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Volumn 2, Issue 1-3, 2000, Pages 124-136

Realigning performance measures: case studies in Irish industry

Author keywords

balanced measurement systems; Irish automotive component manufacturing industry; Performance Measurement Questionnaire (PMQ); World Class Manufacturing (WCM)

Indexed keywords


EID: 42449097922     PISSN: 13684892     EISSN: 17415039     Source Type: Journal    
DOI: 10.1504/ijbpm.2000.000071     Document Type: Article
Times cited : (3)

References (22)
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  • 3
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  • 7
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  • 8
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    • The ABCs of customer- centered performance measures
    • Spring
    • Lemak, D.J., Austin, W.W., Montgomery, J.C. and Reed, R. (1996) ‘The ABCs of customer- centered performance measures’, Advanced Management Journal, Spring, Vol. 61, Issue 2, pp.4–12.
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  • 9
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  • 10
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    • The performance measurement manifesto
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  • 14
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    • Measuring manufacturing performance
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    • The original version of the performance measurement questionnaire (PMQ) can be found on pages 169–178 of [12]
    • The original version of the performance measurement questionnaire (PMQ) can be found on pages 169–178 of [12].


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.