메뉴 건너뛰기




Volumn 4, Issue , 2008, Pages 131-154

Chapter 6 When executives get angry: the importance of anger and its triggers to ethical awareness and sensitivity

(2)  Mickel, Amy E a   Ozcelik, Hakan a  

a NONE

Author keywords

[No Author keywords available]

Indexed keywords


EID: 47549119287     PISSN: 17469791     EISSN: None     Source Type: Book Series    
DOI: 10.1016/S1746-9791(08)04006-6     Document Type: Review
Times cited : (5)

References (75)
  • 4
    • 0004106084 scopus 로고    scopus 로고
    • University of Chicago Press, Chicago, IL
    • Becker H.S. Tricks of the trade (1998), University of Chicago Press, Chicago, IL
    • (1998) Tricks of the trade
    • Becker, H.S.1
  • 5
    • 0020183162 scopus 로고
    • Regret in decision-making under uncertainty
    • Bell D.E. Regret in decision-making under uncertainty. Operations Research 30 (1982) 961-981
    • (1982) Operations Research , vol.30 , pp. 961-981
    • Bell, D.E.1
  • 6
    • 0011616016 scopus 로고
    • Putting a premium on regret: Reply
    • Bell D.E. Putting a premium on regret: Reply. Management Science 31 (1985) 117-120
    • (1985) Management Science , vol.31 , pp. 117-120
    • Bell, D.E.1
  • 7
    • 0025411124 scopus 로고
    • On the formation and regulation of anger and aggression: A cognitive-neoassociationistic analysis
    • Berkowitz L. On the formation and regulation of anger and aggression: A cognitive-neoassociationistic analysis. American Psychologist 45 (1990) 494-503
    • (1990) American Psychologist , vol.45 , pp. 494-503
    • Berkowitz, L.1
  • 9
    • 32644436094 scopus 로고    scopus 로고
    • Excitation-transfer theory and three-factor theory of emotion
    • Bryant J., Roskos-Ewoldsen D., and Cantor J. (Eds), Erlbaum, Mahwah, NJ
    • Bryant D., and Miron D. Excitation-transfer theory and three-factor theory of emotion. In: Bryant J., Roskos-Ewoldsen D., and Cantor J. (Eds). Communication and emotion: Essays in honor of Dolf Zillmann (2003), Erlbaum, Mahwah, NJ 31-59
    • (2003) Communication and emotion: Essays in honor of Dolf Zillmann , pp. 31-59
    • Bryant, D.1    Miron, D.2
  • 10
    • 0002710346 scopus 로고
    • Stratification, emotional energy, and the transient emotions
    • Kemper T.D. (Ed), State University of New York Press, Albany, NY
    • Collins R. Stratification, emotional energy, and the transient emotions. In: Kemper T.D. (Ed). Research agendas in the sociology of emotions (1990), State University of New York Press, Albany, NY 27-57
    • (1990) Research agendas in the sociology of emotions , pp. 27-57
    • Collins, R.1
  • 12
    • 0030430293 scopus 로고    scopus 로고
    • Why aren't managers concerned about occupational stress?
    • Daniels K. Why aren't managers concerned about occupational stress?. Work and Stress 10 (1996) 352-366
    • (1996) Work and Stress , vol.10 , pp. 352-366
    • Daniels, K.1
  • 14
    • 0007042584 scopus 로고
    • Qualitative methods
    • Linn R.L., and Erickson F. (Eds), Macmillan, New York
    • Erickson F. Qualitative methods. In: Linn R.L., and Erickson F. (Eds). Quantitative methods and qualitative methods (1990), Macmillan, New York 75-194
    • (1990) Quantitative methods and qualitative methods , pp. 75-194
    • Erickson, F.1
  • 16
    • 0000562692 scopus 로고    scopus 로고
    • Positive affect facilitates integration of information and decreases anchoring in reasoning among physicians
    • Estrada C.A., Isen A.M., and Young M.J. Positive affect facilitates integration of information and decreases anchoring in reasoning among physicians. Organizational Behavior and Human Decision Processes 72 1 (1997) 117-135
    • (1997) Organizational Behavior and Human Decision Processes , vol.72 , Issue.1 , pp. 117-135
    • Estrada, C.A.1    Isen, A.M.2    Young, M.J.3
  • 17
    • 0002093143 scopus 로고    scopus 로고
    • Organizations as emotional arenas
    • Fineman S. (Ed), Sage, London
