Program Evaluation for Organizational Cultural Competence in Mental Health Practices

Professional Psychology: Research and Practice

Volumn 39, Issue 3, 2008, Pages 320-328

  Whealin, Julia M ^a   Ruzek, Josef ^b  

^a Veterans Affairs Pacific Islands Health Care System

^b Veterans Affairs Sierra Nevada Health Care System   (United States)

Author keywords

culture; multicultural competence; organization; practice; program evaluation

Indexed keywords

EID: 46849088352     PISSN: 07357028     EISSN: None     Source Type: Journal    
DOI: 10.1037/0735-7028.39.3.320     Document Type: Article

References (65)

1. Adler N.J. International dimensions of organizational behavior (1986), Wadsworth, Blemont, CA
2. Allison K.W., Echemendia R.J., Crawford I., and Robinson W.L. Predicting cultural competence: Implications for practice and training. Professional Psychology: Research and Practice 27 (1996) 386-393
3. American Psychological Association. Guidelines for providers of psychological services to ethnic, linguistic, and culturally diverse populations (1991). http://www.apa.org/pi/oema/guide.html Retrieved May 25, 2007, from http://www.apa.org/pi/oema/guide.html
4. American Psychological Association. Guidelines for multicultural education, training, research, practice, and organizational change for psychologists. American Psychologist 58 (2003) 377-402
5. Aosved, A., & Whealin, J. M. (2006). Implementing cultural competency: A self-study of a clinical training program. Unpublished report.
6. Arredondo P. Successful diversity management initiatives: A blueprint for planning and implementation (1996), Sage, Thousand Oaks, CA
7. Arredondo P., Toporek R., Brown S.P., Jones J., Locke D.C., Sanchez J., and Stadler H. Operationalization of the multicultural counseling competencies. Journal of Multicultural Counseling & Development 24 (1996) 42-78
8. Arthur T.E., Reeves I., Morgan O., Cornelius L.J., Booker N.C., Brathwaite J., et al. Developing a cultural competence assessment tool for people in recovery from racial, ethnic, and cultural backgrounds: The journey, challenges, and lessons learned. Psychiatric Rehabilitation Journal 28 (2005) 243-250
9. Brathwaite A.E.C. Evaluation of a cultural competence course. Journal of Transcultural Nursing 16 4 (2005) 361-369
10. Carlson E.B., and Dalenberg C.J. A conceptual framework for the impact of traumatic experiences. Trauma, Violence and Abuse 1 (2000) 4-28
11. Constantine M.G., and Ladany N. Self-report multicultural counseling competence scales: Their relation to social desirability attitudes and multicultural case conceptualization ability. Journal of Counseling Psychology 47 (2000) 155-164
12. Cross T.L., Bazron B., Dennis D., and Isaacs M. Toward a culturally competent system of care 1 (1989), Georgetown University Child Development Center, Washington, DC
13. D'Andrea M., Daniels J., and Heck R. Evaluating the impact of multicultural counseling training. Journal of Counseling and Development 70 (1991) 143-150
14. Delgado-Romero E.A., Barfield J., Fairley B., and Martinez S. Using the multicultural guidelines in individual and group counseling situations. In: Constantine M.G., and Sue D.W. (Eds). Strategies for building multicultural competence in mental health and educational settings (2005), John Wiley & Sons, Inc, Hoboken, NJ 39-53
15. Dunn T.W., Smith T.B., and Montoya J.A. Multicultural competency instrumentation: A review and analysis of reliability generalization. Journal of Counseling & Development 84 (2006) 471-482
16. Fouad N.A. Multicultural guidelines: Implementation in an urban counseling psychology program. Professional Psychology: Research and Practice 37 (2006) 6-13
17. Fouad N.A., and Arredondo P. Becoming culturally oriented: Practical advice for psychologists and educators (2007), American Psychological Association, Washington, DC
18. Frueh B.C., Hamner M.B., Bernat H.A., Turner S.M., Keane T.M., and Arana G.W. Racial differences in psychotic symptoms among combat veterans with PTSD. Depression and Anxiety 16 (2002) 157-161
19. Fuertes J., Mislowack A., and Mintz S. Multicultural competencies in clinic and hospital settings. In: Constantine M.G., and Sue D.W. (Eds). Strategies for building multicultural competence in mental health and educational settings (2006), John Wiley & Sons, Inc, Hoboken, NJ 145-159
20. Gamst G., Dana R.H., Der-Karabetian A., Aragon M., Arellano L., Morrow G., and Martenson L. Cultural competency revised: The California Brief Multicultural Competence Scale. Measurement and Evaluation in Counseling and Development 37 (2004) 163-183
