메뉴 건너뛰기




Volumn 6, Issue 2, 2006, Pages 221-242

Job formalization and cultural individualism as barriers to trust in management

Author keywords

Individualism; Job formalization; Open communication; Trust

Indexed keywords


EID: 44649172970     PISSN: 14705958     EISSN: 17412838     Source Type: Journal    
DOI: 10.1177/1470595806066331     Document Type: Article
Times cited : (24)

References (72)
  • 1
    • 0030306446 scopus 로고    scopus 로고
    • Two Types of Bureaucracy: Enabling and Coercive
    • Adler, P.S. and Borys, B. (1996) 'Two Types of Bureaucracy: Enabling and Coercive', Administrative Science Quarterly 41: 61-89.
    • (1996) Administrative Science Quarterly , vol.41 , pp. 61-89
    • Adler, P.S.1    Borys, B.2
  • 3
    • 0026161163 scopus 로고
    • Social Structure, Burnout, and Job Satisfaction
    • Arches, J. (1991) 'Social Structure, Burnout, and Job Satisfaction', Social Work 36: 202-6.
    • (1991) Social Work , vol.36 , pp. 202-206
    • Arches, J.1
  • 6
    • 0023020183 scopus 로고
    • The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations
    • Baron, R.M. and Kenny, D.A. (1986) 'The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations', Journal of Personality and Social Psychology 51: 1173-82.
    • (1986) Journal of Personality and Social Psychology , vol.51 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 7
    • 0021399805 scopus 로고
    • A Longitudinal Analysis of the Antecedents of Organizational Commitment
    • Bateman, T.S. and Strasser, S. (1984) 'A Longitudinal Analysis of the Antecedents of Organizational Commitment', Academy of Management Journal 27: 95-112.
    • (1984) Academy of Management Journal , vol.27 , pp. 95-112
    • Bateman, T.S.1    Strasser, S.2
  • 9
    • 84965695389 scopus 로고
    • Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory
    • Butler, J.K. (1991) 'Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory', Journal of Management 17: 643-63.
    • (1991) Journal of Management , vol.17 , pp. 643-663
    • Butler, J.K.1
  • 11
    • 0031536880 scopus 로고    scopus 로고
    • The Nature and Structure of Workers' Trust in Management
    • Clark, M.C. and Payne, R.L. (1997) 'The Nature and Structure of Workers' Trust in Management', Journal of Organizational Behavior 18: 205-44.
    • (1997) Journal of Organizational Behavior , vol.18 , pp. 205-244
    • Clark, M.C.1    Payne, R.L.2
  • 13
    • 0002838606 scopus 로고    scopus 로고
    • Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls
    • R.M. Kramer and T.R. Tyler eds, Thousand Oaks, CA: Sage
    • Creed, W.E.D. and Miles, R.E. (1996) 'Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls', in R.M. Kramer and T.R. Tyler (eds) Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research
    • Creed, W.E.D.1    Miles, R.E.2
  • 15
    • 84928438196 scopus 로고
    • Management Practices and the Uninvolved Manager: The Effect of Supervisory Attitudes on Perceptions of Organizational Trust and Change Orientation
    • Daley, D.M. (1991) 'Management Practices and the Uninvolved Manager: The Effect of Supervisory Attitudes on Perceptions of Organizational Trust and Change Orientation', Public Personnel Management 20: 101-12.
    • (1991) Public Personnel Management , vol.20 , pp. 101-112
    • Daley, D.M.1
  • 17
    • 85047683078 scopus 로고    scopus 로고
    • Trust in Leadership: Meta-analytic Findings and Implications for Research and Practice
    • Dirks, K.T. and Ferrin, D.L. (2002) 'Trust in Leadership: Meta-analytic Findings and Implications for Research and Practice', Journal of Applied Psychology 87: 611-28.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 611-628
    • Dirks, K.T.1    Ferrin, D.L.2
  • 18
    • 0032398736 scopus 로고    scopus 로고
    • Understanding the Influence of National Culture on the Development of Trust
    • Doney, P.M., Cannon, J.P. and Mullen, M.M. (1998) 'Understanding the Influence of National Culture on the Development of Trust', Academy of Management Review 23: 601-20.