    • Fineman S. Organizations as emotional arenas. In: Fineman S. (Ed). Emotion in organizations (2000), Sage, London 9-35
    • (2000) Emotion in organizations , pp. 9-35
    • Fineman, S.1
  • 18
    • 0012536821 scopus 로고    scopus 로고
    • Emotions and organizational control
    • Payne R., and Cooper C. (Eds), Wiley, New York, NY
    • Fineman S. Emotions and organizational control. In: Payne R., and Cooper C. (Eds). Emotions at work (2004), Wiley, New York, NY 219-237
    • (2004) Emotions at work , pp. 219-237
    • Fineman, S.1
  • 19
    • 0034146870 scopus 로고    scopus 로고
    • Anger in the workplace: An emotion script approach to anger episodes between workers and their subordinates, co-workers and superiors
    • Fitness J. Anger in the workplace: An emotion script approach to anger episodes between workers and their subordinates, co-workers and superiors. Journal of Organizational Behavior 21 (2000) 147-162
    • (2000) Journal of Organizational Behavior , vol.21 , pp. 147-162
    • Fitness, J.1
  • 20
    • 85118962588 scopus 로고    scopus 로고
    • What is the relationship between justice and morality?
    • Greenberg J., and Colquitt J.A. (Eds), Erlbaum, Mahwah, NJ
    • Folger R., Cropanzano R., and Goldman B. What is the relationship between justice and morality?. In: Greenberg J., and Colquitt J.A. (Eds). Handbook of organizational justice (2005), Erlbaum, Mahwah, NJ 215-246
    • (2005) Handbook of organizational justice , pp. 215-246
    • Folger, R.1    Cropanzano, R.2    Goldman, B.3
  • 21
    • 0001797456 scopus 로고    scopus 로고
    • The interview: From structured questions to negotiated text
    • Denzin N.K., and Lincoln Y.S. (Eds), Sage, Thousand Oaks, CA
    • Fontana A., and Frey J.H. The interview: From structured questions to negotiated text. In: Denzin N.K., and Lincoln Y.S. (Eds). Handbook of qualitative research. 2nd ed. (2000), Sage, Thousand Oaks, CA 645-672
    • (2000) Handbook of qualitative research. 2nd ed. , pp. 645-672
    • Fontana, A.1    Frey, J.H.2
  • 23
    • 0035343208 scopus 로고    scopus 로고
    • Emotion and ethical decision-making in organizations
    • Gaudine A., and Thorne L. Emotion and ethical decision-making in organizations. Journal of Business Ethics 31 (2001) 175-187
    • (2001) Journal of Business Ethics , vol.31 , pp. 175-187
    • Gaudine, A.1    Thorne, L.2
  • 24
    • 34547341251 scopus 로고    scopus 로고
    • Crossing the line: Expressions of anger in organizations
    • Geddes D.D., and Callister R.R. Crossing the line: Expressions of anger in organizations. Academy of Management Review 32 3 (2007) 721-746
    • (2007) Academy of Management Review , vol.32 , Issue.3 , pp. 721-746
    • Geddes, D.D.1    Callister, R.R.2
  • 25
    • 47549090185 scopus 로고    scopus 로고
    • Gibson, D. E., & Barsade, S. G. (1999). The experience of anger at work: Lessons from the chronically angry. Paper presented at the Academy of Management Conference, Chicago, IL.
    • Gibson, D. E., & Barsade, S. G. (1999). The experience of anger at work: Lessons from the chronically angry. Paper presented at the Academy of Management Conference, Chicago, IL.
  • 27
    • 0000175139 scopus 로고    scopus 로고
    • Anger and gender effects in observed supervisor-subordinate dyadic interactions
    • Glomb T., and Hulin C. Anger and gender effects in observed supervisor-subordinate dyadic interactions. Organizational Behavior and Human Decision Processes 72 (1997) 281-307
    • (1997) Organizational Behavior and Human Decision Processes , vol.72 , pp. 281-307
    • Glomb, T.1    Hulin, C.2
  • 28
    • 34250857951 scopus 로고    scopus 로고
    • Bringing the background to the foreground: What do classroom environments that support authentic discussions look like?
    • Hadjiouannou X. Bringing the background to the foreground: What do classroom environments that support authentic discussions look like?. American Educational Research Journal 44 (2007) 370-399
