메뉴 건너뛰기




Volumn , Issue 1888, 2004, Pages 1-6

Evaluating level of service at airport passenger terminals: Review of research approaches

Author keywords

[No Author keywords available]

Indexed keywords

BUILDINGS; CONSTRAINT THEORY; INTEGRATION; PROBLEM SOLVING; QUALITY OF SERVICE; TRAFFIC CONTROL;

EID: 12344277565     PISSN: 03611981     EISSN: None     Source Type: Journal    
DOI: 10.3141/1888-01     Document Type: Review
Times cited : (27)

References (34)
  • 1
    • 0010567571 scopus 로고
    • Evaluating performance and service measures for the airport landside
    • TRB, National Research Council, Washington, D.C.
    • Mumayiz, S. A. Evaluating Performance and Service Measures for the Airport Landside. In Transportation Research Record 1296, TRB, National Research Council, Washington, D.C., 1991, pp. 23-30.
    • (1991) Transportation Research Record , vol.1296 , pp. 23-30
    • Mumayiz, S.A.1
  • 2
    • 0034433140 scopus 로고    scopus 로고
    • Traditional airport performance indicators: A critical perspective
    • TRB, National Research Council, Washington, D.C.
    • Humphreys, I., and G. Francis. Traditional Airport Performance Indicators: A Critical Perspective. In Transportation Research Record; Journal of the Transportation Research Board, No. 1703, TRB, National Research Council, Washington, D.C., 2000, pp. 24-30.
    • (2000) Transportation Research Record; Journal of the Transportation Research Board , Issue.1703 , pp. 24-30
    • Humphreys, I.1    Francis, G.2
  • 5
    • 0006803854 scopus 로고
    • Measuring airport landside capacity
    • TRB, National Research Council, Washington, D.C.
    • Lemer, A. C. Measuring Airport Landside Capacity. In Transportation Research Record 1199, TRB, National Research Council, Washington, D.C., 1988, pp. 12-18.
    • (1988) Transportation Research Record , vol.1199 , pp. 12-18
    • Lemer, A.C.1
  • 6
    • 0031392630 scopus 로고    scopus 로고
    • Price regulation of airports: Principles with australian applications
    • Forsyth, P. Price Regulation of Airports: Principles with Australian Applications. Transportation Research E: Logistics and Transportation Review, Vol. 33, Issue 4, 1997, pp. 297-309.
    • (1997) Transportation Research E: Logistics and Transportation Review , vol.33 , Issue.4 , pp. 297-309
    • Forsyth, P.1
  • 8
    • 12344278609 scopus 로고
    • Identification of levels of service and capacity of airport landside elements
    • TRB, National Research Council, Washington, D.C.
    • Heathington, K. W., and D. H. Jones. Identification of Levels of Service and Capacity of Airport Landside Elements. In Airport Landside Capacity: Special Report 159, TRB, National Research Council, Washington, D.C., 1975, pp. 72-91.
    • (1975) Airport Landside Capacity: Special Report , vol.159 , pp. 72-91
    • Heathington, K.W.1    Jones, D.H.2
  • 9
    • 12344249301 scopus 로고
    • Identification and measurement of capacity levels of service of landside elements of the airport
    • TRB, National Research Council, Washington, D.C.
    • Brink, M., and D. Maddison. Identification and Measurement of Capacity Levels of Service of Landside Elements of the Airport. In Airport Landside Capacity: Special Report 159, TRB, National Research Council, Washington, D.C., 1975, pp. 92-111.
    • (1975) Airport Landside Capacity: Special Report , vol.159 , pp. 92-111
    • Brink, M.1    Maddison, D.2
  • 10
    • 0347446138 scopus 로고
    • Analysis of factors influencing quality of service in passenger terminal buildings
    • TRB, National Research Council, Washington, D.C.
    • Martel, N., and P. N. Seneviratne. Analysis of Factors Influencing Quality of Service in Passenger Terminal Buildings. In Transportation Research Record 1273, TRB, National Research Council, Washington, D.C., 1990, pp. 1-10.
    • (1990) Transportation Research Record , vol.1273 , pp. 1-10
    • Martel, N.1    Seneviratne, P.N.2
  • 11
    • 0002306339 scopus 로고
    • Variables influencing performance of air terminal buildings
    • Seneviratne, P. N., and N. Martel. Variables Influencing Performance of Air Terminal Buildings. Transportation Planning and Technology, Vol. 16, No. 1, 1991, pp. 1177-1179.
    • (1991) Transportation Planning and Technology , vol.16 , Issue.1 , pp. 1177-1179
    • Seneviratne, P.N.1    Martel, N.2
  • 12
    • 0001939578 scopus 로고
    • Criteria for evaluating quality of service in air terminals
    • TRB, National Research Council, Washington, D.C.
    • Seneviratne, P. N., and N. Martel. Criteria for Evaluating Quality of Service in Air Terminals. In Transportation Research Record 1461, TRB, National Research Council, Washington, D.C., 1994, pp. 24-30.
    • (1994) Transportation Research Record , vol.1461 , pp. 24-30
    • Seneviratne, P.N.1    Martel, N.2
  • 16
    • 85173170176 scopus 로고
    • Criteria for evaluation of airport airside and landside level of service
    • Delhi, India, Dec. 18-22