    • (1998) Academy of Management Review , vol.23 , pp. 601-620
    • Doney, P.M.1    Cannon, J.P.2    Mullen, M.M.3
  • 19
    • 0003064310 scopus 로고
    • Trust and Participation in Organizational Decision Making as Predictors of Satisfaction
    • Driscoll, J.W. (1978) 'Trust and Participation in Organizational Decision Making as Predictors of Satisfaction', Academy of Management Journal 21: 44-56.
    • (1978) Academy of Management Journal , vol.21 , pp. 44-56
    • Driscoll, J.W.1
  • 20
    • 0032348699 scopus 로고    scopus 로고
    • The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage
    • Dyer, J.H. and Singh, H. (1998) 'The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage', Academy of Management Review 23: 660-79.
    • (1998) Academy of Management Review , vol.23 , pp. 660-679
    • Dyer, J.H.1    Singh, H.2
  • 21
    • 0032325466 scopus 로고    scopus 로고
    • Taking Stock in Our Progress on Individualism-Collectivism: 100 Years of Solidarity and Community
    • Earley, P.C. and Gibson, C.B. (1998) 'Taking Stock in Our Progress on Individualism-Collectivism: 100 Years of Solidarity and Community', Journal of Management 24: 265-304.
    • (1998) Journal of Management , vol.24 , pp. 265-304
    • Earley, P.C.1    Gibson, C.B.2
  • 23
    • 0001918439 scopus 로고
    • The Development of Trust Influence and Expectations
    • A.G. Athos and J.J. Gabarro eds, Englewood Cliffs, NJ: Prentice Hall
    • Gabarro, J.J. (1978) 'The Development of Trust Influence and Expectations', in A.G. Athos and J.J. Gabarro (eds) Interpersonal Behavior: Communication and Understanding in Relationships. Englewood Cliffs, NJ: Prentice Hall.
    • (1978) Interpersonal Behavior: Communication and Understanding in Relationships
    • Gabarro, J.J.1
  • 25
    • 0014120054 scopus 로고
    • The Contribution of Studies of Source Credibility to a Theory of Interpersonal Trust in the Communication Process
    • Giffin, K. (1967) 'The Contribution of Studies of Source Credibility to a Theory of Interpersonal Trust in the Communication Process', Psychological Bulletin 68: 104-20.
    • (1967) Psychological Bulletin , vol.68 , pp. 104-120
    • Giffin, K.1
  • 26
    • 0032219445 scopus 로고    scopus 로고
    • An Examination of Organizational Trust Antecedents
    • Gilbert, J.A. and Tang, T.L.P. (1998) 'An Examination of Organizational Trust Antecedents', Public Personnel Management 27: 321-38.
    • (1998) Public Personnel Management , vol.27 , pp. 321-338
    • Gilbert, J.A.1    Tang, T.L.P.2
  • 28
    • 0040927249 scopus 로고    scopus 로고
    • Trust, Control and Post-bureaucracy
    • Grey, C. and Garsten, C. (2001) 'Trust, Control and Post-bureaucracy', Organization Studies 22: 229-50.
    • (2001) Organization Studies , vol.22 , pp. 229-250
    • Grey, C.1    Garsten, C.2
  • 29
    • 84970226166 scopus 로고
    • The Influence of Individualism-Collectivism, Self-monitoring, and Predicted Outcome Value on Communication in Ingroup and Outgroup Relationships
    • Gudykunst, W.B., Gao, G., Schmidt, K.L., Nishida, T., Bond, M., Wang, K.L.G. and Barraclough, R.A. (1992) 'The Influence of Individualism- Collectivism, Self-monitoring, and Predicted Outcome Value on Communication in Ingroup and Outgroup Relationships', Journal of Cross-Cultural Psychology 23: 196-213.
