-
1
-
-
0026252999
-
The New Productivity Challenge
-
P. F. Drucker, "The New Productivity Challenge," Harvard Business Review 69, No. 6, 69-79 (1991).
-
(1991)
Harvard Business Review
, vol.69
, Issue.6
, pp. 69-79
-
-
Drucker, P.F.1
-
2
-
-
33750964727
-
Charting a Path Toward Integrated Solutions
-
A. Davies, T. Brady, and M. Hobday, "Charting a Path Toward Integrated Solutions," MIT Sloan Management Review 47, No. 3, 39-48 (2006).
-
(2006)
MIT Sloan Management Review
, vol.47
, Issue.3
, pp. 39-48
-
-
Davies, A.1
Brady, T.2
Hobday, M.3
-
3
-
-
44249091784
-
-
Think, Play, Do Group
-
Services for Multinational Corporations, Think, Play, Do Group, http://www.thinkplaydo.com/content.php?i=5&c=14&s=17&h=14.
-
Services for Multinational Corporations
-
-
-
4
-
-
0001900940
-
The Industrialization of Service
-
T. Levitt, "The Industrialization of Service," Harvard Business Review 54, No. 5, 63-74 (1976).
-
(1976)
Harvard Business Review
, vol.54
, Issue.5
, pp. 63-74
-
-
Levitt, T.1
-
6
-
-
0022684171
-
How Can Services Businesses Survive and Prosper?
-
R. W. Schmenner, "How Can Services Businesses Survive and Prosper?," MIT Sloan Management Review 27, No. 3, 21-32 (1986).
-
(1986)
MIT Sloan Management Review
, vol.27
, Issue.3
, pp. 21-32
-
-
Schmenner, R.W.1
-
7
-
-
0001571885
-
Go Downstream: The New Profit Imperative in Manufacturing
-
R. Wise and P. Baumgarter, "Go Downstream: The New Profit Imperative in Manufacturing," Harvard Business Review 77, No. 5, 133-141 (1999).
-
(1999)
Harvard Business Review
, vol.77
, Issue.5
, pp. 133-141
-
-
Wise, R.1
Baumgarter, P.2
-
8
-
-
0002089750
-
After the Sale is Over
-
T. Levitt, "After the Sale is Over," Harvard Business Review 61, No. 5, 87-93 (1983).
-
(1983)
Harvard Business Review
, vol.61
, Issue.5
, pp. 87-93
-
-
Levitt, T.1
-
10
-
-
33746036481
-
A Research Manifesto for Services Science
-
H, Chesbrough and J. Spohrer, "A Research Manifesto for Services Science," Communications of the ACM 49, No. 7, 35-40 (2006).
-
(2006)
Communications of the ACM
, vol.49
, Issue.7
, pp. 35-40
-
-
Chesbrough, H.1
Spohrer, J.2
-
12
-
-
0342775775
-
Dynamic Capabilities and Strategic Management
-
D. J. Teece, G. Pisano, and A. Shuen, "Dynamic Capabilities and Strategic Management," Strategic Management Journal 18, No. 7, 509-533 (1997).
-
(1997)
Strategic Management Journal
, vol.18
, Issue.7
, pp. 509-533
-
-
Teece, D.J.1
Pisano, G.2
Shuen, A.3
-
14
-
-
33847686383
-
Steps Toward a Science of Service Systems
-
J. Spohrer, P. P. Maglio, J. Bailey, and D. Gruhl, "Steps Toward a Science of Service Systems," IEEE Computer 40, No. 1, 71-77 (2007).
-
(2007)
IEEE Computer
, vol.40
, Issue.1
, pp. 71-77
-
-
Spohrer, J.1
Maglio, P.P.2
Bailey, J.3
Gruhl, D.4
-
15
-
-
10344262121
-
Building Project Capabilities: From Exploratory to Exploitative Learning
-
T. Brady and A. Davies, "Building Project Capabilities: From Exploratory to Exploitative Learning," Organization Studies 25, No. 9, 1601-1621 (2004).
-
(2004)
Organization Studies
, vol.25
, Issue.9
, pp. 1601-1621
-
-
Brady, T.1
Davies, A.2
-
16
-
-
0036389540
-
Organizing to Deliver Solutions
-
J. R. Galbraith, "Organizing to Deliver Solutions," Organizational Dynamics 31, No. 2, 194-207 (2002).
-
(2002)
Organizational Dynamics
, vol.31
, Issue.2
, pp. 194-207
-
-
Galbraith, J.R.1
-
17
-
-
44249128817
-
-
Interview with Daniel Chaffraix, December 17, 2006, in Paris
-
Interview with Daniel Chaffraix, December 17, 2006, in Paris.
-
-
-
-
18
-
-
0032109515
-
Welcome to the Experience Economy
-
B. J. Pine II and J. H. Gilmore, "Welcome to the Experience Economy," Harvard Business Review 78, No. 4, 97-105 (1998).
-
(1998)
Harvard Business Review
, vol.78
, Issue.4
, pp. 97-105
-
-
Pine II, B.J.1
Gilmore, J.H.2
|