Leading change with the 5-P model: "Complexing" the swan and dolphin hotels at walt disney world

Cornell Hospitality Quarterly

Volumn 49, Issue 2, 2008, Pages 191-205

  Ford, Robert ^a   Heisler, William ^b   Mccreary, William ^c  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

^b TROY UNIVERSITY   (United States)

^c Swan Dolphin Hotel at Walt Disney World

Author keywords

Change management; Hotel management; Leading change

Indexed keywords

EID: 42449118779     PISSN: 19389655     EISSN: None     Source Type: Journal    
DOI: 10.1177/0010880407306361     Document Type: Article

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