    • (1992) Journal of Cross-Cultural Psychology , vol.23 , pp. 196-213
    • Gudykunst, W.B.1    Gao, G.2    Schmidt, K.L.3    Nishida, T.4    Bond, M.5    Wang, K.L.G.6    Barraclough, R.A.7
  • 30
    • 0002027903 scopus 로고    scopus 로고
    • Cross-cultural Variability of Communication in Personal Relationships
    • W.B. Gudykunst, S. Ting-Toomey and T. Nishida eds, London: Sage
    • Gudykunst, W.B. and Matsumoto, Y. (1996) 'Cross-cultural Variability of Communication in Personal Relationships', in W.B. Gudykunst, S. Ting-Toomey and T. Nishida (eds) Communication in Personal Relationships across Cultures. London: Sage.
    • (1996) Communication in Personal Relationships across Cultures
    • Gudykunst, W.B.1    Matsumoto, Y.2
  • 31
    • 0001674780 scopus 로고
    • The Influence of Individualism-Collectivism on Perceptions of Communication in Ingroup and Outgroup Relationships
    • Gudykunst, W.B., Yoon, Y.C. and Nishida, T. (1987) 'The Influence of Individualism-Collectivism on Perceptions of Communication in Ingroup and Outgroup Relationships', Communication Monographs 54: 296-306.
    • (1987) Communication Monographs , vol.54 , pp. 296-306
    • Gudykunst, W.B.1    Yoon, Y.C.2    Nishida, T.3
  • 32
    • 84980302060 scopus 로고
    • Human Resource Management and Industrial Relations
    • Guest, D.E. (1987) 'Human Resource Management and Industrial Relations', Journal of Management Studies 24: 503-21.
    • (1987) Journal of Management Studies , vol.24 , pp. 503-521
    • Guest, D.E.1
  • 33
    • 0004134847 scopus 로고
    • Garden City, NY: Doubleday Anchor Books
    • Hall, E.T. (1976) Beyond Culture. Garden City, NY: Doubleday Anchor Books.
    • (1976) Beyond Culture
    • Hall, E.T.1
  • 39
    • 0037289082 scopus 로고    scopus 로고
    • Levels of Organizational Trust in Individualist versus Collectivist Societies: A Seven-nation Study
    • Huff, L. and Kelley, L. (2003) 'Levels of Organizational Trust in Individualist versus Collectivist Societies: A Seven-nation Study', Organization Science 14: 81-90.
    • (2003) Organization Science , vol.14 , pp. 81-90
    • Huff, L.1    Kelley, L.2
  • 40
    • 84970136334 scopus 로고
    • Effects of Culture and Response Format on Extreme Response Style
    • Hui, C.H. and Triandis, H.C. (1989) 'Effects of Culture and Response Format on Extreme Response Style', Journal of Cross-Cultural Psychology 20: 296-309.
    • (1989) Journal of Cross-Cultural Psychology , vol.20 , pp. 296-309
    • Hui, C.H.1    Triandis, H.C.2
  • 41
    • 84965729073 scopus 로고
    • Chinese Conflict Preferences and Negotiating Behaviour: Cultural and Psychological Influences
    • Kirkbride, P.S., Tang, S.F. and Westwood, R.I. (1991) 'Chinese Conflict Preferences and Negotiating Behaviour: Cultural and Psychological Influences', Organization Studies 13: 365-86.
