Patient safety and telephone medicine: Some lessons from closed claim case review

Journal of General Internal Medicine

Volumn 23, Issue 5, 2008, Pages 517-522

  Katz, Harvey P ^a   Kaltsounis, Dawn ^b   Halloran, Liz ^b   Mondor, Maureen ^b  

^a HARVARD MEDICAL SCHOOL   (United States)

^b ProMutual Group   (United States)

Author keywords

Ambulatory practice; Malpractice; Patient safety; Telephone errors; Telephone medicine

Indexed keywords

AMBULATORY CARE; ARTICLE; DEATH; DOCTOR PATIENT RELATION; EXPERT WITNESS; FEMALE; GENERAL PRACTICE; HUMAN; INJURY; INSURANCE; INTERNAL MEDICINE; LAW SUIT; MALE; MALPRACTICE; MEDICAL DOCUMENTATION; MEDICAL ERROR; MEDICAL RECORD; MEDICAL SPECIALIST; MEDICOLEGAL ASPECT; OBSTETRICS; OUTCOME ASSESSMENT; PATIENT SAFETY; PEDIATRICIAN; RETROSPECTIVE STUDY; RISK MANAGEMENT; TELEMEDICINE; TELEPHONE; CASE MANAGEMENT; COMMUNICATION DISORDER; DIAGNOSTIC ERROR; EMERGENCY HEALTH SERVICE; HUMAN RELATION; LEGAL ASPECT; LEGAL LIABILITY; MANAGEMENT; METHODOLOGY; UNITED STATES;

CASE MANAGEMENT; COMMUNICATION BARRIERS; DIAGNOSTIC ERRORS; HUMANS; LIABILITY, LEGAL; MALPRACTICE; PRACTICE MANAGEMENT, MEDICAL; PROFESSIONAL-PATIENT RELATIONS; RETROSPECTIVE STUDIES; TELEMEDICINE; TELEPHONE; TRIAGE; UNITED STATES;

EID: 42449142654     PISSN: 08848734     EISSN: 15251497     Source Type: Journal    
DOI: 10.1007/s11606-007-0491-y     Document Type: Article

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