Establishing a regional contact & service centre for public health care: The case in central macedonia, Greece

Studies in Health Technology and Informatics

Volumn 116, Issue , 2005, Pages 917-922

  Vartzopoulos, Dimitrios ^a   Spyrou, Stergiani ^a   Minaoglou, Eirini ^a   Karolidou, Viktoria ^a   Bamidis, Panagiotis D ^b  

^a 2nd Regional Healthcare System Authority of Central Macedonia   (Greece)

^b ARISTOTLE UNIVERSITY OF THESSALONIKI   (Greece)

Author keywords

Health information system; Regional contact centre; Regional health authority; Regional service centre

Indexed keywords

HEALTH CARE;

CONTACT CENTRES; HEALTH INFORMATION SYSTEMS; HEALTH-CARE SYSTEM; HEALTHCARE ORGANIZATIONS; HEALTHCARE SERVICES; ORGANIZATIONAL CONTEXT; REGIONAL HEALTH AUTHORITY; REGIONAL SERVICES;

PUBLIC HEALTH;

GREECE; HEALTH CARE DELIVERY; HUMAN; PUBLIC HEALTH;

DELIVERY OF HEALTH CARE; GREECE; HUMANS; PUBLIC HEALTH;

EID: 44449118428     PISSN: 09269630     EISSN: 18798365     Source Type: Book Series    
DOI: None     Document Type: Conference Paper

References (12)

1. M. Jae Moon, "Can IT Help Government to Restore Public Trust? Declining Public Trust and Potential Prospects of IT in the Public Sector". In: Proceedings of the 36th Hawaii International Conference on System Sciences, IEEE, 2002.
2. P.J. Toussaint, J. Verhoef, T.P.M. Vlieland, J.H.M. Zwetsloot-Schonk, "Improving the quality of communication in health care". In: R. Baud et al (eds), Proceedings of MIE 2003, pp. 857-862, IOS Press, 2003.
3. P. Ketikidis, P. Bamidis, "The role of Research in Information Technology and Regional Policy Development: considerations and challenges in SEE". SEERC Bulletin, Vol 1(2): 10-12, June 2004, (www.seerc.info ).
4. NHS Direct, http://www.nhsdirect.nhs.uk/, 2005.
5. Reina Suomi, Jarmo Tahkapaa, "Establishing a Contact Centre for Public Health Care", Proceedings of the 36th Hawaii International Conference on System Sciences, IEEE 2002.
6. http://www.medicare.gov.
7. http://www.uihealthcare.com.
8. http://medineuvo.com, accessed 03-01-2005.
9. http://www.kep.gov.gr, accessed 03-01-2005.
10. L. Orfanidis, P.D. Bamidis and B. Eaglestone, 2004, "Data Quality Issues in Electronic Health Records: An adaptation framework for the Greek Health System", Health Informatics Journal, 10(1): 23-36.
11. P. Turunen, "A framework for evaluation of medical information systems". In: R. Baud et al (eds), Proceedings of MIE 2003, pp. 611-616, IOS Press, 2003.
12. M Ginman, "Social capital as a communicative paradigm", 2003, Health Informatics Journal, 9(1): 57-64.