The predictive aspect of business process intelligence: Lessons learned on bridging IT and business

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 4928 LNCS, Issue , 2008, Pages 11-16

  Pérez, Moisés Lima ^a   Møller, Charles ^b  

^a Aalborg University ^*  (Denmark)

^b AALBORG UNIVERSITY   (Denmark)

Author keywords

Business process intelligence; Customer relationship management; Data mining; Enterprise information system

Indexed keywords

DATA MINING; INFORMATION SYSTEMS;

BUSINESS PROCESS INTELLIGENCE; CUSTOMER RELATIONSHIP MANAGEMENT; ENTERPRISE INFORMATION SYSTEM;

ADMINISTRATIVE DATA PROCESSING;

EID: 40549124315     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-78238-4_3     Document Type: Conference Paper

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