The performance and subjective responses of call-center operators with new and used supply air filters at two outdoor air supply rates

Indoor Air, Supplement

Volumn 14, Issue 8, 2004, Pages 7-16

  Wargocki, Pawel ^a   Wyon, David P ^a   Fanger, P Ole ^a  

^a TECHNICAL UNIVERSITY OF DENMARK   (Denmark)

Author keywords

Call center; Filter; Office work; Outdoor air supply rate; Productivity; SBS symptoms

Indexed keywords

AIR QUALITY; AIRFLOW; AMBIENT AIR; CONFERENCE PAPER; FILTER; HUMAN; HUMIDITY; MONITORING; NOISE; QUESTIONNAIRE; ROOM TEMPERATURE; ROOM VENTILATION; SICK BUILDING SYNDROME; TASK PERFORMANCE; WORK ENVIRONMENT;

EID: 4544306302     PISSN: 09085920     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1600-0668.2004.00304.x     Document Type: Conference Paper

References (34)

1. Alm, O., Clausen, G. and Fanger, P.O. (2000) Exposure-response relationships for emissions from used ventilation filters, Proc. Healthy Buildings '2000, Espoo, Finland, Vol. 2, pp. 245-250.
2. Bekö, G., Halás, O., Clausen, G., Weschler, C.J. and Toftum, J. (2003) Initial studies of oxidation processes on filter surfaces and their impact on perceived air quality, Proc. Healthy Build. 2003, Singapore, Vol. 3, pp. 155-162.
3. van Beuningen, M.F., Clausen, G., Pejtersen, J. and Fanger, P.O. (1994) Reducing the sensory air pollution load in a building by renovation'. In: Bánhidi, L., Farkas, I., Magyar, Z. and Rudnai, P., eds. Proceedings of Healthy Buildings '94, Budapest, Hungary, Technical University of Budapest, Vol. 2, pp. 413-418.
4. Bluyssen, P. (1993) Do filters pollute or clean the air? Air Infiltration Rev., 14, 9-13.
5. Burton, W.N., Conti, D.J., Chen, C.-Y., Schultz, A.B. and Edington, D.W. (2001) The impact of allergies and allergy treatment on worker productivity, J. Occup. Environ. Med., 43, 64-71.
6. CEN (1993) CEN EN 779: Particulate Air Filters for General Ventilation-Determination of the filtration performance, Brussels, European Committee for Standardization.
7. CEN (1998) Technical Report CR 1752: Ventilation for Buildings: Design Criteria for the Indoor Environment, Brussels, European Committee for Standardization.
8. Clausen, G., Alm, O. and Fanger, P.O. (2002) The impact of air pollution from used ventilation filters on human comfort and health, Proceedings of Indoor Air 2002, the 9th International Conference on Indoor Air Quality and Climate, Monterey, USA, Vol. 1, pp. 344-349.
9. Fanger, P.O., Lauridsen, J., Bluyssen, P. and Clausen, G. (1988) Air pollution sources in offices and assembly halls, quantified by the olf unit, Energy Buildings, 12, 7-19.
10. Federspiel, C.C., Liu, G., Lahiff, M., Faulkner, D., Dibartolomeo, D.L., Fisk, W.J., Price, P.N. and Sullivan, D.P. (2002) Worker performance and ventilation: Analyses of individual data for call-center workers, Proceedings of Indoor Air 2002, the 9th International Conference on Indoor Air Quality and Climate, Monterey, USA, Vol. 1, pp. 796-801.
11. Fisk, W.J., Price, P.N., Faulkner, D., Sullivan, D.P., Dibartolomeo, D.L., Federspiel, C.C., Liu, G. and Lahiff, M. (2002) Worker performance and ventilation: Analyses of time-series data for a group of call-center workers, Proceedings of Indoor Air 2002, the 9th International Conference on Indoor Air Quality and Climate, Monterey, USA, Vol. 1, pp. 790-795.
12. Gholami, S., Pejtersen, J., Clausen, G. and Fanger, P.O. (1997) Sensory pollution load caused by HVAC components, Proceedings of Healthy Buildings/IAQ '97, Washington, DC, Virginia Polytechnic Institute and State University, Vol. 1, pp. 545-550.
13. Hujanen, M., Seppänen, O. and Pasanen, P. (1991) Odor emission from the used filters of air-handling units, Proceedings of Healthy Buildings/IAQ'91, Washington DC, pp. 329-333.
14. Kroner, W.M. and Stark-Martin, JA. (1994) Environmentally responsive workstations and office-worker productivity, ASHRAE Trans., 100, 750-755.
15. Milton, D., Glencross, P. and Walters, M. (2000) Risk of sick-leave associated with outdoor air supply rate, humidification and occupants complaints, Indoor Air, 10, 212-221.
