Gender differences in email and instant messaging: A study of undergraduate business information systems students

Journal of Computer Information Systems

Volumn 48, Issue 3, 2008, Pages 20-30

  Debrand, Christopher C ^a   Johnson, Jeffrey J ^a  

^a UTAH STATE UNIVERSITY   (United States)

Author keywords

Channel expansion; Ease of use; Email; Gender differences; Instant messaging; Technology acceptance model; Usefulness

Indexed keywords

CHANNEL EXPANSIONS; EASE-OF-USE; GENDER DIFFERENCES; INSTANT MESSAGING; TECHNOLOGY ACCEPTANCE MODEL; USEFULNESS;

BEHAVIORAL RESEARCH; ELECTRONIC MAIL; STUDENTS; WORLD WIDE WEB;

MESSAGE PASSING;

EID: 44449104152     PISSN: 08874417     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (59)

1. Adams, D., Nelson, R., & Todd, P. (1992). Perceived usefulness, ease-of-use, and usage of information technology: A replication. MIS Quarterly, 16(2), 227-247.
2. Birdsell, D., Muzzio, D., Krane, D., & Cottreau, A. (1998). Web users are looking more like America. The Public Perspective, 9(3), 33-35.
3. Boneva, B., Kraut, R., & Frohlich, D., (2001). Using e-mail for personal relationships: The difference gender makes. American Behavioral Psychologist, 45(3), 530-549.
4. Caldwell, M., & Peplau, L. (1982). Sex differences in samesex friendships. Sex Roles, 8, 721-732.
5. Carlson, J., & Zmud, R. (1999). Channel expansion theory and the experiential nature of media richness perceptions. Academy of Management Journal, 42(2), 153-170.
6. Claes, M. (1992). Friendship and personal adjustment during adolescence. Journal of Adolescence, 15(1), 39-55.
7. CNN. (2002, February 7). Report: More than 50% of U.S. on Internet. Retrieved on December 15, 2002, from http://www.cnn.com/2002/TECH/ internet/02/06/internet.use/index.html
8. Davis, F. (1986). A technological acceptance model for empirically testing new end-user information systems: Theory and results. Doctoral Dissertation, Sloan School of Management, Massachusetts Institute of Technology.
9. Davis, F. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
10. Deaux, K. & Major, B. (1987). Putting gender into context: An interactive model of gender-related behavior. Psychological Review, 94, 369-389.
11. Diener, E., Suh, E., Lucas, R., & Smith, H. (1999). Subjective well-being: Three decades of progress. Psychological Bulletin, 125, 276-302.
12. Di Leonardo, M. (1987). The female world of cards and holidays: Women, families and the work of kinship. Signs: Journal of Women in Culture and Society, 12, 440-453.
13. Doll, W., Hendrickson, A., & Deng, X. (1993). Using Davis's Perceived Usefulness and Ease-of-use Instruments for Decision Making: A Confirmatory and Multigroup Invariance Analysis. Decision Sciences, 29(4), 839-869.
14. Duck, S., & Wright, P. (1993). Reexamining gender differences in same-gender friendships. A close look at two kinds of data. Sex Roles, 28, 709-727.
15. Eagle, A., & Steffen, V. (1984). Gender stereotypes stem from the distribution of women and men into social roles. Journal of Personality and Social Psychology, 46, 735-754.
16. Fehr, B. (1996). Friendship processes. Thousand Oaks, CA: Sage.
17. Gattiker, U., Perlusz, S., & Bohmann, K. (2000). Using the Internet for B2B activities: a review and future directions for research. Internet Research: Electronic Networking Applications and Policy, 10, 126-140.
18. Gefen, D., & Straub, D. (1997). Gender differences in the perception and use of email: An extension to the Technology Acceptance Model. MIS Quarterly, 21(4), 389-400.
19. Graphics, Visualization, and Usability Center (GVU). (1999). Results of GVU's tenth world wide user survey. Atlanta: Georgia Tech Research Corporation. Retrieved on December 15, 2002, from http://www.gvu.gatech.edu/ user_surveys/survey-1998-10/
20. Hauser, S., Powers, S., Weiss-Perry, B., Follansbee, D., Rajapak, D., & Greene, W. (1987). The constraining and enabling coding system manual. Unpublished manuscript.
21. Hendrickson, A., Massey, P., & Cronan, T. (1993). On the test-retest reliability of perceived usefulness and perceived ease-of-use scales. MIS Quarterly, 17(2), 227-230.
22. Hiltz, S., & Turoff, M. (1978). Networknation: Human communication via computer. Reading, MA: Addison Wesley.
23. Huang, E. "The Acceptance of Women-Centric Websites," Journal of Computer Information Systems, 45:4 Summer 2005 pp. 75-83.
24. Igbaria, M., Guimaraes, T., & Davis, G. (1995). Testing the determinants of microcomputer usage via a structured equation model. Journal of Management Information Systems, 11(4), 87-114.
25. Johnson, F., & Aries, E. (1983). The talk of women friends. Women's Studies International Forum, 6, 353-361.
26. Kraut, R., Mukhopadhyay, T., Szczypula, J., Kiesler, S., & Scherlis, W. (2000). Information and communication: Alternate uses of the Internet in households. Information Systems Research, 10, 287-303.
27. Kwon, T., & Zmud, R. (1987). Unifying the fragmented models of information systems implementation. R. J. Boland, Jr. and R. A. Hirschheim (Eds.), In Critical Issues in Information Systems Research (pp. 227-251 ). John Wiley and Sons: New York.