    • (1991) Organization Studies , vol.13 , pp. 365-386
    • Kirkbride, P.S.1    Tang, S.F.2    Westwood, R.I.3
  • 42
    • 0003104984 scopus 로고    scopus 로고
    • Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work
    • R.M. Kramer and T.R. Tyler eds, Thousand Oaks, CA: Sage
    • Kramer, R.M. (1996) 'Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work', in R.M. Kramer and T.R. Tyler (eds) Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research
    • Kramer, R.M.1
  • 43
    • 0001518754 scopus 로고    scopus 로고
    • Collective Trust and Collective Action: The Decision to Trust as a Social Decision
    • R.M. Kramer and T.R. Tyler eds, Thousand Oaks, CA: Sage
    • Kramer, R.M., Brewer, M.B. and Hanna, B.A. (1996) 'Collective Trust and Collective Action: The Decision to Trust as a Social Decision', in R.M. Kramer and T.R. Tyler (eds) Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research
    • Kramer, R.M.1    Brewer, M.B.2    Hanna, B.A.3
  • 46
    • 0033247587 scopus 로고    scopus 로고
    • Organizational Social Capital and Employment Practices
    • Leana, C.R. and Van Buren, H.J. (1999) 'Organizational Social Capital and Employment Practices', Academy of Management Review 24: 538-55.
    • (1999) Academy of Management Review , vol.24 , pp. 538-555
    • Leana, C.R.1    Van Buren, H.J.2
  • 47
    • 0000038680 scopus 로고
    • Generalizability of the Vertical Dyad Linkage Model of Leadership
    • Liden, R.C. and Graen, G. (1980) 'Generalizability of the Vertical Dyad Linkage Model of Leadership', Academy of Management Journal 23: 451-65.
    • (1980) Academy of Management Journal , vol.23 , pp. 451-465
    • Liden, R.C.1    Graen, G.2
  • 48
    • 3042820187 scopus 로고    scopus 로고
    • Employee Work Attitudes and Management Practice in the U.S. and Japan: Evidence from a Large Comparative Survey
    • R.M. Steers, L.W. Porter, and G.A. Bigley eds, New York: McGraw-Hill
    • Lincoln, J.R. (1996) 'Employee Work Attitudes and Management Practice in the U.S. and Japan: Evidence from a Large Comparative Survey', in R.M. Steers, L.W. Porter, and G.A. Bigley (eds) Motivation and Leadership at Work. New York: McGraw-Hill.
    • (1996) Motivation and Leadership at Work
    • Lincoln, J.R.1
  • 49
    • 0004265759 scopus 로고
    • New York: John Wiley and Sons
    • Luhmann, N. (1979) Trust and Power. New York: John Wiley and Sons.
    • (1979) Trust and Power
    • Luhmann, N.1
  • 51
    • 0034180432 scopus 로고    scopus 로고
    • Culture in the Cockpit: Do Hofstede's Dimensions Replicate?
    • Merritt, A.C. (2000) 'Culture in the Cockpit: Do Hofstede's Dimensions Replicate?', Journal of Cross-Cultural Psychology 31: 283-301.
    • (2000) Journal of Cross-Cultural Psychology , vol.31 , pp. 283-301
    • Merritt, A.C.1
  • 52
    • 0030505991 scopus 로고    scopus 로고
    • Human Factors on the Flight Deck: The Influence of National Culture
    • Merritt, A.C. and Helmreich, R.L. (1996) 'Human Factors on the Flight Deck: The Influence of National Culture', Journal of Cross-Cultural Psychology 27: 5-24.
    • (1996) Journal of Cross-Cultural Psychology , vol.27 , pp. 5-24
    • Merritt, A.C.1    Helmreich, R.L.2
  • 55
    • 0000708127 scopus 로고    scopus 로고
    • Organizational Responses to Crisis: The Centrality of Trust
    • R.M. Kramer and T.R. Tyler eds, Thousand Oaks, CA: Sage
    • Mishra, A.K. (1996) 'Organizational Responses to Crisis: The Centrality of Trust', in R.M. Kramer and T.R. Tyler (eds) Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research
    • Mishra, A.K.1
  • 56
    • 84934563898 scopus 로고
    • Trust in Employee/Employer Relationships: A Survey of West Michigan Managers
    • Mishra, J. and Morrissey, M.A. (1990) 'Trust in Employee/Employer Relationships: A Survey of West Michigan Managers', Public Personnel Management 19: 443-62.
