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Volumn 31, Issue 7, 2008, Pages 797-815

E-government and innovations in service delivery: The Malaysian experience

Author keywords

E government; E procurement; E services; MyKad; Service delivery; Telehealth

Indexed keywords


EID: 46249132673     PISSN: 01900692     EISSN: 15324265     Source Type: Journal    
DOI: 10.1080/01900690802153053     Document Type: Article
Times cited : (36)

References (15)
  • 10
    • 0038335529 scopus 로고    scopus 로고
    • Technology and improved service delivery: Learning points from Malaysian experience
    • Karim, M. R. A. (2003) Technology and improved service delivery: Learning points from Malaysian experience. International Review of Administrative Sciences, 69:2, pp. 191-204.
    • (2003) International Review of Administrative Sciences , vol.69 , Issue.2 , pp. 191-204
    • Karim, M.R.A.1
  • 11
    • 33845371274 scopus 로고    scopus 로고
    • Economic Planning Unit (EPU) Prime Minister's Department, Kuala Lumpur
    • Economic Planning Unit (EPU) (2003) Mid-Term review of eighth Malaysia plan, Prime Minister's Department, Kuala Lumpur
    • (2003) Mid-Term Review of Eighth Malaysia Plan
  • 12
    • 46249120916 scopus 로고    scopus 로고
    • ICT security
    • Nair, G. (2002) ICT security. KHIDMAT, 48, pp. 4-9.
    • (2002) KHIDMAT , vol.48 , pp. 4-9
    • Nair, G.1
  • 13
    • 46249128228 scopus 로고    scopus 로고
    • United Nations Educational, Scientific and Cultural Organization (UNESCO) UNESCO, Paris
    • United Nations Educational, Scientific and Cultural Organization (UNESCO) (2002) Country profiles of e-governance - Malaysia, UNESCO, Paris
    • (2002) Country Profiles of E-governance - Malaysia
  • 14
    • 46249106444 scopus 로고    scopus 로고
    • Public and private sectors delivery systems and mechanisms: Issues on values and ethics
    • Paper Presented at the
    • Aziz, T. (2003) Public and private sectors delivery systems and mechanisms: Issues on values and ethics. Paper Presented at the Eighth Civil Service Conference held in INTAN
    • (2003) Eighth Civil Service Conference Held in INTAN
    • Aziz, T.1
  • 15
    • 46249096757 scopus 로고    scopus 로고
    • A study of the use of information technology and its impacts on service quality in the Malaysian public sector
    • Abdullah, H. S. and Ahmad, A. A. (2001) A study of the use of information technology and its impacts on service quality in the Malaysian public sector. Asian Review of Public Administration, pp. 7-29.
    • (2001) Asian Review of Public Administration , pp. 7-29
    • Abdullah, H.S.1    Ahmad, A.A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.