Organizational culture for knowledge management system: A study of corporate users

International Journal of Knowledge Management

Volumn 4, Issue 1, 2008, Pages 1-16

  Ciganek, Andrew P ^a   Mao, En ^b   Srite, Mark ^c  

^a JACKSONVILLE STATE UNIVERSITY   (United States)

^b NICHOLLS STATE UNIVERSITY   (United States)

^c UNIVERSITY OF WISCONSIN MILWAUKEE   (United States)

Author keywords

Knowledge management systems; Organizational culture; Perceived behavioral control; Subjective norm; Technology acceptance

Indexed keywords

EID: 47649101439     PISSN: 15480666     EISSN: 15480658     Source Type: Journal    
DOI: 10.4018/jkm.2008010101     Document Type: Article

References (67)

1. Adams, D. A., Nelson, R. R., & Todd, P. A. (1992). Perceived usefulness, ease of use, and usage of information technology: A replication. MIS Quarterly, 16(2), 227-247.
2. Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In J. K. A. J. Beckman (Ed.), Action control: From cognition to behavior (pp. 11-39). New York: Springer-Verlag.
3. Ajzen, I., & Madden, T. J. (1986). Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control. Journal of experimental social psychology, 22, 453-474.
4. Alavi, M., Kayworth, T., & Leidner, D. (2005-2006). An empirical examination of the influence of organizational culture on knowledge management practices. Journal of Management Information Systems, 22(3), 191-224.
5. Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.
6. Alvesson, M., & Karreman, D. (2001). Odd couple: Making sense of the curious concept of knowledge management. Journal of Management Studies, 38(7), 995-1018.
7. Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-215.
8. Berman-Brown, R., & Woodland, M. J. (1999). Managing knowledge wisely: A case study in organisational behaviour. Journal of Applied Management Studies, 8(2), 175-198.
9. Bock, G.-W., Zmud, R. W., Kim, Y.-G., & Lee, J.-N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
10. Bollen, K. A. (1989). Structural equations with latent variables. New York: Wiley.
11. Byrne, B. M. (1998). Structural equation modeling with LISREL, PRELIS, and SIMPLlS: Basic concepts, applications, and programming. Mahwah, NJ: Lawrence Erlbaum Associates.
12. CAIB. (2003). The Columbia accident investigation report. Retrieved August 12, 2007, from http://www.caib.us/news/report/pdf/vol1/full/ caib_report_volume1.pdf
13. Chatman, J. A., & Jehn, K. A. (1994). Assessing the relationship between industry characteristics and organizational culture: How different can you be? Academy of Management Journal, 37(3), 522-553.
14. Cooper, R. (1994). The inertial impact of culture on IT implementation. Information Management, 27(1), 17-31.
15. Cronin, B. (2001). Knowledge management, organizational culture and Anglo-American higher education. Journal of Information Science, 27(3), 129-137.
16. Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34, 555-590.
17. Davenport, T., & Prusak, L. (1998). Working knowledge. Harvard Business School Press.
18. Davis, F. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MS Quarterly, 13(3), 319-339.
19. Davis, F., Bagozzi, R., & Warshaw, P. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.
20. De Long, D. W., & Fahey, L. (2000). Diagnosing cultural barriers to knowledge management. Academy of Management Executive, 14(4), 113-127.
21. Delfabbro, P., & Winefield, A. (2000). Predictors of irrational thinking in regular slot machine gamblers. The Journal of Psychology, 134, 117-128.
22. Dembla, P., & Mao, E. (2002). A research framework for knowledge management. In D. White (Ed.), Knowledge mapping and management (pp. 297-310). Hershey, PA: Idea Group Publishing.
23. Falk, R., & Miller, N. B. (1992). A primer for soft modeling. Akron, OH: University of Akron Press.
24. Fishbein, M., & Ajzen, I. (1975). Belief attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
25. Gefen, D., Karahanna, E., & Straub, D. (2003). Inexperience and experience with online stores: The importance of TAM and trust. IEEE Transactions on Engineering Management, 50(3), 307-321.
26. Gist, M., Rosen, B., & Schwoerer, C. (1988). The influence of training method and trainee age on the acquisition of computer skills. Personnel Psychology, 41(2), 255-265.
27. Grover, V., & Davenport, T. (2001). General perspectives on knowledge management: Fostering a research agenda. Journal of Management Information Systems, 18(1), 5.
28. Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley.
29. Hofstede, G. (1991). Cultures and organizations: Software of the mind. New York: McGraw-Hill.
30. Hofstede, G., Neuijen, B., Ohayv, D. D., & Sanders, G. (1990). Measuring organizational cultures: A qualitative and quantitative study across twenty cases. Administrative Science Quarterly, 35(2), 286-316.
31. Hoyle, R. H., & Panter, A. T. (1995). Writing about structural equation modeling. In R. H. Hoyle (Ed.), Structural equation modeling: Concepts, issues, and applications (pp. 158-176). Thousand Oaks, CA: Sage Publications.
32. Hu, L.-T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 1-55.
33. Hu, P. J., Chau, P. Y. K., Sheng, O. R. L., & Tam, K. Y. (1999). Examining the technology acceptance model using physician acceptance of telemedicine technology. Journal of Management Information Systems, 16(2), 91-112.
