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Volumn 272, Issue 7303, 2004, Pages 746-747

Reasons why mystery shopping is a useful and justifiable research method

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; DRUG MARKETING; ETHICS; EXPERIMENTAL DESIGN; HEALTH CARE QUALITY; HEALTH SERVICE; HEALTH SERVICES RESEARCH; METHODOLOGY; NEPAL; UNITED STATES;

EID: 4444251517     PISSN: 00316873     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (16)

References (13)
  • 1
    • 2942544271 scopus 로고    scopus 로고
    • Mystery shopping demystified: Is it justifiable research method?
    • Jesson J. Mystery shopping demystified: is it justifiable research method? The Pharmaceutical Journal 2004;272:615-7.
    • (2004) The Pharmaceutical Journal , vol.272 , pp. 615-617
    • Jesson, J.1
  • 2
    • 0030668493 scopus 로고    scopus 로고
    • Undercover careseekers: Simulated clients in the study of health provider behavior in developing countries
    • Madden J, Quick JD, Ross-Degnan D, Kafle K. Undercover careseekers: simulated clients in the study of health provider behavior in developing countries. Social Science and Medicine 1997;45:1465 - 82.
    • (1997) Social Science and Medicine , vol.45 , pp. 1465-1482
    • Madden, J.1    Quick, J.D.2    Ross-Degnan, D.3    Kafle, K.4
  • 4
    • 0029669876 scopus 로고    scopus 로고
    • Can licensed drug sellers contribute to safe motherhood? A survey of the treatment of pregnancy-related anaemia in Nepal
    • Kafle K, Madden JM, Shresthra AD, Karkee SB, Das PL, Pradhan YM et al. Can licensed drug sellers contribute to safe motherhood? A survey of the treatment of pregnancy-related anaemia in Nepal. Social Science and Medicine 1996;42:319-2.
    • (1996) Social Science and Medicine , vol.42 , pp. 319-322
    • Kafle, K.1    Madden, J.M.2    Shresthra, A.D.3    Karkee, S.B.4    Das, P.L.5    Pradhan, Y.M.6
  • 5
    • 0023077494 scopus 로고
    • Drug information and sale practices in some pharmacies of Colombo, Sri Lanka
    • Wolffers I. Drug information and sale practices in some pharmacies of Colombo, Sri Lanka. Social Science and Medicine 1987;25:319-21.
    • (1987) Social Science and Medicine , vol.25 , pp. 319-321
    • Wolffers, I.1
  • 6
    • 0001780870 scopus 로고    scopus 로고
    • Evidence on discrimination in consumer markets
    • Yinger J. Evidence on discrimination in consumer markets. Journal of Economic Perspectives 1998;12:23-40.
    • (1998) Journal of Economic Perspectives , vol.12 , pp. 23-40
    • Yinger, J.1
  • 7
    • 0001142078 scopus 로고
    • Fair driving: Gender and race discrimination in retail car negotiations
    • Ayres I. Fair driving: gender and race discrimination in retail car negotiations. Harvard Law Review 1991;104:818-72.
    • (1991) Harvard Law Review , vol.104 , pp. 818-872
    • Ayres, I.1
  • 8
    • 0002607937 scopus 로고    scopus 로고
    • Evidence on discrimination in employment: Codes of color, codes of gender
    • Darity W, Mason P. Evidence on discrimination in employment: codes of color, codes of gender. Journal of Economic Perspective 1998;12:63-90.
    • (1998) Journal of Economic Perspective , vol.12 , pp. 63-90
    • Darity, W.1    Mason, P.2
  • 9
    • 0031668134 scopus 로고    scopus 로고
    • The meaning of patient satisfaction: An explanation of high reported levels
    • Williams B, Coyle J, Healy D. The meaning of patient satisfaction: an explanation of high reported levels. Social Science and Medicine 1998;47:1351-9.
    • (1998) Social Science and Medicine , vol.47 , pp. 1351-1359
    • Williams, B.1    Coyle, J.2    Healy, D.3
  • 11
    • 0036668512 scopus 로고    scopus 로고
    • Purchasing restricted medicines in New Zealand pharmacies: Results from a "mystery shopper" study
    • Norris P. Purchasing restricted medicines in New Zealand pharmacies: results from a "mystery shopper" study. Pharmacy World and Science 2002;24:149-53.
    • (2002) Pharmacy World and Science , vol.24 , pp. 149-153
    • Norris, P.1
  • 12
    • 0036309815 scopus 로고    scopus 로고
    • Which sorts of pharmacies provide more patient counselling?
    • Norris P. Which sorts of pharmacies provide more patient counselling? Journal of Health Services Research and Policy 2002;7(Suppl 1):23-28.
    • (2002) Journal of Health Services Research and Policy , vol.7 , Issue.SUPPL. 1 , pp. 23-28
    • Norris, P.1
  • 13
    • 0141831982 scopus 로고    scopus 로고
    • Interactional issues in the provision of counselling to pharmacy customers
    • Norris P, Rowsell B. Interactional issues in the provision of counselling to pharmacy customers. International Journal of Pharmacy Practice 2003;11:135-42.
    • (2003) International Journal of Pharmacy Practice , vol.11 , pp. 135-142
    • Norris, P.1    Rowsell, B.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.