    • (2007) American Educational Research Journal , vol.44 , pp. 370-399
    • Hadjiouannou, X.1
  • 29
    • 0011611788 scopus 로고
    • The quantitative analysis of content
    • North R.C., Holsti O.R., Zaninovich G.M., and Zinnes D.A. (Eds), Northwestern University Press, Evanston, IL
    • Holsti O. The quantitative analysis of content. In: North R.C., Holsti O.R., Zaninovich G.M., and Zinnes D.A. (Eds). Content analysis: A handbook with applications for the study of international crisis (1963), Northwestern University Press, Evanston, IL
    • (1963) Content analysis: A handbook with applications for the study of international crisis
    • Holsti, O.1
  • 30
    • 47549118590 scopus 로고    scopus 로고
    • Inman, J. J., & Zeenlenberg, M. (1998). What might be: The role of potential regret in consumer choice. In: Adendroth, conducted at the SCP-Winter Conference, Austin, TX.
    • Inman, J. J., & Zeenlenberg, M. (1998). What might be: The role of potential regret in consumer choice. In: Adendroth, conducted at the SCP-Winter Conference, Austin, TX.
  • 33
    • 0002235711 scopus 로고
    • The influence of positive affect on decision-making strategy
    • Isen A.M., and Means B. The influence of positive affect on decision-making strategy. Social Cognition 2 1 (1983) 18-31
    • (1983) Social Cognition , vol.2 , Issue.1 , pp. 18-31
    • Isen, A.M.1    Means, B.2
  • 34
    • 0003068906 scopus 로고
    • Some factors influencing decision-making strategy and risk taking
    • Clark M.S., and Fiska S.J. (Eds), Erlbaum, Hillsdale, NJ
    • Isen A.M., Means B., Patrick R., and Nowicki G. Some factors influencing decision-making strategy and risk taking. In: Clark M.S., and Fiska S.J. (Eds). Affect and cognition (1982), Erlbaum, Hillsdale, NJ 213-261
    • (1982) Affect and cognition , pp. 213-261
    • Isen, A.M.1    Means, B.2    Patrick, R.3    Nowicki, G.4
  • 35
    • 0024118386 scopus 로고
    • Influence of positive affect on the subjective utility of gains and losses: It is just not worth the risk
    • Isen A.M., Nygren T.E., and Ashby F.G. Influence of positive affect on the subjective utility of gains and losses: It is just not worth the risk. Journal of Personality and Social Psychology 55 (1988) 710-717
    • (1988) Journal of Personality and Social Psychology , vol.55 , pp. 710-717
    • Isen, A.M.1    Nygren, T.E.2    Ashby, F.G.3
  • 37
    • 47549087275 scopus 로고    scopus 로고
    • The power of authentic dialogue
    • Kohlrieser G. The power of authentic dialogue. Leader to Leader 42 (2006) 36-40
    • (2006) Leader to Leader , vol.42 , pp. 36-40
    • Kohlrieser, G.1
  • 39
    • 0002391230 scopus 로고
    • Promises and problems with the circumplex model of emotion
    • Clark M.S. (Ed), Sage, Newbury Park, CA
    • Larsen R.J., and Diener E. Promises and problems with the circumplex model of emotion. In: Clark M.S. (Ed). Emotion: Review of personality and social psychology (1992), Sage, Newbury Park, CA 25-59
    • (1992) Emotion: Review of personality and social psychology , pp. 25-59
    • Larsen, R.J.1    Diener, E.2
  • 40
    • 0141472301 scopus 로고    scopus 로고
    • Discrete emotions in organizational life
    • Payne R., and Cooper C.L. (Eds), Wiley, Chichester, UK
    • Lazarus R.S., and Cohen-Charash Y. Discrete emotions in organizational life. In: Payne R., and Cooper C.L. (Eds). Emotions in organizations (2001), Wiley, Chichester, UK 45-81
    • (2001) Emotions in organizations , pp. 45-81
    • Lazarus, R.S.1    Cohen-Charash, Y.2
  • 42
    • 33846047074 scopus 로고    scopus 로고
    • Portrait of the angry decision maker: How appraisal tendencies shape anger's influence on cognition
    • Lerner J.S., and Tiedens L.Z. Portrait of the angry decision maker: How appraisal tendencies shape anger's influence on cognition. Journal of Behavioral Decision-making 19 (2006) 115-137