34. Igbaria, M., Parasuraman, S., & Baroudi, J. J. (1996). A motivational model of microcomputer usage. Journal of Management Information Systems, 13(1), 127-143.
35. Kankanhalli, A., Tan, B. C. Y., & Wei, K.-K. (2005). Contributing knowledge to electronic knowledge repositories: An empirical investigation. MIS Quarterly, 29(1), 113-143.
36. Klein, K. J., & Sorra, J. S. (1996). The challenge of innovation implementation. Academy of Management Review, 21(4), 1055-1080.
37. Ko, D.-G., Kirsch, L. J., & King, W. R. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59-85.
38. Kogut, B., & Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science, 3(3), 383-397.
39. Kwan, M. M., & Balasubramanian, P. (2003). KnowledgeScope. Managing knowledge in context. Decision Support Systems, 35(4), 467-486.
40. Leidner, D., Alavi, M., & Kayworth, T. (2006). The role of culture in knowledge management: A case study of two global firms. The International Journal of Electronic Collaboration, 2(1), 17-40.
41. Magnus, S., & Niclas, O. (2003). Behavioral intentions in satisfaction research revisited. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 16, 53-66.
42. Markus, M. L., Majchrzak, A., & Gasser, L. (2002). A design theory for systems that support emergent knowledge processes. MIS Quarterly, 26(3), 179-212.
43. McDermott, R. (1999). Why information technology inspired but cannot deliver: Knowledge management. California Management Review, 41(4), 103-117.
44. Medsker, G. J., Williams, L. J., & Holahan, P. J. (1994). A review of current practices for evaluating causal models in organizational behavior and human resources management research. Journal of Management Information Systems, 20(2), 439-464.
45. Miller, D., & Friesen, P. H. (1982). Innovation in conservative and entrepreneurial firms: Two modes of strategic momentum. Strategic Management Journal, 3, 1-25.
46. Miranda, S. M., & Saunders, C. S. (2003). The social construction of meaning: An alternative perspective on information sharing. Information Systems Research, 14(1), 87-106.
47. Money, W., & Turner, A. (2005). Assessing knowledge management system user acceptance with the technology acceptance model. International Journal of Knowledge Management, 1(1), 8-26.
48. Moore, G. C., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2(3), 192-222.
49. Nunnally, J. C. (1967). Psychometric theory. New York: McGraw-Hill.
50. O'Reilly, C. A., Chatman, J. A., & Caldwell, D. E (1991). People and organizational culture: A profile comparison approach to assessing person-organization fit. Academy of Management Journal, 14(1), 487-516.
51. Polanyi, M. (1958). Personal knowledge. Chicago, IL: University of Chicago Press.
52. Robey, D., Wishart, N. A., & Rodriguez-Diaz, A. G. (1995a). Merging the metaphors for organizational improvement: Business process reengineering as a component of organizational learning. Accounting, Management and Information Technologies, 5(1), 23-39.
53. Robey, D., Wishart, N. A., & Rodriguez-Diaz, A. G. (1995b). Merging the metaphors for organizational improvement: Business process reenginering as a component of organizational learning. Accounting, Management and Information Technologies, 5(1), 23-39.
54. Rogers, E. M. (2003). Diffusion of innovations (5th ed.). New York: Free Press.
55. Ruggles, R. (1998). The state of the notion: Knowledge management in practice. California Management Review, 40(3), 80-89.
56. Ruppel, C. P., & Harrington, S. J. (2001). Sharing knowledge through intranets: A study of organizational culture and intranet implementation. IEEE Transactions on Professional Communication, 44(1), 37-52.
57. Sarvary, M. (1999). Knowledge management and competition in the consulting industry. California Management Review, 41(2), 95-107.
58. Schultze, U., & Leidner, D. E. (2002). Studying knowledge management in information systems research: Discourses and theoretical assumptions. MIS Quarterly, 26(3), 213-242.
59. Segars, A.H.(1997).Assessing the unidimensionality of measurement: A paradigm and illustration within the context of information systems research. Omega, 25(1), 107-121.
60. Stenmark, D. (2000). Leveraging tacit organization knowledge. Journal of Management Information Systems, 17(3), 9-24.
61. Tanriverdi, H. (2005), Information technology relatedness, knowledge management capability, and performance of multibusiness firms. MIS Quarterly, 29(2), 311-334.
62. Thompson, R. L., Higgins, C.A., & Howell, J. (1991). Personal computing: Toward a conceptual model of utilization. MIS Quarterly, 15(1), 124-143.
63. Tornatzky, L. G., & Klein, K. J. (1982). Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings. IEEE Transactions on Engineering Management, 29(1), 28-45.
64. Venkatesh, V., & Morris, M. (2000). Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24(1), 115-139.
65. Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information t technology: Toward a unified view. MIS Quarterly, 27(3), 425-478.
66. Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35-57.
67. West S. G., Finch, J. F., & Curran, P. J. (1995). Structural equation models with nonnormal variables. In R. H. Hoyle (Ed.), Structural equation modeling: Concepts, issues, and applications (pp. 56-75). Thousand Oaks, CA: Sage Publications.