A global index for level of service evaluation at airport passenger terminals

Transportation Research Part E: Logistics and Transportation Review

Volumn 44, Issue 4, 2008, Pages 607-620

  Correia, Anderson Ribeiro ^a   Wirasinghe, S C ^b   de Barros, Alexandre G ^b  

^a INSTITUTO TECNOLÓGICO DE AERONÁUTICA   (Brazil)

^b UNIVERSITY OF CALGARY   (Canada)

Author keywords

Airports; Level of service; Passenger terminal building; Regression analysis

Indexed keywords

AIRPORTS;

AIRPORT PASSENGER; CHECK-IN; GLOBAL INDEX; INDIVIDUAL COMPONENTS; LEVEL OF SERVICE; PASSENGER TERMINAL BUILDING; PASSENGER TERMINALS; SERVICE EVALUATION; TERMINAL BUILDINGS; USER PERCEPTIONS;

REGRESSION ANALYSIS;

AIRLINE INDUSTRY; AIRPORT; METHODOLOGY; REGRESSION ANALYSIS; TRANSPORTATION SYSTEM;

BRAZIL; SAO PAULO [BRAZIL]; SOUTH AMERICA;

EID: 41249090756     PISSN: 13665545     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tre.2007.05.009     Document Type: Article

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