The effect of air temperature on labour productivity in call centres - A case study

Energy and Buildings

Volumn 34, Issue 8, 2002, Pages 759-764

  Niemelä, Raimo ^a   Hannula, Mika ^b   Rautio, Sari ^a   Reijula, Kari ^a   Railio, Jorma ^c  

^a FINNISH INSTITUTE OF OCCUPATIONAL HEALTH   (Finland)

^b TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

^c Association of Finnish Manufacturers of Air Handling Equipment   (Finland)

Author keywords

Air quality; Air temperature; Call centres; Intervention study; Labour productivity; Observational study; Work environment

Indexed keywords

AIR POLLUTION; ENVIRONMENTAL IMPACT; LIGHTING; PERSONNEL; PRODUCTIVITY;

CALL CENTRES; LABOUR PRODUCTIVITY;

TELECOMMUNICATION INDUSTRY;

EID: 0036713574     PISSN: 03787788     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0378-7788(02)00094-4     Document Type: Conference Paper

References (8)

1. Estimates of improved productivity and health from better indoor environments
2. Employee comfort, satisfaction and productivity: Recent efforts at Aena
3. Individual microclimate control: Required range, probable benefits and current feasibility
4. Perceived air quality, sick building syndrome (SBS) symptoms and productivity in an office with two different pollution loads
5. Assessing the effects of indoor environment on productivity
6. Influence of social organisation and environmental factors and well-being in the office workplace
7. Evaluation of association between indoor air climate, well-being and productivity