16. Montgomery, D.C. (1991) Design and Analysis of Experiments, 3rd edn, John Wiley and Sons.
17. Niemelä, R., Hannula, M., Rautio, S., Reijula, K. and Railio, J. (2002) The effect of air temperature on labour productivity in call centres - a case study, Energy Build., 34, 759-764.
18. Norbäck, D. and Torgén, M. (1989) A longitudinal study relating carpeting with Sick Building Syndrome, Environ. Int., 15, 129-135.
19. Nunes, F., Menzies, R., Tamblyn, R.M., Boehm, E. and Letz, R. (1993) The effect of varying level of outdoor air supply on neurobehavioural performance function during a study of sick building syndrome (SBS), Proceedings of Indoor Air '93, 6th International Conference on Indoor Air Quality and Climate, Helsinki, Finland, Helsinki University of Technology, Vol. 1, pp. 53-58.
20. Pejtersen, J. (1996) Sensory pollution and microbial contamination of ventilation filters, Indoor Air, 6, 239-248.
21. Pejtersen, J., Bluyssen, P., Kondo, H., Clausen, G. and Fanger, P.O. (1989) Air pollution sources in ventilation systems, Proceedings of Clima 2000, Sarajevo, Vol 3. pp. 139-144.
22. Pejtersen, J., Brohus, H., Hyldgaard, C.E., Nielsen, J.B., Valbjørn, O., Hauschildt, P., Kjærgaard, S.K. and Wolkoff, P. (2001) Effect of renovating an office building on occupants' comfort and health, Indoor Air, 11, 10-25.
23. 2-concentrations with health and other responses in commercial and institutional buildings, Indoor Air, 9, 226-252.
24. Siegel, S. and Castellan, N.J. (1988) Non-parametric Statistics for the Behavioral Sciences, New York, McGraw-Hill.
25. Strøm-Tejsen, P., Clausen, G. and Toftum, J. (2003) Sensory pollution load from a used ventilation filter at different airflow rates, Proc. Healthy Buildings 2003, Singapore, Vol. 3, pp. 257-261.
26. Sundell, J., Lindvall, T. and Stenberg, B. (1994) Associations between type of ventilation and airflow rates in office buildings and the risk of SBS symptoms among occupants, Environ. Int., 20, 239-251.
27. Tham, K.W., Willem, H.C., Sekhar, S.C., Wyon, D.P. and Wargocki, P. (2003) Temperature and ventilation effects on the work performance of office workers: study of a call-centre in the Tropics, Proc. Healthy Buildings 2003 Conference, Singapore, 5-8 December, Vol. 3, pp. 280-286.
28. Wargocki, P., Bischof, W., Brundrett, G., Fanger, P.O., Gyntelberg, F., Hanssen, S.O., Harrison, P., Pickering, A., Seppänen, O., Sundell, J. and Wouters, P. (2002b) The role of ventilation in nonindustrial indoor environments, Report from a European multidisciplinary scientific consensus meeting, Proceedings of Indoor Air 2002, the 9th International Conference on Indoor Air Quality and Climate, Monterey, USA, Vol. 5, pp. 33-38.
29. Wargocki, P., Sundell, J., Bischof, W., Brundrett, G., Fanger, P.O., Gyntelberg, F., Hanssen, S.O., Harrison, P., Pickering, A., Seppänen, O. and Wouters, P. (2002a) Ventilation and health in nonindustrial indoor environments, report from a european multidisciplinary scientific consensus meeting, Indoor Air, 12, 113-128.
30. Wargocki, P., Wyon, D.P., Baik, Y.K., Clausen, G. and Fanger, P.O. (1999) Perceived air quality, Sick Building Syndrome (SBS) symptoms and productivity in an office with two different pollution loads, Indoor Air, 9, 165-179.
31. Wargocki, P., Wyon, D.P. and Fanger, P.O. (2000b) Pollution source control and ventilation improve health, comfort and productivity, Proceedings of Cold Climate HVAC 2000, Sapporo, pp. 445-450.
32. Wargocki, P., Wyon, D.P., Sundell, J., Clausen, G. and Fanger, P.O. (2000a) The effects of outdoor air supply rate in an office on perceived air quality, Sick Building Syndrome (SBS) symptoms and productivity, Indoor Air, 10, 222-236.
33. Winer, B.J. (1970) Statistical Principles in Experimental Design, New York, McGraw-Hill.
34. Wyon, D.P., Tham, K.W., Croxford, B., Young, A. and Oreszczyn, T. (2000) The effects on health and self-estimated productivity of two experimental interventions which reduced airborne dust levels in office premises, Proceedings of Healthy Buildings "2000, Espoo, Finland, Vol. 1, pp. 641-646.