    • (1990) Public Personnel Management , vol.19 , pp. 443-462
    • Mishra, J.1    Morrissey, M.A.2
  • 57
    • 21844520193 scopus 로고
    • The Role of Behavioral Formality and Informality in the Enactment of Bureaucratic versus Organic Organizations
    • Morand, D.A. (1995) 'The Role of Behavioral Formality and Informality in the Enactment of Bureaucratic versus Organic Organizations', Academy of Management Review 20: 831-72.
    • (1995) Academy of Management Review , vol.20 , pp. 831-872
    • Morand, D.A.1
  • 58
    • 84985083687 scopus 로고
    • Rule-based Analysis of Cultural Differences in Social Behavior: Indonesia and Australia
    • Noesjirwan, J.A. (1978) 'Rule-based Analysis of Cultural Differences in Social Behavior: Indonesia and Australia', International Journal of Psychology 13: 305-16.
    • (1978) International Journal of Psychology , vol.13 , pp. 305-316
    • Noesjirwan, J.A.1
  • 60
    • 0010977334 scopus 로고
    • Role Conflict, Ambiguity, and Overload: A 21-Nation Study
    • Peterson, M.F., Smith P.B. et al. (1995) 'Role Conflict, Ambiguity, and Overload: A 21-Nation Study', Academy of Management Journal 38: 429-52.
    • (1995) Academy of Management Journal , vol.38 , pp. 429-452
    • Peterson, M.F.1    Smith, P.B.2
  • 62
    • 84925911451 scopus 로고
    • Characteristics of Departments, Positions and Individuals: Contexts for Attitudes and Behavior
    • Rousseau, D.M. (1978) 'Characteristics of Departments, Positions and Individuals: Contexts for Attitudes and Behavior', Administrative Science Quarterly 23: 521-40.
    • (1978) Administrative Science Quarterly , vol.23 , pp. 521-540
    • Rousseau, D.M.1
  • 63
    • 61049536917 scopus 로고    scopus 로고
    • Socio-economic Management of the Firm: Or How to Renew Trust and Upgrade Performance
    • F. Bidault, P.Y. Gomez and G. Marion eds, Basingstoke: Macmillan
    • Savall, H. and Zardet, V. (1997) 'Socio-economic Management of the Firm: Or How to Renew Trust and Upgrade Performance', in F. Bidault, P.Y. Gomez and G. Marion (eds) Trust: Firms and Society. Basingstoke: Macmillan.
    • (1997) Trust: Firms and Society
    • Savall, H.1    Zardet, V.2
  • 67
    • 0001196615 scopus 로고    scopus 로고
    • Trust in Organizational Authorities: The Influence of Motive Attributions on Willingness to Accept Decisions
    • R.M. Kramer and T.R. Tyler eds, Thousand Oaks, CA: Sage
    • Tyler, T.R. and Degoey, P. (1996) 'Trust in Organizational Authorities: The Influence of Motive Attributions on Willingness to Accept Decisions', in R.M. Kramer and T.R. Tyler (eds) Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research
    • Tyler, T.R.1    Degoey, P.2
  • 70
    • 0032399422 scopus 로고    scopus 로고
    • Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior
    • Whitener, E.M, Brodt, S.E., Korsgaard, M.A. and Werner, J.M. (1998) 'Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior', Academy of Management Review 23: 513-30.
    • (1998) Academy of Management Review , vol.23 , pp. 513-530
    • Whitener, E.M.1    Brodt, S.E.2    Korsgaard, M.A.3    Werner, J.M.4
  • 71
    • 84993028432 scopus 로고
    • Strength is Ignorance, Slavery is Freedom: Managing Culture in Modern Organizations
    • Willmot, H. (1993) 'Strength is Ignorance, Slavery is Freedom: Managing Culture in Modern Organizations', Journal of Management Studies 30: 515-42.
    • (1993) Journal of Management Studies , vol.30 , pp. 515-542
    • Willmot, H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.