    • (2006) Journal of Behavioral Decision-making , vol.19 , pp. 115-137
    • Lerner, J.S.1    Tiedens, L.Z.2
  • 43
    • 0034147839 scopus 로고    scopus 로고
    • When leaders display emotion: How followers respond to negative emotional expression of male and female leaders
    • Lewis K.M. When leaders display emotion: How followers respond to negative emotional expression of male and female leaders. Journal of Organizational Behavior 21 (2000) 221-234
    • (2000) Journal of Organizational Behavior , vol.21 , pp. 221-234
    • Lewis, K.M.1
  • 44
    • 0000923828 scopus 로고
    • Regret theory: An alternative theory of rational choice
    • Loomes G.R., and Sugden R. Regret theory: An alternative theory of rational choice. Economic Journal 92 (1982) 805-824
    • (1982) Economic Journal , vol.92 , pp. 805-824
    • Loomes, G.R.1    Sugden, R.2
  • 46
    • 4344625941 scopus 로고    scopus 로고
    • Toxic decision processes: A study of emotion and organizational decision-making
    • Maitlis S., and Ozcelik H. Toxic decision processes: A study of emotion and organizational decision-making. Organization Science 15 4 (2004) 375-393
    • (2004) Organization Science , vol.15 , Issue.4 , pp. 375-393
    • Maitlis, S.1    Ozcelik, H.2
  • 47
    • 84970240843 scopus 로고
    • Cultural influences on the perception of emotion
    • Matsumoto D. Cultural influences on the perception of emotion. Journal of Cross-Cultural Psychology 20 (1989) 92-105
    • (1989) Journal of Cross-Cultural Psychology , vol.20 , pp. 92-105
    • Matsumoto, D.1
  • 48
    • 84970273172 scopus 로고
    • American-Japanese cultural differences in the recognition of universal facial expressions
    • Matsumoto D. American-Japanese cultural differences in the recognition of universal facial expressions. Journal of Cross-Cultural Psychology 23 (1992) 72-84
    • (1992) Journal of Cross-Cultural Psychology , vol.23 , pp. 72-84
    • Matsumoto, D.1
  • 51
    • 0001003615 scopus 로고    scopus 로고
    • The impact of positive and negative affect and issue framing on issue interpretation and risk taking
    • Mittal V., and Ross W. The impact of positive and negative affect and issue framing on issue interpretation and risk taking. Organizational Behavior and Human Decision Processes 76 (1998) 298-324
    • (1998) Organizational Behavior and Human Decision Processes , vol.76 , pp. 298-324
    • Mittal, V.1    Ross, W.2
  • 53
    • 70350767718 scopus 로고
    • Interpretive themes in relational communication
    • Owen W.F. Interpretive themes in relational communication. Quarterly Journal of Speech 70 (1984) 274-287
    • (1984) Quarterly Journal of Speech , vol.70 , pp. 274-287
    • Owen, W.F.1
  • 56
    • 0003119802 scopus 로고    scopus 로고
    • Owning up or opting out: The role of emotions and identities in issue ownership
    • Ashkanasy N., Hartel C., and Zerbe W. (Eds), Quorum Books, Connecticut
    • Pratt M.G., and Dutton J.E. Owning up or opting out: The role of emotions and identities in issue ownership. In: Ashkanasy N., Hartel C., and Zerbe W. (Eds). Emotions in the workplace: Research, theory and practice (2000), Quorum Books, Connecticut 103-129
    • (2000) Emotions in the workplace: Research, theory and practice , pp. 103-129
    • Pratt, M.G.1    Dutton, J.E.2
  • 59
    • 0011541910 scopus 로고
    • Studying emotions empirically: Issues and a paradigm for research
    • Scherer K.R., Wallbott H.G., and Summerfield A.B. (Eds), Cambridge University Press, Cambridge
    • Scherer K.R. Studying emotions empirically: Issues and a paradigm for research. In: Scherer K.R., Wallbott H.G., and Summerfield A.B. (Eds). Experiencing emotion: A cross-cultural study (1986), Cambridge University Press, Cambridge 3-27
    • (1986) Experiencing emotion: A cross-cultural study , pp. 3-27
    • Scherer, K.R.1
  • 61
    • 0141560391 scopus 로고    scopus 로고
    • A code of ethics for corporate code of ethics