    • Khan, A. M. Criteria for Evaluation of Airport Airside and Landside Level of Service. Proc., International Conference on Transportation Systems Studies, Delhi, India, Dec. 18-22, 1986, pp. 27-34.
    • (1986) Proc., International Conference on Transportation Systems Studies , pp. 27-34
    • Khan, A.M.1
  • 17
    • 0348076262 scopus 로고
    • Airport landside level of service estimation: Utility theoretic approach
    • TRB, National Research Council, Washington, D.C.
    • Omer, K. F., and A. M. Khan. Airport Landside Level of Service Estimation: Utility Theoretic Approach. In Transportation Research Record 1199, TRB, National Research Council, Washington, D.C., 1988, pp. 33-40.
    • (1988) Transportation Research Record , vol.1199 , pp. 33-40
    • Omer, K.F.1    Khan, A.M.2
  • 19
    • 0009631264 scopus 로고
    • Framework for evaluating level of service for airport terminals
    • Müller, C., and G. D. Gosling. Framework for Evaluating Level of Service for Airport Terminals. Transportation Planning and Technology, Vol. 16, 1991, pp. 45-61.
    • (1991) Transportation Planning and Technology , vol.16 , pp. 45-61
    • Müller, C.1    Gosling, G.D.2
  • 21
    • 0027671643 scopus 로고
    • Evaluation of airport access level of service
    • TRB, National Research Council, Washington, D.C.
    • Ndoh, N. N., and N, J. Ashford. Evaluation of Airport Access Level of Service. In Transportation Research Record 1423, TRB, National Research Council, Washington, D.C., 1993, pp. 34-39.
    • (1993) Transportation Research Record , vol.1423 , pp. 34-39
    • Ndoh, N.N.1    Ashford, N.J.2
  • 23
    • 0006767605 scopus 로고
    • New approach to measure the level of service of procedures in the airport landside
    • Sept.
    • Yen, J.-R. New Approach to Measure the Level of Service of Procedures in the Airport Landside. Transportation Planning Journal, Vol. 24, No. 3, Sept. 1995, pp. 323-336.
    • (1995) Transportation Planning Journal , vol.24 , Issue.3 , pp. 323-336
    • Yen, J.-R.1
  • 24
    • 0035202166 scopus 로고    scopus 로고
    • Measuring the level of services at airport passenger terminals: Comparison of perceived and observed time
    • TRB, National Research Council, Washington, D.C.
    • Yen, J.-R., C.-H. Teng, and P. S. Chen. Measuring the Level of Services at Airport Passenger Terminals: Comparison of Perceived and Observed Time. In Transportation Research Record: Journal of the Transportation Research Board, No, 1744, TRB, National Research Council, Washington, D.C., 2001, pp. 17-23.
    • (2001) Transportation Research Record: Journal of the Transportation Research Board , Issue.1744 , pp. 17-23
    • Yen, J.-R.1    Teng, C.-H.2    Chen, P.S.3
  • 26
    • 0022996933 scopus 로고
    • Methodology for planning and operations management of airport terminal facilities
    • TRB, National Research Council, Washington, D.C.
    • Mumayiz, S. A., and N. Ashford. Methodology for Planning and Operations Management of Airport Terminal Facilities. In Transportation Research Record 1094, TRB, National Research Council, Washington, D.C., 1986, pp. 24-35.
    • (1986) Transportation Research Record , vol.1094 , pp. 24-35
    • Mumayiz, S.A.1    Ashford, N.2
  • 27
    • 0010601842 scopus 로고
    • Level of service design concept for airport passenger terminals: A european view
    • TRB, National Research Council, Washington, D.C.
    • Ashford, N. Level of Service Design Concept for Airport Passenger Terminals: A European View. In Transportation Research Record 1199, TRB, National Research Council, Washington, D.C., 1988, pp. 19-32.
    • (1988) Transportation Research Record , vol.1199 , pp. 19-32
    • Ashford, N.1
  • 28
    • 0033117355 scopus 로고    scopus 로고
    • Methodology for establishing operational standards of airport passenger terminals
    • Park, Y. A. Methodology for Establishing Operational Standards of Airport Passenger Terminals. Journal of Air Transport Management, Vol. 5, No. 2, 1999, pp. 73-80.
    • (1999) Journal of Air Transport Management , vol.5 , Issue.2 , pp. 73-80
    • Park, Y.A.1
  • 31
    • 0028757883 scopus 로고
    • Evaluation of transportation level of service using fuzzy sets
    • TRB, National Research Council, Washington, D.C.
    • Ndoh, N. N., and N. J. Ashford. Evaluation of Transportation Level of Service Using Fuzzy Sets. In Transportation Research Record 1461, TRB, National Research Council, Washington, D.C., 1994, pp. 31-37.
    • (1994) Transportation Research Record , vol.1461 , pp. 31-37
    • Ndoh, N.N.1    Ashford, N.J.2
  • 32
    • 0013372270 scopus 로고    scopus 로고
    • Ph.D. dissertation. Department of Civil Engineering, University of Calgary, Alberta, Canada
    • Dada, E. S. Quantitative Measures of Orientation in Airport Terminals. Ph.D. dissertation. Department of Civil Engineering, University of Calgary, Alberta, Canada, 1997.
    • (1997) Quantitative Measures of Orientation in Airport Terminals
    • Dada, E.S.1
  • 33
  • 34


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.