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Volumn 47, Issue 1, 2008, Pages 153-166

Managed service paradox

Author keywords

[No Author keywords available]

Indexed keywords

INDUSTRIAL MANAGEMENT; INFORMATION MANAGEMENT; INFORMATION SERVICES;

EID: 44249119850     PISSN: 00188670     EISSN: None     Source Type: Journal    
DOI: 10.1147/sj.471.0153     Document Type: Article
Times cited : (12)

References (18)
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  • 2
    • 33750964727 scopus 로고    scopus 로고
    • Charting a Path Toward Integrated Solutions
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  • 3
  • 4
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    • The Industrialization of Service
    • T. Levitt, "The Industrialization of Service," Harvard Business Review 54, No. 5, 63-74 (1976).
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    • Levitt, T.1
  • 6
    • 0022684171 scopus 로고
    • How Can Services Businesses Survive and Prosper?
    • R. W. Schmenner, "How Can Services Businesses Survive and Prosper?," MIT Sloan Management Review 27, No. 3, 21-32 (1986).
    • (1986) MIT Sloan Management Review , vol.27 , Issue.3 , pp. 21-32
    • Schmenner, R.W.1
  • 7
    • 0001571885 scopus 로고    scopus 로고
    • Go Downstream: The New Profit Imperative in Manufacturing
    • R. Wise and P. Baumgarter, "Go Downstream: The New Profit Imperative in Manufacturing," Harvard Business Review 77, No. 5, 133-141 (1999).
    • (1999) Harvard Business Review , vol.77 , Issue.5 , pp. 133-141
    • Wise, R.1    Baumgarter, P.2
  • 8
    • 0002089750 scopus 로고
    • After the Sale is Over
    • T. Levitt, "After the Sale is Over," Harvard Business Review 61, No. 5, 87-93 (1983).
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    • Levitt, T.1
  • 10
    • 33746036481 scopus 로고    scopus 로고
    • A Research Manifesto for Services Science
    • H, Chesbrough and J. Spohrer, "A Research Manifesto for Services Science," Communications of the ACM 49, No. 7, 35-40 (2006).
    • (2006) Communications of the ACM , vol.49 , Issue.7 , pp. 35-40
    • Chesbrough, H.1    Spohrer, J.2
  • 12
    • 0342775775 scopus 로고    scopus 로고
    • Dynamic Capabilities and Strategic Management
    • D. J. Teece, G. Pisano, and A. Shuen, "Dynamic Capabilities and Strategic Management," Strategic Management Journal 18, No. 7, 509-533 (1997).
    • (1997) Strategic Management Journal , vol.18 , Issue.7 , pp. 509-533
    • Teece, D.J.1    Pisano, G.2    Shuen, A.3
  • 14
    • 33847686383 scopus 로고    scopus 로고
    • Steps Toward a Science of Service Systems
    • J. Spohrer, P. P. Maglio, J. Bailey, and D. Gruhl, "Steps Toward a Science of Service Systems," IEEE Computer 40, No. 1, 71-77 (2007).
    • (2007) IEEE Computer , vol.40 , Issue.1 , pp. 71-77
    • Spohrer, J.1    Maglio, P.P.2    Bailey, J.3    Gruhl, D.4
  • 15
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    • Building Project Capabilities: From Exploratory to Exploitative Learning
    • T. Brady and A. Davies, "Building Project Capabilities: From Exploratory to Exploitative Learning," Organization Studies 25, No. 9, 1601-1621 (2004).
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    • Brady, T.1    Davies, A.2
  • 16
    • 0036389540 scopus 로고    scopus 로고
    • Organizing to Deliver Solutions
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  • 17
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    • Interview with Daniel Chaffraix, December 17, 2006, in Paris
    • Interview with Daniel Chaffraix, December 17, 2006, in Paris.
  • 18
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    • Welcome to the Experience Economy
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.