Exploring the diversity of service worlds in the service economy

IFIP International Federation for Information Processing

Volumn 267, Issue , 2008, Pages 1-10

  Barrett, Michael ^a   Davidson, Elizabeth ^b  

^a UNIVERSITY OF CAMBRIDGE   (United Kingdom)

^b UNIVERSITY OF HAWAII   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 47049131434     PISSN: 15715736     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-0-387-09768-8_1     Document Type: Editorial

References (8)

1. Bryson, J., Daniels, P., and Warf, B. 2004. Service Worlds: People, Organizations, Technologies, London: Routledge.
2. Chesbrough, H., and Spohrer, J. 2006. "A Research Manifesto for Services Science," Communications of the ACM (47:7), pp. 35-49.
3. Chiasson, M., and Davidson, E. 2005. "Taking Industry Seriously in Information Systems Research," MIS Quarterly (29:4), pp. 599-606.
4. Gersung, C., and Resengren, W. 1973. The Service Society, Cambridge, MA: Schenkman Publishing Company.
5. Gustafsson, A., and Johnson, M. 2003. Competing in a Service Economy: How to Create A Competitive Advantage through Service Development and Innovation, San Francisco: John Wiley and Sons, Inc.
6. Spohrer, J., and Riecken, D. 2006. "Services Science," Communications of the ACM (49:7), pp. 31-32.
7. Vargo, S. L., and Lusch, R. E. 2004. "Evolving to a New Dominant Logic for Marketing," Journal of Marketing (68), pp. 1-17.
8. Vargo, S. L., and Lusch, R. E. 2008. "Service-Dominant Logic: Continuing the Evolution," Journal of the Academy of Marketing Science (36:1), pp. 1-10.