Integrating information architecture and process management: Experiences from the development of a digital safe by the Dutch Inland Revenue Service

International Journal of Technology, Policy and Management

Volumn 7, Issue 4, 2007, Pages 378-395

  Janssen, Marijn ^a,b,c   Kars, Mirjam ^a,b   Van Veenstra, Anne Fleur ^a,d  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

^b DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

^c Ministry of Justice

^d NONE

Author keywords

Digital safe; E government; Enterprise application integration; Information architecture; Integrated service delivery; Process management

Indexed keywords

EARNINGS; ENTERPRISE RESOURCE MANAGEMENT; INFORMATION SERVICES; INFORMATION SYSTEMS; PROCESS PLANNING;

E GOVERNMENT; INFORMATION ARCHITECTURE; INTEGRATED SERVICE DELIVERY; PROCESS MANAGEMENT; TECHNOLOGICAL READINESS;

INFORMATION MANAGEMENT;

EID: 41149161197     PISSN: 14684322     EISSN: 17415292     Source Type: Journal    
DOI: 10.1504/IJTPM.2007.015171     Document Type: Article

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