28. Lundgren, T. D. and K. S. Nantz. "Student Attitudes Toward Internet Courses: A Longitudinal Study," Journal of Computer Information Systems, 43:3 Spring 2003 pp. 61-66.
29. Maccoby, E. (1990). Gender and relationships: A developmental account. American Psychologist, 45(4), 513-520.
30. Markus, M. ( 1983).Power,politicsandMISimplementation. Communications of the ACM, 26(6), 430-444.
31. McKenna, K., & Bargh, J. (2000). Plan 9 from cyberspace: The implications of the Internet for personality and social psychology. Personality and Social Psychology Review, 4, 57-75.
32. Mills, R.J., K. A. Lawless, and J. A. Pratt. "Training Groups of End Users: Examining Group Interactions in a ComputerBased Learning Environment," Journal Of Computer Information Systems, 46:3, Spring 2006 pp. 104-109.
33. Odell, P., Korgen, K., Schumacher, P., & Delucchi, M. (2000). Internet use among female and male college students. CyberPsychology & Behavior, 3(5), 855-862.
34. Pew Internet and American Life Project (2000). Daily Internet Activities. Retrieved on December 15, 2002, from http://www.pewinternet.org/ reports/chart.asp?img=5_Daily_Activities.gif
35. Rice, R. (1993). Media Appropriateness: Using social pre_sence theory to compare traditional and new organizational media. Human Communication Research, 19(4), 451-484.
36. Rosenthal, C. (1985). Kinkeeping in the familial division of labor. Journal of Marriage and the Family, 47, 965-974.
37. Rubin, Z. (1986). On men and friendship. Psychoanalytic Review, 73, 165-181.
38. Segars, A., & Grover, V. (1993). Re-examining perceived ease-of-use and usefulness: A confirmatory factor analysis. MIS Quarterly, 17(4), 517-525.
39. Short, J., Williams, E., & Christie, B. (1976). The social psychology of telecommunications. London: Wiley.
40. Spence, J., & Buckner, C. (2000). Instrumental and expressive traits, trait stereotypes, and sexist attitudes: What do they signify? Psychology of Women Quarterly, 24, 44-62.
41. Spence, J., & Helmreich, R. (1978). Masculinity and femininity: Their psychological dimensions, correlates, and antecedents. Austin: University of Texas Press.
42. Sproull, L., & Kiesler, S. (1991). Connections: New ways of working in the networked organization. Cambridge, MA: MIT Press.
43. SPSS Inc. (1999). SPSS Base 9.0 for Windows User's Guide. SPSS Inc., Chicago IL.
44. Stafford, L., Kline, S, & Dimmick, J. (1999). Home e-mail: Relational maintenance and gratification opportunities. Journal of Broadcasting & Electronic Media, 43(4), 659-669.
45. Stewart, C., Shields, S., Monolescu, D., & Taylor, J. (1999). Gender and participation in synchronous CMC: an IRC case study. Interpersonal Computing and Technology: An Electronic Journal for the 21 st Century, 7, 1-41.
46. Straub, D., Limayem, M., & Karahanna-Evaristo, E. (1995). Measuring system usage: Implications for IS theory testing. Management Science, 41(8), 1328-1342.
47. Swanson, E. (1988). Information Systems Implementation. Irwin, Homewood, IL.
48. Szajna, B., & Scamell, R. (1993). The effects of information system user expectations on their performance and perceptions. MIS Quarterly, 17(4), 493-516.
49. Talukder, M.M.I. "The Perception of Professionals and Management Personnel on the Virtual Organization, " Journal of Computer Information Systems, 43:3, Spring 2003 pp. 92-99.
50. Taylor, H. (1999, December 26). The Harris Poll #76: Online population growth surges to 56% of all adults. Six times higher than it was four years ago. Retrieved on December 15, 2002, from http://www.harrisinteractive.com/ harris_poll/pdf/dec22_1999.pdf
51. Thoits, P. (1983). Multiple identities and psychological well-being: A reformulation and test of the social isolation hypothesis. American Sociological Review, 48, 174-187.
52. Truman, G. & Baroudi, J. (1994). Gender differences in the information systems managerial ranks: An assessment of potential discriminatory practices. MIS Quarterly, 18(2), 129-141.
53. Twenge, J. (1997). Changes in masculine and feminine traits across time: A meta-analysis. Sex Roles, 36, 305-327.
54. Walker, K. (1994). "I'm no friends the way she's friends": Ideological and behavioral constructions of masculinity in men's friendships. Masculinities, 2, 38-55.
55. Weiser, E. (2000). Gender differences in Internet use patterns and Internet application preferences: A two-sample comparison. CyberPsychology & Behavior, 3, 167-178.
56. Wellman, B. (1992). Men in networks: Private communities, domestic friendships. In O.M. Nardi (Ed.), Men's friendships (pp. 74-114). London: Sage.
57. Wellman, B., Quan, A., Witte, J., & Hampton K. (2001). Does the Internet increase, decrease or supplement social capital? Social networks, participation, and community commitment. American Behavioral Scientist, 45, 436-455.
58. Williams, A., Ware, J., & Donald, C. (1981). A model of mental health, life events, and social supports applicable to general populations. Journal of Health and Social Behavior, 22, 324-333.
59. Wilson, E.V. and J.P. Morrison. "Effects of Educational Context on Socialization in Computer-Mediated Communication," Journal of Computer Information Systems, 40:2, Winter 1999-2000 pp. 86-89.