21. Gone J.P. Mental health services for Native Americans in the 21st century United States. Professional Psychology: Research and Practice 35 (2004) 10-18
22. Goode T., Jones W., and Mason J. A guide to planning and implementing cultural competence organization self-assessment (2002), Georgetown University Child Development Center, Washington, DC
23. Green M.F. Minorities on campus: A handbook for enhancing diversity (1988), American Council on Education, Washington, DC
24. Green R.G., Kiernan-Stern M., Bailey K., Chambers K., Claridge R., Jones G., et al. The Multicultural Counseling Inventory: A measure for evaluating social work student and practitioner self-perceptions of their multicultural competencies. Journal of Social Work Education 41 2 (2005) 191-208
25. Greene R.L. Ethnicity and MMPI performance: A review. Journal of Consulting and Clinical Psychology 55 (1987) 497-512
26. Hernandez M., and Isaacs M. Promoting cultural competence in children's mental health services (1998), Paul H. Brookes Publishing, Baltimore, MD
27. Kelley C., and Meyers J. Cross-cultural adaptability inventory manual (1992), NCS Pearson, Inc, Minneapolis, MN
28. Kirmayer L.J., Groleau D., Guzder J., Blake C., and Jarvis E. Cultural consultation: A model of mental health service for multicultural societies. Canadian Journal of Psychiatry 48 (2003) 145-154
29. Ladany N., Inman A.G., Constantine M.G., and Hofheinz E.W. Supervisee multicultural case conceptualization ability and self-reported multicultural competence as functions of supervisee racial identity and supervisor focus. Journal of Counseling Psychology 44 (1997) 284-293
30. LaFromboise T.D., Coleman H.L.K., and Hernandez A. Development and factor structure of the Cross-Cultural Counseling Inventory-Revised. Professional Psychology: Research and Practice 22 (1991) 380-388
31. Mallinckrodt B., Shigeoka S., and Suzuki L.A. Asian and Pacific Island American students' acculturation and etiology beliefs about typical counseling presenting problems. Cultural Diversity and Ethnic Minority Psychology 11 (2005) 227-238
32. Maramba G.G., and Hall G.C.N. Meta-analyses of ethnic match as a predictor of dropout, utilization, and level of functioning. Cultural Diversity and Ethnic Minority Psychology 8 (2002) 290-297
33. Marsella A.J., and Christopher M.A. Ethnocultural considerations in disasters: An overview of research, issues, and directions. Psychiatric Clinics of North America 27 (2004) 521-539
34. National Center for Cultural Competence. (n.d.). Competence and linguistic policy assessment. Retrieved May 25, 2007, from http://www.clcpa.info/
35. National Center for Posttraumatic Stress Disorder. Combat on many fronts: Latino veterans and PTSD (2005). http://www.ncptsd.va.gov/ncmain/ncdocs/videos/emv_cmf_latvets_gp.html Retrieved May 28, 2006, from http://www.ncptsd.va.gov/ncmain/ncdocs/videos/emv_cmf_latvets_gp.html
36. National Technical Assistance Center for State Mental Health Planning. Report of the cultural competence workgroup for the projects for assistance in transition from homelessness (2004), National Association of State Mental Health Project Directors, Alexandria, VA
37. Neville H.A., Heppner M.J., Louie C.E., Thompson C.E., Brooks L., and Baker C.E. The impact of multicultural training on White racial identity attitudes and therapy competencies. Professional Psychology: Research and Practice 27 (1996) 83-89
38. New York State Office of Mental Health. Cultural competence performance measures for managed behavioral healthcare programs (1998), Author, Washington, DC
39. Ponterotto J.G., and Alexander C.M. A multicultural competency checklist for counseling training programs. Journal of Multicultural Counseling & Development 23 (1995) 11-21
40. Pope-Davis D.B., Liu W.M., Toporek R.L., and Brittan-Powell C. What's missing from multicultural competency research: Review, introspection, and recommendations. Cultural Diversity and Ethnic Minority Psychology 7 (2001) 121-138
41. Price E.G., Beach M.C., Gary T.L., Robinson K.A., Gozu A., Palacio A., et al. A systematic review of the methodological rigor of studies evaluating cultural competence training of health professionals. Academic Medicine 80 6 (2005) 578-586
42. Resnick J.L. Strategies for implementation of the Multicultural Guidelines in university and college counseling centers. Professional Psychology: Research and Practice 37 (2006) 14-20
43. Roysircar G. Cultural self-awareness assessment: Practice examples from psychology training. Professional Psychology: Research and Practice 35 (2004) 658-666
