Business process re-engineering - Saviour or just another fad? One UK health care perspective

International Journal of Health Care Quality Assurance

Volumn 21, Issue 3, 2008, Pages 289-296

  Patwardhan, Anjali ^a   Patwardhan, Dhruv ^b  

^a Health Services Management Centre   (United Kingdom)

^b NEWCASTLE UNIVERSITY   (United Kingdom)

Author keywords

Business process re engineering; Continuous improvement; Health services; Medical management; Total quality management; United Kingdom

Indexed keywords

ENVIRONMENT; HEALTH CARE POLICY; HEALTH CARE QUALITY; HUMAN; NATIONAL HEALTH SERVICE; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; REVIEW; TOTAL QUALITY MANAGEMENT; UNITED KINGDOM;

ENVIRONMENT; GREAT BRITAIN; HEALTH CARE REFORM; HUMANS; PATIENT SATISFACTION; QUALITY ASSURANCE, HEALTH CARE; STATE MEDICINE; TOTAL QUALITY MANAGEMENT;

EID: 42649137220     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860810868229     Document Type: Review

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