    • Schwartz M. A code of ethics for corporate code of ethics. Journal of Business Ethics 41 (2002) 27-43
    • (2002) Journal of Business Ethics , vol.41 , pp. 27-43
    • Schwartz, M.1
  • 62
    • 34548810188 scopus 로고    scopus 로고
    • Being emotional during decision-making - good or bad? An empirical investigation
    • Seo M.G., and Feldman-Barrett L.F. Being emotional during decision-making - good or bad? An empirical investigation. Academy of Management Journal 50 (2007) 923-940
    • (2007) Academy of Management Journal , vol.50 , pp. 923-940
    • Seo, M.G.1    Feldman-Barrett, L.F.2
  • 63
    • 0002194569 scopus 로고
    • The influence of mood state on judgment and action: Effects on persuasion, categorization, social justice, person perception and judgmental accuracy
    • Martin L., and Tesser A. (Eds), Erlbaum, Hillsdale, NJ
    • Sinclair R.C., and Mark M.M. The influence of mood state on judgment and action: Effects on persuasion, categorization, social justice, person perception and judgmental accuracy. In: Martin L., and Tesser A. (Eds). The construction of social judgments (1992), Erlbaum, Hillsdale, NJ
    • (1992) The construction of social judgments
    • Sinclair, R.C.1    Mark, M.M.2
  • 64
    • 0031515495 scopus 로고    scopus 로고
    • Retaliation in the workplace: The roles of distributive, procedural, and interactional justice
    • Skarlicki D.P., and Folger R. Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology 82 3 (1997) 434-443
    • (1997) Journal of Applied Psychology , vol.82 , Issue.3 , pp. 434-443
    • Skarlicki, D.P.1    Folger, R.2
  • 65
    • 0842281938 scopus 로고    scopus 로고
    • The effects of occupational characteristics on the experience and expression of anger in the workplace
    • Sloan M.M. The effects of occupational characteristics on the experience and expression of anger in the workplace. Work and Occupations 31 (2004) 38-82
    • (2004) Work and Occupations , vol.31 , pp. 38-82
    • Sloan, M.M.1
  • 66
    • 77956949663 scopus 로고
    • Affect and managerial performance: A test of the sadder-but-wiser vs. happier-and-smarter hypotheses
    • Staw B.M., and Barsade S.G. Affect and managerial performance: A test of the sadder-but-wiser vs. happier-and-smarter hypotheses. Administrative Science Quarterly 38 (1993) 304-331
    • (1993) Administrative Science Quarterly , vol.38 , pp. 304-331
    • Staw, B.M.1    Barsade, S.G.2
  • 68
    • 34548597004 scopus 로고
    • Maintaining norms about expressing emotions: The case of bill collectors
    • Sutton R.I. Maintaining norms about expressing emotions: The case of bill collectors. Administrative Science Quarterly 36 (1991) 245-268
    • (1991) Administrative Science Quarterly , vol.36 , pp. 245-268
    • Sutton, R.I.1
  • 70
    • 85014718561 scopus 로고    scopus 로고
    • Anger and advancement versus sadness and subjugation: The effect of negative emotion expressions on social status conferral
    • Tiedens L.Z. Anger and advancement versus sadness and subjugation: The effect of negative emotion expressions on social status conferral. Journal of Personality and Social Psychology 80 (2001) 86-94
    • (2001) Journal of Personality and Social Psychology , vol.80 , pp. 86-94
    • Tiedens, L.Z.1
  • 72
    • 84936094829 scopus 로고
    • The organizational bases of ethical work climates
    • Victor B., and Cullen J.B. The organizational bases of ethical work climates. Administrative Science Quarterly 33 (1988) 101-125
    • (1988) Administrative Science Quarterly , vol.33 , pp. 101-125
    • Victor, B.1    Cullen, J.B.2
  • 74
    • 84965694736 scopus 로고
    • Electricity and resistance: A case study of innovation and politics
    • Wilson D. Electricity and resistance: A case study of innovation and politics. Organization Studies 3 2 (1982) 119-140
    • (1982) Organization Studies , vol.3 , Issue.2 , pp. 119-140
    • Wilson, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.