Variance reduction in the simulation of call centers

Proceedings - Winter Simulation Conference

Volumn , Issue , 2006, Pages 604-613

  L'Ecuyer, Pierre ^a   Buist, Eric ^a  

^a UNIVERSITÉ DE MONTRÉAL   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

TELEPHONE;

CALL CENTERS; CONVERGENCE RATES; OPTIMAL CONTROL (OC); PERFORMANCE MEASURE (PF); RANDOM NUMBERS; TIME LIMIT; VARIANCE REDUCTIONS;

CONVERGENCE OF NUMERICAL METHODS;

EID: 46149093036     PISSN: 08917736     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/WSC.2006.323136     Document Type: Conference Paper

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