
  • 16
    • 0000434415 scopus 로고
    • Antecedents of Turnover Intentions Among Retail Management Personnel
    • Good, Linda K., Grovalynn F. Sisler, and James W. Gentry (1988). “Antecedents of Turnover Intentions Among Retail Management Personnel,” Journal ofRetailing, 64 (3): 295-311.
    • (1988) Journal Ofretailing , vol.64 , Issue.3 , pp. 295-311
    • Good, L.K.1    Sisler, G.F.2    Gentry, J.W.3
  • 17
    • 0030531782 scopus 로고    scopus 로고
    • Assessing Hierarchical Differences in Job-Related Attitudes and Turnover Among Retail Managers
    • Good, Linda K., Thomas J. Page, Jr., and Clifford E. Young (1996). “Assessing Hierarchical Differences in Job-Related Attitudes and Turnover Among Retail Managers,” Journal of the Academy of Marketing Science, 24 (2): 148-156.
    • (1996) Journal of the Academy of Marketing Science , vol.24 , Issue.2 , pp. 148-156
    • Good, L.K.1    Page, T.J.2    Young, C.E.3
  • 20
    • 0040157746 scopus 로고    scopus 로고
    • A Multidirectional Approach Toward Leadership: An Extension of the Concept of Behavior Complexity
    • Hooijberg, Robert (1996). “A Multidirectional Approach Toward Leadership: An Extension of the Concept of Behavior Complexity,” Human Relations, 49 (7): 19-146.
    • (1996) Human Relations , vol.49 , Issue.7 , pp. 19-146
    • Hooijberg, R.1
  • 21
    • 58149369267 scopus 로고
    • A Structural Equation Test of the Value-Attitude-Behavior Hierarchy
    • Homer, P. M. and Kahle, L. R. (1988). A Structural Equation Test of the Value-Attitude-Behavior Hierarchy. Journal of Personality and Social Psychology, 54: 639-646.
    • (1988) Journal of Personality and Social Psychology , vol.54 , pp. 639-646
    • Homer, P.M.1    Kahle, L.R.2
  • 22
    • 0031286096 scopus 로고    scopus 로고
    • Relationships Among Owner/Manager Personal Values, Business Strategies, and Enterprise Performance
    • Kotey, Bernice, and G. G. Meredith (1997). “Relationships Among Owner/Manager Personal Values, Business Strategies, and Enterprise Performance,” Journal of Small Business: 37-64.
    • (1997) Journal of Small Business , pp. 37-64
    • Kotey, B.1    Meredith, G.G.2
  • 24
    • 51249176128 scopus 로고
    • An Empirical Test of the Job Satisfaction-Turnover Relationship: Assessing the Role of Job Performance for Retail Managers
    • Lucas, George H. Jr., Emin Babkus, and Thomas N. Ingram (1990). “An Empirical Test of the Job Satisfaction-Turnover Relationship: Assessing the Role of Job Performance for Retail Managers,” Journal of the Academy of Marketing Science, 18 (3): 199-208.
    • (1990) Journal of the Academy of Marketing Science , vol.18 , Issue.3 , pp. 199-208
    • Lucas, G.H.1    Babkus, E.2    Ingram, T.N.3
  • 25
    • 33745319828 scopus 로고
    • Consideration and Structure Behavior as Reflection of Supervisory Interpersonal Values
    • Matsui, Tamao, Yoshie Ohtsuka, and Akio Kikuchi (1978). “Consideration and Structure Behavior as Reflection of Supervisory Interpersonal Values,” Journal of Applied Psychology, 63 (2): 259-262.
    • (1978) Journal of Applied Psychology , vol.63 , Issue.2 , pp. 259-262
    • Matsui, T.1    Ohtsuka, Y.2    Kikuchi, A.3
  • 26
    • 21844523179 scopus 로고
    • Managerial Openness to Change and the Introduction of GDSS: Explaining Initial Success and Failure in Decision Conferencing
    • McCartt, Anne T., and John Rohrbaugh (1995). “Managerial Openness to Change and the Introduction of GDSS: Explaining Initial Success and Failure in Decision Conferencing,” Organization Science, 6 (5): 569-584.
    • (1995) Organization Science , vol.6 , Issue.5 , pp. 569-584
    • McCartt, A.T.1    Rohrbaugh, J.2
  • 27
    • 20444453500 scopus 로고
    • Using Values to Measure Attitudes Toward Discontinuous Innovation
    • McQuarrie, Edward F., and Daniel Langmeyer (1985). “Using Values to Measure Attitudes Toward Discontinuous Innovation,” Psychology and Marketing, 2 (4): 239-252.
