Transforming care at the bedside: An ambulatory model for improving the patient experience

Journal of Nursing Administration

Volumn 38, Issue 4, 2008, Pages 194-199

  Lorenz, Holly L ^a   Greenhouse, Pamela K ^a   Miller, Rosemary ^b   Wisniewski, Mary Kay ^a   Frank, Susan L ^b  

^a UNIVERSITY OF PITTSBURGH MEDICAL CENTER   (United States)

^b UNIVERSITY OF PITTSBURGH CANCER INSTITUTE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AMBULATORY CARE; ARTICLE; HEALTH CARE QUALITY; HOSPITAL ADMISSION; HUMAN; LEADERSHIP; NURSING CARE; NURSING EVALUATION RESEARCH; PATIENT SATISFACTION; PROGRAM DEVELOPMENT; UNITED STATES;

AMBULATORY CARE; HUMANS; LEADERSHIP; NURSING CARE; NURSING EVALUATION RESEARCH; PATIENT SATISFACTION; PENNSYLVANIA; PROGRAM DEVELOPMENT; QUALITY OF HEALTH CARE; WAITING LISTS;

EID: 42149184129     PISSN: 00020443     EISSN: None     Source Type: Journal    
DOI: 10.1097/01.NNA.0000312757.06913.2d     Document Type: Article

References (9)

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3. Transforming care at the bedside. The Robert Wood Johnson Foundation Web site, http://www.rwjf.org/files/ publications/other/IHITCAB. Accessed September 22, 2007.
4. Institute for Healthcare Improvement. Transforming care at the bedside. http://www.ihi.org/IHI/Topics/Programs/StrategicInitiatives/ TransformingCareattheBedside.htm. Accessed September 22, 2007.
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8. Gap widens in hospital patient satisfaction-hospitals committed to service excellence improve while national satisfaction declines. www.pressganey.com/scripts/news.php?news_id= 192. Accessed September 22, 2007.
9. Nominal Group Technique. American Society for Quality. http://asq.org/learn-about-quality/idea-creation-tools/overview/nominal-group. html. Accessed September 22, 2007.