Optimal shift scheduling with a global service level constraint

IIE Transactions (Institute of Industrial Engineers)

Volumn 35, Issue 11, 2003, Pages 1049-1055

  Koole, Ger ^a   van der Sluis, Erik ^b  

^a VU UNIVERSITY AMSTERDAM   (Netherlands)

^b UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

ALGORITHMS; CONSTRAINT THEORY; GLOBAL OPTIMIZATION; HEURISTIC METHODS; OPERATIONS RESEARCH; RESOURCE ALLOCATION; STATISTICAL METHODS;

CALL CENTERS; GLOBAL SERVICE LEVEL CONSTRAINT; MULTIMODULARITY; SHIFT SCHEDULING;

SCHEDULING;

EID: 4043103295     PISSN: 0740817X     EISSN: 15458830     Source Type: Journal    
DOI: 10.1080/07408170304398     Document Type: Article

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