    • (1985) Psychology and Marketing , vol.2 , Issue.4 , pp. 239-252
    • McQuarrie, E.F.1    Langmeyer, D.2
  • 28
    • 34447617591 scopus 로고
    • Shortening the Rokreach Value Survey for Use in Consumer Research
    • Munson, J. Michael, and Edward F. McQuarrie (1988). “Shortening the Rokreach Value Survey for Use in Consumer Research,” Advances in Consumer Research, 15, 381-386.
    • (1988) Advances in Consumer Research , vol.15 , pp. 381-386
    • Munson, J.M.1    McQuarrie, E.F.2
  • 30
    • 0004242986 scopus 로고
    • A Passion for Excellence
    • Peters, Tom and Nancy Austin (1985). “A Passion for Excellence,” Fortune, 111 (10): 20-32.
    • (1985) Fortune , vol.111 , Issue.10 , pp. 20-32
    • Peters, T.1    Austin, N.2
  • 31
    • 0003141383 scopus 로고
    • Applying the Competitive Values Approach to Leadership: Toward and Integrative Model
    • J. G. Hunt, R. Stewart, C. Schriesheim, and D. Hosking (Eds), New York; Pergamon
    • Quinn, Robert E. (1984). “Applying the Competitive Values Approach to Leadership: Toward and Integrative Model,” In J. G. Hunt, R. Stewart, C. Schriesheim, and D. Hosking (Eds), Managers and Leaders: An International Perspective. New York; Pergamon.
    • (1984) Managers and Leaders: An International Perspective
    • Quinn, R.E.1
  • 32
    • 0003619259 scopus 로고
    • San Francisco, CA: Jossey-Bass Publishers
    • Quinn, Robert E. (1988). Beyond Rational Management. San Francisco, CA: Jossey-Bass Publishers.
    • (1988) Beyond Rational Management
    • Quinn, R.E.1
  • 33
    • 0020719013 scopus 로고
    • A Spatial Model of Effectiveness Criteria Towards A Competing Values Approach to Organizational Analysis
    • Quinn, Robert E., and John Rohrbaugh. (1983). “A Spatial Model of Effectiveness Criteria Towards A Competing Values Approach to Organizational Analysis,” Management Science, 29 (3); 363-377.
    • (1983) Management Science , vol.29 , Issue.3 , pp. 363-377
    • Quinn, R.E.1    Rohrbaugh, J.2
  • 34
    • 84977321925 scopus 로고
    • Competing Values Instruments for Analyzing Written and Spoken Management Messages
    • Rogers, Pricilla S., and Herbert W. Hildebrandt (1993). “Competing Values Instruments for Analyzing Written and Spoken Management Messages,” Human Resource Management, 32 (1), 121-142.
    • (1993) Human Resource Management , vol.32 , Issue.1 , pp. 121-142
    • Rogers, P.S.1    Hildebrandt, H.W.2
  • 36
    • 0004269477 scopus 로고
    • London: The Free Press, Collier McMillan Publishers
    • Rokeach, Milton (1973). The Nature of Human Values. London: The Free Press, Collier McMillan Publishers.
    • (1973) The Nature of Human Values
    • Rokeach, M.1
  • 37
    • 84965485452 scopus 로고
    • Attitudes, Values and Demands on Leadership-A Cultural Comparison
    • Tollgerdt-Anderson, Ingrid (1993). “Attitudes, Values and Demands on Leadership-A Cultural Comparison,” Management Education and Development, 24 (1): 48-57.
    • (1993) Management Education and Development , vol.24 , Issue.1 , pp. 48-57
    • Tollgerdt-Anderson, I.1
  • 38
    • 84870760648 scopus 로고    scopus 로고
    • Breaking Out
    • Turcsik, Richard (1999). “Breaking Out,” Progressive Grocer, 78 (11): 22-30.
    • (1999) Progressive Grocer , vol.78 , Issue.11 , pp. 22-30
    • Turcsik, R.1
  • 39
    • 1542636481 scopus 로고    scopus 로고
    • Shared Leadership in Self-Managed Teams: A Competing Values Approach
    • Yang, Olivia, and Y. Eric Shao (1996). “Shared Leadership in Self-Managed Teams: A Competing Values Approach,” Total Quality Management, 7 (5): 521-534.
    • (1996) Total Quality Management , vol.7 , Issue.5 , pp. 521-534
    • Yang, O.1    Eric Shao, Y.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.