Performance measurement of construction firms in developing countries

Construction Management and Economics

Volumn 26, Issue 4, 2008, Pages 373-386

  Luu, Truong Van ^a   Kim, Soo Yong ^a   Cao, Huu Loi ^b   Park, Young Min ^a  

^a Pukyong National University   (South Korea)

^b AnGiang Construction Corporation   (Viet Nam)

Author keywords

Balanced scorecard (BSC); Construction companies; Performance measurement; SWOT analysis; Vietnam

Indexed keywords

BENCHMARKING; CONTRACTORS; COST ACCOUNTING; DEVELOPING COUNTRIES; INNOVATION; PROJECT MANAGEMENT; STRATEGIC PLANNING;

PERFORMANCE MEASUREMENT; STRATEGIC PERFORMANCE;

CONSTRUCTION INDUSTRY;

BENCHMARKING; CONSTRUCTION INDUSTRY; DEVELOPING WORLD; INDUSTRIAL PERFORMANCE; PERFORMANCE ASSESSMENT;

ASIA; EURASIA; SOUTHEAST ASIA; VIET NAM;

EID: 42049088551     PISSN: 01446193     EISSN: 1466433X     Source Type: Journal    
DOI: 10.1080/01446190801918706     Document Type: Article

References (36)

1. Amaratunga, D., Baldry, D. and Sarshar, M. (2001) Process improvement through performance measurement: The balanced scorecard methodology. Work Study, 50:5, pp. 179-188.
2. Beatham, S., Anumba, C., Thorpe, T. and Hedges, I. (2004) KPIs: A critical appraisal of their use in construction. Benchmarking: An International Journal, 11:1, pp. 93-117.
3. Bitton, M. (1990) Methode de conception et a implantation de systèmes de measure de performances pour organisations industrielles.
4. Bourne, M., Mills, J., Wilcox, M., Neely, A. and Platts, K. (2000) Designing, implementing and updating performance measurement systems. International Journal of Operations & Production Management, 20:7, pp. 754-771.
5. Cao, H. L. (2006) Measuring the business strategic performance of construction firms by balanced scorecard and SWOT matrix.
6. Chaichan, P. (2002) Implementation of a balanced scorecard technique for performance evaluation of a real-estate company.
7. Chan, A. P. C. and Chan, A. P. L. (2004) Key performance indicators for measuring construction success. Benchmarking: An International Journal, 11:2, pp. 203-221.
8. Crouch, S. and Housden, M. (2003) Marketing Research for Managers, Butterworth-Heinemann, Oxford
9. Dixon, J. R., Nanni, A. J. and Vollmann, T. E. (1990) The New Performance Challenge: Measuring Operations for World-Class Competition, Business One Irwin, Homewood, IL
10. Eccles, R. G. and Pyburn, P. J. (1992) Creating a comprehensive system to measure performance. Management Accounting, pp. 41-44.
11. Epstein, M. and Manzoni, J. -F. (1998) Implementing corporate strategy: from Tableaux de Bord to balanced scorecards. European Management Journal, 16:2, pp. 190-203.
12. Ezeldin, A. S. and Sharara, L. M. (2006) Neural networks for estimating the productivity of concreting activities. Journal of Construction Engineering and Management, 132:6, pp. 650-656. activities
13. Frimpong, Y., Oluwoye, J. and Crawford, L. (2003) Causes of delay and cost overruns in construction of groundwater projects in a developing countries; Ghana as a case study. International Journal of Project Management, 21:5, pp. 321-326.
14. Gupta, P. (2004) Six Sigma Business Scorecard: Ensuring Performance for Profit, McGraw-Hill, New York
15. Hepworth, P. (1998) Weighing it up: A literature review for the balanced scorecard. Journal of Management Development, 17:8, pp. 559-563.
16. Isoraite, M. (2004) Benchmarking methodology in a transport sector. Transport, 19:6, pp. 269-275.
17. Kagioglou, M., Cooper, R. and Aouad, G. (2001) Performance management in construction: A conceptual framework. Construction Management and Economics, 19:1, pp. 85-95.
18. Kaplan, R. S. and Norton, D. P. (1992) The balanced scorecard: Measures that drive performance. Harvard Business Review, pp. 171-179.
19. Kaplan, R. S. and Norton, D. P. (1996) The Balanced Scorecard: Translating into Action, Harvard Business School Press, Boston, MA
20. Khanh, M. N. (2005) Using BSC to measure performance of construction department of real-estate enterprise: A case study of Phu My Hung enterprise.
21. Kozak, M. and Rimmington, M. (1988) Benchmarking: Destination attractiveness and small hospitality business performance. International Journal of Contemporary Hospitality Management, 10:5, pp. 184-188.
22. Lee, S. F. and Ko, A. S. O. (2000) Building balanced scorecard with SWOT analysis, and implementing 'Sun Tze's The Art of Business Management Strategies' on QFD methodology. Managerial Auditing Journal, 15:12, pp. 68-76.
23. Lee, S. F., Lo, K. K., Leung, R. F. and Ko, A. S. O. (2000) Strategy formulation framework for vocational education: Integrating, balanced scorecard, QFD methodology, and MBQA education criteria. Managerial Auditing Journal, 15:8, pp. 407-423.
24. Long, N. D., Ogunlana, S., Quang, T. and Lam, K. C. (2004) Large construction projects in developing countries: A case study from Vietnam. International Journal of Project Management, 22:7, pp. 553-561.
25. Mard, M. J., Dunne, R. R., Osborne, E. and Rigby Jr, J. S. (2004) Driving your Company's Value: Strategic Benchmarking for Value, John Wiley & Sons, Hoboken, New Jersey
26. Neely, A. and Bourne, M. (2000) Why measurement initiatives fail. Measuring Business Excellence, 4:4, pp. 3-6.
27. Neely, A. D., Mills, J. F., Gregory, M. J., Richards, A. H., Platts, K. W. and Bourne, M. C. S. (1996) Getting the Measure of your Business, Findlay, London
28. Parker, C. (2000) Performance measurement. Work Study, 49:2, pp. 63-66.
29. Samson, M. and Lema, N. M. (2002) Development of construction contractors performance measurement framework.
30. Schneiderman, A. M. (1999) Why balanced scorecards fail. Journal of Strategic Performance Measurement, pp. 6-11.
31. Shohet, I. M. (2006) Key performance indicators for strategic healthcare facilities maintenance. Journal of Construction Engineering and Management, 132:4, pp. 345-352.
32. Stewart, R. A. and Mohamed, S. (2001) Utilizing the balanced scorecard for IT/IS performance evaluation in construction. Construction Innovation, 1, pp. 147-163.
33. Stone, C. L. (1996) Analysing business performance: Counting the 'soft' issues. Leadership & Organizational Development Journal, 17:4, pp. 21-28.
34. Todd, D. P. (2000) A 'dynamic' balanced scorecard: The design and implementation of performance measurement system in local government.
35. Welker, S. (2002) Balanced scorecard measurement system for a human resource development project for TAO personnel trainers.
36. Wongsamut, W. (2002) Performance measurement system of RID's water resource development project: The balanced scorecard approach.