44. Sanders-Thompson V.L., Bazile A., and Akbar M. African Americans' perceptions of psychotherapy and psychotherapists. Professional Psychology: Research and Practice 35 (2004) 19-26
45. Smith T.B., Constantine M.G., Dunn T.W., Dinehart J.M., and Montoya J.A. Multicultural education in the mental health professions: A meta-analytic review. Journal of Counseling Psychology 53 (2006) 132-145
46. Snowden L.R., and Cheung F.K. Use of inpatient mental health services by members of ethnic minority groups. American Psychologist 45 (1990) 347-355
47. Sodowsky G.R., Taffe R.C., Gutkin T.B., and Wise S.L. Development of the Multicultural Counseling Inventory: A self-report measure of multicultural counseling competencies. Journal of Counseling Psychology 41 (1994) 137-148
48. Stamm B.H., and Stamm H.E. Trauma and loss in native North America: An ethnocultural perspective. In: Nader K., Dubrow N., and Hudnall B.H. (Eds). Honoring differences (1999), Brunner/Mazel, Philadelphia 49-75
49. Sue D., and Sue S. Cultural factors in the clinical assessment of Asian Americans. Journal of Consulting and Clinical Psychology 55 (1987) 479-487
50. Sue D.W. Whiteness and ethnocentric monoculturalism: Making the "invisible" visible. American Psychologist 59 (2004) 761-769
51. Sue D.W., Arredondo P., and McDavis R.J. Multicultural counseling competencies: A call to the profession. Journal of Counseling & Development 70 (1992) 477-486
52. Sue D.W., and Constantine M.G. Effective multicultural consultation and organizational development. In: Constantine M.G., and Sue D.W. (Eds). Strategies for building multicultural competence in mental health and educational settings (2005), John Wiley & Sons, Inc, Hoboken, NJ 212-226
53. Sue S. Cultural competency: From philosophy to research and practice. Journal of Community Psychology 34 (2006) 237-245
54. Sullivan Commission. Missing persons: Minorities in the health professions (2004). http://www.aacn.nche.edu/Media/pdf/SullivanReport.pdf Retrieved May 25, 2007, from http://www.aacn.nche.edu/Media/pdf/SullivanReport.pdf
55. Tseng W. Culture and psychotherapy: Asian perspectives. Journal of Mental Health 13 2 (2004) 151-161
56. U.S. Department of Health and Human Services. Mental health: Culture, race, and ethnicity. A supplement to Mental health: A report of the Surgeon General (Publication No. SG-CRE-EXEC) (2001), Author, Rockville, MD
57. U.S. Department of Health and Human Services. Developing cultural competence in disaster mental health programs: Guiding principles and recommendations (Publication No. SMA 3828) (2003), Author, Rockville, MD
58. U.S. Department of Health and Human Services. 2005 national healthcare disparities report (Publication No. 06-0017) (2005), Author, Rockville, MD
59. U.S. Department of Veterans Affairs. VA to hire 50 new OIF/OEF outreach counselors (2005). http://www1.va.gov/opa/pressrel/pressrelease.cfm?id=956 Retrieved April 7, 2007, from http://www1.va.gov/opa/pressrel/pressrelease.cfm?id=956
60. U.S. Office of the Surgeon General, Center for Mental Health Services. Mental health: Culture, race, and ethnicity. A supplement to Mental health: A report of the Surgeon General (Publication No. 00-32685) (2001), U.S. Department of Health and Human Services, Washington, DC
61. Utsey S.O., and Constantine M.G. A confirmatory test of the underlying factor structure of scores on the collective self esteem scale in two independent samples of Black Americans. Journal of Personality Assessment 86 (2006) 172-179
62. Velez-Ibanez C.G., and Garcia Parra C. Trauma issues and social modalities concerning mental health concepts and practices among Mexicans of the Southwest United States with reference to other Latino Groups. In: Nader K., Dubrow N., and Hudnall B.H. (Eds). Honoring differences (1999), Brunner/Mazel, Philadelphia 76-97
63. Westermeyer J. Cross-cultural care for PTSD: Research, training, and service needs for the future. In: Everly Jr. G.S., and Lating J.M. (Eds). Psychotraumatology: Key papers and core concepts in post-traumatic stress (1995), Plenum Press, New York 375-395
64. Worthington R.L., Mobley M., Franks R.P., and Tan J.A. Multicultural counseling competencies: Verbal content, counselor attributions, and social desirability. Journal of Counseling Psychology 47 (2000) 460-468
65. Zimmerman M., McGlinchey J.B., Posternak M.A., Friedman M., Attiullah N., and Boerescu D. How should remission from depression be defined? The depressed patient's perspective. American Journal of Psychiatry 163 (2006) 148-150