Exploring negative experiences and user loyalty in paratransit

Transportation Research Record

Volumn , Issue 2034, 2007, Pages 134-142

  Joewono, Tri Basuki ^a,b   Kubota, Hisashi ^a  

^a SAITAMA UNIVERSITY   (Japan)

^b PARAHYANGAN CATHOLIC UNIVERSITY   (Indonesia)

Author keywords

[No Author keywords available]

Indexed keywords

DEVELOPING COUNTRIES; MATHEMATICAL MODELS; SYSTEMS ANALYSIS; USER INTERFACES;

NEGATIVE EXPERIENCES; USER LOYALTY;

MOTOR TRANSPORTATION;

EID: 40249100219     PISSN: 03611981     EISSN: None     Source Type: Journal    
DOI: 10.3141/2034-15     Document Type: Article

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